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Large language models are increasingly used for mental health support, yet little is known about whether their responses are psychologically safe across different help-seeking styles. We examine a foundational distinction in emotional…
Social support in online mental health communities (OMHCs) is an effective and accessible way of managing mental wellbeing. In this process, sharing emotional supports is considered crucial to the thriving social supports in OMHCs, yet…
Background: Several researchers report the impact of gender on software development teams, especially in relation to women. In general, women are under-represented on these teams and face challenges and difficulties in their workplaces.…
The recent growth of digital interventions for mental well-being prompts a call-to-arms to explore the delivery of personalised recommendations from a user's perspective. In a randomised placebo study with a two-way factorial design, we…
Users suffering from mental health conditions often turn to online resources for support, including specialized online support communities or general communities such as Twitter and Reddit. In this work, we present a neural framework for…
Support-seekers' self-disclosure of their suffering experiences, thoughts, and feelings in the post can help them get needed peer support in online mental health communities (OMHCs). However, such mental health self-disclosure could be…
Among the many challenges mothers undergo after childbirth, postpartum depression (PPD) is a severe condition that significantly impacts their mental and physical well-being. Consequently, the rapid detection of ppd and their associated…
Social media platforms, especially Facebook parenting groups, have long been used as informal support networks for mothers seeking advice and reassurance. However, growing concerns about social judgment, privacy exposure, and unreliable…
User facing 'platform safety technology' encompasses an array of tools offered by platforms to help people protect themselves from harm, for example allowing people to report content and unfollow or block other users. These tools are an…
Healthcare professionals (HCPs) face increasing levels of stress and burnout. Technological wellbeing interventions provide accessible and flexible support for HCPs. While most studies have focused on mobile- and web-based programs,…
Mental health is a growing global concern, prompting interest in AI-driven solutions to expand access to psychosocial support. \emph{Peer support}, grounded in lived experience, offers a valuable complement to professional care. However,…
The well-being of older adults relies significantly on maintaining balance and mobility. As physical ability declines, older adults often accept the need for assistive devices. However, existing walkers frequently fail to consider user…
Remote patient monitoring (RPM) is the use of digital technologies to improve patient care at a distance. However, current RPM solutions are often biased toward tech-savvy patients. To foster health equity, researchers have studied how to…
Social media platforms have rapidly adopted algorithmic curation with little consideration for the potential harm to users' mental well-being. We present findings from design workshops with 21 participants diagnosed with mental illness…
Survivors of sexual harassment frequently share their experiences on social media, revealing their feelings and emotions and seeking advice. We observed that on Reddit, survivors regularly share long posts that describe a combination of (i)…
We sought to explore and compare the perspectives of three key stakeholder groups: older adults, caregivers (formal health providers and informal caregivers), and digital health software developers on key functional and non-functional…
Early childhood educators work in settings characterized by heavy regulation, emotional labor, staffing instability, and low pay. Although these conditions are well documented in survey-based research, less is known about how they manifest…
We investigate relationships between online self-disclosure and received social feedback during the COVID-19 crisis. We crawl a total of 2,399 posts and 29,851 associated comments from the r/COVID19_support subreddit and manually extract…
As the workforce settles into flexible work arrangements, researchers have focused on the collaborative and psychological consequences of the shift. While nearly a fifth of the world's population is estimated to be neurodivergent, the…
Social media platforms moderate content for each user by incorporating the outputs of both platform-wide content moderation systems and, in some cases, user-configured personal moderation preferences. However, it is unclear (1) how end…