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Related papers: On Safe and Usable Chatbots for Promoting Voter Pa…

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Social bots have become an important component of online social media. Deceptive bots, in particular, can manipulate online discussions of important issues ranging from elections to public health, threatening the constructive exchange of…

Social and Information Networks · Computer Science 2022-08-23 Kai-Cheng Yang , Emilio Ferrara , Filippo Menczer

AI chatbots are an emerging security attack vector, vulnerable to threats such as prompt injection, and rogue chatbot creation. When deployed in domains such as corporate security policy, they could be weaponized to deliver guidance that…

Human-Computer Interaction · Computer Science 2025-10-13 Brandon Lit , Edward Crowder , Daniel Vogel , Hassan Khan

Context: Online collaborative creation of models is becoming commonplace. Collaborative modeling using chatbots and natural language may lower the barriers to modeling for users from different domains. Objective: We compare the perceived…

Human-Computer Interaction · Computer Science 2024-08-27 Ranci Ren , John W. Castro , Santiago R. Acuña , Oscar Dieste , Silvia T. Acuña

In recent times, a large number of people have been involved in establishing their own businesses. Unlike humans, chatbots can serve multiple customers at a time, are available 24/7 and reply in less than a fraction of a second. Though…

As artificial intelligence (AI) becomes more widespread, one question that arises is how human-AI interaction might impact human-human interaction. Chatbots, for example, are increasingly used as social companions, and while much is…

Human-Computer Interaction · Computer Science 2025-04-14 Rose E. Guingrich , Michael S. A. Graziano

The communication of potential students with a university department is performed manually and it is a very time consuming procedure. The opportunity to communicate with on a one-to-one basis is highly valued. However with many hundreds of…

Computers and Society · Computer Science 2014-08-29 Nikolaos Polatidis

Most online information sources are text-based and in Western Languages like English. However, many new and first time users of the Internet are in contexts with low English proficiency and are unable to access vital information online.…

Human-Computer Interaction · Computer Science 2021-11-29 Anurag Aribandi , Divyanshu Agrawal , Dipanjan Chakraborty

Chatbots are popular machine partners for task-oriented and social interactions. Human-human computer-mediated communication research has explored how people express their gender and sexuality in online social interactions, but little is…

Human-Computer Interaction · Computer Science 2021-06-07 Justin Edwards , Leigh Clark , Allison Perrone

Chatbots are software agents that are able to interact with humans in natural language. Their intuitive interaction paradigm is expected to significantly reshape the software landscape of tomorrow, while already today chatbots are invading…

Software Engineering · Computer Science 2020-09-21 Marcos Baez , Florian Daniel , Fabio Casati , Boualem Benatallah

Internet of Things (IoT) is emerging as a significant technology in shaping the future by connecting physical devices or things with internet. It also presents various opportunities for intersection of other technological trends which can…

Artificial Intelligence · Computer Science 2016-12-09 Rohan Kar , Rishin Haldar

Collaborative assistants, or chatbots, are data-driven decision support systems that enable natural interaction for task completion. While they can meet critical needs in modern society, concerns about their reliability and trustworthiness…

Computation and Language · Computer Science 2025-04-16 Biplav Srivastava , Kausik Lakkaraju , Nitin Gupta , Vansh Nagpal , Bharath C. Muppasani , Sara E. Jones

Chatbots are increasingly integrated into people's lives and are widely used to help people. Recently, there has also been growing interest in the reverse direction-humans help chatbots-due to a wide range of benefits including better…

Human-Computer Interaction · Computer Science 2026-01-21 Jingshu Li , Zicheng Zhu , Renwen Zhang , Yi-Chieh Lee

This paper reports on progress towards building an online language learning tool to provide learners with conversational experience by using dialog systems as conversation practice partners. Our system can adapt to users' language…

Computation and Language · Computer Science 2022-08-02 Yu Li , Chun-Yen Chen , Dian Yu , Sam Davidson , Ryan Hou , Xun Yuan , Yinghua Tan , Derek Pham , Zhou Yu

It has been widely recognized that automated bots may have a significant impact on the outcomes of national events. It is important to raise public awareness about the threat of bots on social media during these important events, such as…

Computers and Society · Computer Science 2020-06-05 Kai-Cheng Yang , Pik-Mai Hui , Filippo Menczer

Autonomous intelligent agents are playing increasingly important roles in our lives. They contain information about us and start to perform tasks on our behalves. Chatbots are an example of such agents that need to engage in a complex…

Artificial Intelligence · Computer Science 2019-09-19 Abeer Dyoub , Stefania Costantini , Francesca A. Lisi

Recent research brought awareness of the issue of bots on social media and the significant risks of mass manipulation of public opinion in the context of political discussion. In this work, we leverage Twitter to study the discourse during…

Social and Information Networks · Computer Science 2019-02-11 Luca Luceri , Ashok Deb , Adam Badawy , Emilio Ferrara

The rise of increasingly more powerful chatbots offers a new way to collect information through conversational surveys, where a chatbot asks open-ended questions, interprets a user's free-text responses, and probes answers whenever needed.…

Human-Computer Interaction · Computer Science 2020-03-24 Ziang Xiao , Michelle X. Zhou , Q. Vera Liao , Gloria Mark , Changyan Chi , Wenxi Chen , Huahai Yang

This work describes an automatic news chatbot that draws content from a diverse set of news articles and creates conversations with a user about the news. Key components of the system include the automatic organization of news articles into…

Computation and Language · Computer Science 2021-05-13 Philippe Laban , John Canny , Marti A. Hearst

As social media has permeated large parts of the population it simultaneously has become a way to reach many people e.g. with political messages. One way to efficiently reach those people is the application of automated computer programs…

Computers and Society · Computer Science 2017-10-23 Florian Brachten , Stefan Stieglitz , Lennart Hofeditz , Katharina Kloppenborg , Annette Reimann

Software development is a complex endeavor that depends on a wide variety of contextual factors involving a large amount of distributed information. This knowledge could include: technology-related tasks, software operating environments and…

Software Engineering · Computer Science 2020-06-04 Glaucia Melo , Edith Law , Paulo Alencar , Don Cowan