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One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a…

Computation and Language · Computer Science 2019-08-30 Hannah Rashkin , Eric Michael Smith , Margaret Li , Y-Lan Boureau

While multi-party conversations are often less structured than monologues and documents, they are implicitly organized by semantic level correlations across the interactive turns, and dialogue discourse analysis can be applied to predict…

Computation and Language · Computer Science 2021-10-12 Zhengyuan Liu , Nancy F. Chen

Efforts towards endowing robots with the ability to speak have benefited from recent advancements in natural language processing, in particular large language models. However, current language models are not fully incremental, as their…

Computation and Language · Computer Science 2025-04-03 Casey Kennington , Pierre Lison , David Schlangen

Collecting data for training dialog systems can be extremely expensive due to the involvement of human participants and need for extensive annotation. Especially in document-grounded dialog systems, human experts need to carefully read the…

Computation and Language · Computer Science 2021-12-16 Qingyang Wu , Song Feng , Derek Chen , Sachindra Joshi , Luis A. Lastras , Zhou Yu

The goal of text generation is to make machines express in human language. It is one of the most important yet challenging tasks in natural language processing (NLP). Since 2014, various neural encoder-decoder models pioneered by Seq2Seq…

Computation and Language · Computer Science 2022-01-25 Wenhao Yu , Chenguang Zhu , Zaitang Li , Zhiting Hu , Qingyun Wang , Heng Ji , Meng Jiang

Spoken dialogue systems allow humans to interact with machines using natural speech. As such, they have many benefits. By using speech as the primary communication medium, a computer interface can facilitate swift, human-like acquisition of…

Computation and Language · Computer Science 2016-09-12 Milica Gasic , Nikola Mrksic , Lina M. Rojas-Barahona , Pei-Hao Su , Stefan Ultes , David Vandyke , Tsung-Hsien Wen , Steve Young

Large language models (LLMs) typically enhance their performance through either the retrieval of semantically similar information or the improvement of their reasoning capabilities. However, a significant challenge remains in effectively…

Artificial Intelligence · Computer Science 2026-01-05 Shuqi Liu , Bowei He , Chen Ma , Linqi Song

As practitioners increasingly deploy machine learning models in critical domains such as health care, finance, and policy, it becomes vital to ensure that domain experts function effectively alongside these models. Explainability is one way…

Machine Learning · Computer Science 2022-02-07 Himabindu Lakkaraju , Dylan Slack , Yuxin Chen , Chenhao Tan , Sameer Singh

We study a symmetric collaborative dialogue setting in which two agents, each with private knowledge, must strategically communicate to achieve a common goal. The open-ended dialogue state in this setting poses new challenges for existing…

Computation and Language · Computer Science 2017-04-25 He He , Anusha Balakrishnan , Mihail Eric , Percy Liang

As conversational AI-based dialogue management has increasingly become a trending topic, the need for a standardized and reliable evaluation procedure grows even more pressing. The current state of affairs suggests various evaluation…

Computation and Language · Computer Science 2020-06-12 Sarah E. Finch , Jinho D. Choi

Instruments such as eye-tracking devices have contributed to understanding how users interact with screen-based search engines. However, user-system interactions in audio-only channels -- as is the case for Spoken Conversational Search…

Human-Computer Interaction · Computer Science 2024-08-08 Kaixin Ji , Sachin Pathiyan Cherumanal , Johanne R. Trippas , Danula Hettiachchi , Flora D. Salim , Falk Scholer , Damiano Spina

Recent advancements in large language models (LLMs) have enhanced natural-language reasoning. However, their limited parametric memory and susceptibility to hallucination present persistent challenges for tasks requiring accurate,…

Computation and Language · Computer Science 2025-06-02 Yu-Hsuan Lin , Qian-Hui Chen , Yi-Jie Cheng , Jia-Ren Zhang , Yi-Hung Liu , Liang-Yu Hsia , Yun-Nung Chen

The DISC project aims to (a) build an in-depth understanding of the state-of-the-art in spoken language dialogue systems (SLDSs) and components development and evaluation with the purpose of (b) developing a first best practice methodology…

Computation and Language · Computer Science 2007-05-23 Niels Ole Bernsen , Laila Dybkjaer , eds.

Conventional dialogue summarization methods directly generate summaries and do not consider user's specific interests. This poses challenges in cases where the users are more focused on particular topics or aspects. With the advancement of…

Computation and Language · Computer Science 2024-08-02 Bin Wang , Zhengyuan Liu , Nancy F. Chen

The interactivism model introduces a dynamic approach to language, communication and cognition. In this work, we explore this fundamental theory in the context of dialogue modelling for spoken dialogue systems (SDS). To extend such a…

Computation and Language · Computer Science 2022-12-21 T. Rodríguez Muñoz , Emily Y. J. Ip , G. Huang , R. K. Moore

Online psychological counseling dialogue systems are trending, offering a convenient and accessible alternative to traditional in-person therapy. However, existing psychological counseling dialogue systems mainly focus on basic empathetic…

Artificial Intelligence · Computer Science 2024-12-24 Jieyi Wang , Yue Huang , Zeming Liu , Dexuan Xu , Chuan Wang , Xiaoming Shi , Ruiyuan Guan , Hongxing Wang , Weihua Yue , Yu Huang

Knowledge (including structured knowledge such as schema and ontology, and unstructured knowledge such as web corpus) is a critical part of dialog understanding, especially for unseen tasks and domains. Traditionally, such domain-specific…

Computation and Language · Computer Science 2022-10-14 Dian Yu , Mingqiu Wang , Yuan Cao , Izhak Shafran , Laurent El Shafey , Hagen Soltau

Encoder-decoder based neural architectures serve as the basis of state-of-the-art approaches in end-to-end open domain dialog systems. Since most of such systems are trained with a maximum likelihood~(MLE) objective they suffer from issues…

To train a statistical spoken dialogue system (SDS) it is essential that an accurate method for measuring task success is available. To date training has relied on presenting a task to either simulated or paid users and inferring the…

Machine Learning · Computer Science 2015-08-17 Pei-Hao Su , David Vandyke , Milica Gasic , Dongho Kim , Nikola Mrksic , Tsung-Hsien Wen , Steve Young

This paper presents a dataset collected from natural dialogs which enables to test the ability of dialog systems to learn new facts from user utterances throughout the dialog. This interactive learning will help with one of the most…

Computation and Language · Computer Science 2016-05-17 Miroslav Vodolán , Filip Jurčíček