Related papers: On Safe and Usable Chatbots for Promoting Voter Pa…
A rapidly increasing amount of human conversation occurs online. But divisiveness and conflict can fester in text-based interactions on social media platforms, in messaging apps, and on other digital forums. Such toxicity increases…
Our project aims at supporting the creation of sustainable and meaningful longer-term human-robot relationships through the creation of embodied robots with face recognition and natural language dialogue capabilities, which exploit and…
Social and political bots have a small but strategic role in Venezuelan political conversations. These automated scripts generate content through social media platforms and then interact with people. In this preliminary study on the use of…
News reading helps individuals stay informed about events and developments in society. Local residents and new immigrants often approach the same news differently, prompting the question of how technology, such as LLM-powered chatbots, can…
Generative AI models continue to become more powerful. The launch of ChatGPT in November 2022 has ushered in a new era of AI. ChatGPT and other similar chatbots have a range of capabilities, from answering student homework questions to…
The feeling of anxiety and loneliness among aging population has been recently amplified by the COVID-19 related lockdowns. Emotion-aware multimodal bot application combining voice and visual interface was developed to address the problem…
Telegram, initially a messaging app, has evolved into a platform where users can interact with various services through programmable applications, bots. Bots provide a wide range of uses, from moderating groups, helping with online…
Bots have become increasingly prevalent in the digital sphere and have taken up a proactive role in shaping democratic processes. While previous studies have focused on their influence at the individual level, their potential macro-level…
In task-oriented dialogues with symbiotic robots, the robot usually takes the initiative in dialogue progression and topic selection. In such robot-driven dialogue, the user's sense of participation in the dialogue is reduced because the…
Social bots have recently gained attention in the context of public opinion manipulation on social media platforms. While a lot of research effort has been put into the classification and detection of such (semi-)automated programs, it is…
So-called 'social bots' have garnered a lot of attention lately. Previous research showed that they attempted to influence political events such as the Brexit referendum and the US presidential elections. It remains, however, somewhat…
Telling lies and faking emotions is quite common in human-human interactions: though there are risks, in many situations such behaviours provide social benefits. In recent years, there have been many social robots and chatbots that fake…
Artificial Intelligence (AI) technologies have long been positioned as a tool to provide crucial data-driven decision support to people. In this survey paper, we look at how AI in general, and collaboration assistants (CAs or chatbots for…
ChatGPT, a software seeking to simulate human conversational abilities, is attracting increasing attention. It is sometimes portrayed as a groundbreaking productivity aid, including for creative work. In this paper, we run an experiment to…
Artificial intelligence based chatbots have brought unprecedented business potential. This study aims to explore consumers trust and response to a text-based chatbot in ecommerce, involving the moderating effects of task complexity and…
Regular physical activity is crucial for reducing the risk of non-communicable disease (NCD). With NCDs on the rise globally, there is an urgent need for effective health interventions, with chatbots emerging as a viable and cost-effective…
New privacy concerns arise with chatbots on group messaging platforms. Chatbots may access information beyond their intended functionalities, such as sender identities or messages unintended for chatbots. Chatbot developers may exploit such…
Using chatbots to deliver recommendations is increasingly popular. The design of recommendation chatbots has primarily been taking an information-centric approach by focusing on the recommended content per se. Limited attention is on how…
The Web contains several social media platforms for discussion, exchange of ideas, and content publishing. These platforms are used by people, but also by distributed agents known as bots. Although bots have existed for decades, with many…
The ubiquity of smartphones has led to an increase in on demand healthcare being supplied. For example, people can share their illness-related experiences with others similar to themselves, and healthcare experts can offer advice for better…