Related papers: Computer says "No": The Case Against Empathetic Co…
Many studies have identified particular features of artificial intelligences (AI), such as their autonomy and emotion expression, that affect the extent to which they are treated as subjects of moral consideration. However, there has not…
In a world where technology is increasingly embedded in our everyday experiences, systems that sense and respond to human emotions are elevating digital interaction. At the intersection of artificial intelligence and human-computer…
Emotions guide our decision making process and yet have been little explored in practical ethical decision making scenarios. In this challenge, we explore emotions and how they can influence ethical decision making in a home robot context:…
Why do we give the explanations we do? Recent work has suggested that we should think of explanation as a kind of cooperative social interaction, between a why-question-asker and an explainer. Here, we apply this perspective to consider the…
Artificial Intelligence (AI) is an effective science which employs strong enough approaches, methods, and techniques to solve unsolvable real world based problems. Because of its unstoppable rise towards the future, there are also some…
Customers' emotions play a vital role in the service industry. The better frontline personnel understand the customer, the better the service they can provide. As human emotions generate certain (unintentional) bodily reactions, such as…
Artificial Intelligence (AI) is a double-edged sword: on one hand, AI promises to provide great advances that could benefit humanity, but on the other hand, AI poses substantial (even existential) risks. With advancements happening daily,…
Current ethical debates on the use of artificial intelligence (AI) in health care treat AI as a product of technology in three ways: First, by assessing risks and potential benefits of currently developed AI-enabled products with ethical…
What does it mean to fall in love with something we know is virtual? The proliferation of conversational AI enables users to create customizable companions, fostering new intimate relationships that, while virtual, are perceived as…
As people increasingly seek emotional support and companionship from AI chatbots, understanding how such interactions impact mental well-being becomes critical. We conducted a four-week randomized controlled experiment (n=981, >300k…
As AI systems become increasingly embedded in organizational workflows and consumer applications, ethical principles such as fairness, transparency, and robustness have been widely endorsed in policy and industry guidelines. However, there…
Many research explore how well computers are able to examine emotions displayed by humans and use that data to perform different tasks. However, there have been very few research which evaluate the computers ability to generate emotion…
The importance and pervasiveness of emotions in our lives makes affective computing a tremendously important and vibrant line of work. Systems for automatic emotion recognition (AER) and sentiment analysis can be facilitators of enormous…
Artificial intelligence (AI) developers are increasingly building language models with warm and empathetic personas that millions of people now use for advice, therapy, and companionship. Here, we show how this creates a significant…
In an era of human-computer interaction with increasingly agentic AI systems capable of connecting with users conversationally, speech is an important modality for commanding agents. By recognizing and using speech emotions (i.e., how a…
Explainable AI (XAI) research has traditionally focused on rational users, aiming to improve understanding and reduce cognitive biases. However, emotional factors play a critical role in how explanations are perceived and processed. Prior…
This book uses the modern theory of artificial intelligence (AI) to understand human suffering or mental pain. Both humans and sophisticated AI agents process information about the world in order to achieve goals and obtain rewards, which…
Humans dispose of two intertwined information processing pathways, cognitive information processing via neural firing patterns and diffusive volume control via neuromodulation. The cognitive information processing in the brain is…
As artificial intelligence (AI) becomes more widespread, one question that arises is how human-AI interaction might impact human-human interaction. Chatbots, for example, are increasingly used as social companions, and while much is…
This paper examines the integration of emotional intelligence into artificial intelligence systems, with a focus on affective computing and the growing capabilities of Large Language Models (LLMs), such as ChatGPT and Claude, to recognize…