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AI companion chatbots are increasingly used for emotional support, with prior work in the domain predominantly documenting their mixed psychosocial impacts, including both increased emotional expression and heightened loneliness. However,…
Post-Traumatic Stress Disorder (PTSD) is a multifaceted mental health condition, particularly challenging for individuals with pre-existing medical conditions. This review critically examines the intersection of PTSD and chronic illnesses…
People with dementia (PwD) often present verbal agitation such as cursing, screaming, and persistently complaining. Verbal agitation can impose mental distress on informal caregivers (e.g., family, friends), which may cause severe mental…
Online support communities have become vital spaces offering varied forms of support to individuals facing mental health challenges. Despite the proliferation of platforms with distinct technical structures, little is known about how these…
Recommender systems on social media increasingly mediate how users encounter mental health content, yet it remains unclear whether they distinguish help-seeking from distress expression. We conduct a controlled 7-day audit of TikTok's "For…
Mental health problems are on the rise globally and strain national health systems worldwide. Mental disorders are closely associated with fear of stigma, structural barriers such as financial burden, and lack of available services and…
Since 2016, the amount of academic research with the keyword "misinformation" has more than doubled [2]. This research often focuses on article headlines shown in artificial testing environments, yet misinformation largely spreads through…
Content moderators review disturbing content to protect social media users, often at significant cost to their mental health. Recent reports document the mental health conditions of African moderators as notably problematic. Beyond the…
The Papageno effect concerns how media can play a positive role in preventing and mitigating suicidal ideation and behaviors. With the increasing ubiquity and widespread use of social media, individuals often express and share lived…
While major strides have been made towards gender equality in public life, serious inequality remains in the domestic sphere, especially around parenting. The present study analyses discussions about parenting on Reddit to explore audience…
Human content moderators (CMs) routinely review distressing digital content at scale. Beyond exposure, the work context (e.g., workload, team structure, and support) may shape mental health outcomes. We examined a cross sectional…
Individuals with schizophrenia frequently experience intense emotions and often turn to vlogging as a medium for emotional expression. While previous research has predominantly focused on text based disclosure, little is known about how…
Emotional Support Conversation aims at reducing the seeker's emotional distress through supportive response. Existing approaches have two limitations: (1) They ignore the emotion causes of the distress, which is important for fine-grained…
Studies on intergenerational relationships between parents and children in Asian American families highlight their impact on mental health and well-being. This study investigates the role of ambivalent emotions in online narratives shared…
Online Health Communities (OHCs) are known to provide substantial emotional and informational support to patients and family caregivers facing life-threatening diagnoses like cancer and other illnesses, injuries, or chronic conditions. Yet…
Loneliness and stress are prevalent among young adults and are linked to significant psychological and health-related consequences. Social robots may offer a promising avenue for emotional support, especially when considering the ongoing…
Pain is an inherent part of human existence, manifesting as both physical and emotional experiences, and can be categorized as either acute or chronic. Over the years, extensive research has been conducted to understand the causes of pain…
Online harms, such as hate speech, misinformation, harassment and self-harm promotion, continue to be widespread. While some work suggests that women are disproportionately affected by such harms, other studies find little evidence for…
Empathy is critical to successful mental health support. Empathy measurement has predominantly occurred in synchronous, face-to-face settings, and may not translate to asynchronous, text-based contexts. Because millions of people use…
Providing timely support and intervention is crucial in mental health settings. As the need to engage youth comfortable with texting increases, mental health providers are exploring and adopting text-based media such as chatbots,…