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The increasing reliance on digital information necessitates advancements in conversational search systems, particularly in terms of information transparency. While prior research in conversational information-seeking has concentrated on…

Information Retrieval · Computer Science 2024-05-07 Weronika Łajewska , Damiano Spina , Johanne Trippas , Krisztian Balog

In previous research, knowledge-selection tasks mostly rely on language model-based methods or knowledge ranking. However, while approaches that rely on the language models take all knowledge as sequential input, knowledge does not contain…

Computation and Language · Computer Science 2021-12-28 Jen-Chieh Yang , Jia-Yan Wu , Sung-Ping Chang , Ya-Chieh Huang

Modeling human conversations is the essence for building satisfying chat-bots with multi-turn dialog ability. Conversation modeling will notably benefit from domain knowledge since the relationships between sentences can be clarified due to…

Computation and Language · Computer Science 2017-02-07 Zhen Xu , Bingquan Liu , Baoxun Wang , Chengjie Sun , Xiaolong Wang

Recent end-to-end task oriented dialog systems use memory architectures to incorporate external knowledge in their dialogs. Current work makes simplifying assumptions about the structure of the knowledge base, such as the use of triples to…

Computation and Language · Computer Science 2020-09-30 Revanth Reddy , Danish Contractor , Dinesh Raghu , Sachindra Joshi

Whereas today's information systems are well-equipped for efficient query handling, their strict mathematical foundations hamper their use for everyday tasks. In daily life, people expect information to be offered in a personalized and…

Information Retrieval · Computer Science 2011-05-25 Joachim Selke , Wolf-Tilo Balke

Empowered by the large-scale pretrained language models, existing dialogue systems have demonstrated impressive performance conducting fluent and natural-sounding conversations. However, they are still plagued by the hallucination problem,…

Computation and Language · Computer Science 2024-04-05 Jifan Yu , Xiaohan Zhang , Yifan Xu , Xuanyu Lei , Zijun Yao , Jing Zhang , Lei Hou , Juanzi Li

While rich, open-domain textual data are generally available and may include interesting phenomena (humor, sarcasm, empathy, etc.) most are designed for language processing tasks, and are usually in a non-conversational format. In this…

Computation and Language · Computer Science 2022-07-26 Yen-Ting Lin , Alexandros Papangelis , Seokhwan Kim , Dilek Hakkani-Tur

Existing dialog datasets contain a sequence of utterances and responses without any explicit background knowledge associated with them. This has resulted in the development of models which treat conversation as a sequence-to-sequence…

Computation and Language · Computer Science 2018-09-24 Nikita Moghe , Siddhartha Arora , Suman Banerjee , Mitesh M. Khapra

Improving the emotional awareness of pre-trained language models is an emerging important problem for dialogue generation tasks. Although prior studies have introduced methods to improve empathetic dialogue generation, few have discussed…

Computation and Language · Computer Science 2023-02-06 Yiren Liu , Halil Kilicoglu

Maintaining engagement and consistency is particularly important in dialogue systems. Existing works have improved the performance of dialogue systems by intentionally learning interlocutor personas with sophisticated network structures.…

Computation and Language · Computer Science 2023-02-28 Ruijun Chen , Jin Wang , Liang-Chih Yu , Xuejie Zhang

This paper presents a system for diversity-aware autonomous conversation leveraging the capabilities of large language models (LLMs). The system adapts to diverse populations and individuals, considering factors like background,…

Robotics · Computer Science 2024-06-26 Lucrezia Grassi , Carmine Tommaso Recchiuto , Antonio Sgorbissa

End-to-end neural models for intelligent dialogue systems suffer from the problem of generating uninformative responses. Various methods were proposed to generate more informative responses by leveraging external knowledge. However, few…

Computation and Language · Computer Science 2019-05-22 Rongzhong Lian , Min Xie , Fan Wang , Jinhua Peng , Hua Wu

Despite end-to-end neural systems making significant progress in the last decade for task-oriented as well as chit-chat based dialogue systems, most dialogue systems rely on hybrid approaches which use a combination of rule-based, retrieval…

Computation and Language · Computer Science 2021-05-07 Ashish Shrivastava , Kaustubh Dhole , Abhinav Bhatt , Sharvani Raghunath

Incorporating external knowledge sources effectively in conversations is a longstanding problem in open-domain dialogue research. The existing literature on open-domain knowledge selection is limited and makes certain brittle assumptions on…

Computation and Language · Computer Science 2022-10-06 Mihail Eric , Nicole Chartier , Behnam Hedayatnia , Karthik Gopalakrishnan , Pankaj Rajan , Yang Liu , Dilek Hakkani-Tur

Longitudinal Dialogues (LD) are the most challenging type of conversation for human-machine dialogue systems. LDs include the recollections of events, personal thoughts, and emotions specific to each individual in a sparse sequence of…

Computation and Language · Computer Science 2023-11-01 Seyed Mahed Mousavi , Simone Caldarella , Giuseppe Riccardi

The field of eXplainable Artificial Intelligence (XAI) is increasingly recognizing the need to personalize and/or interactively adapt the explanation to better reflect users' explanation needs. While dialogue-based approaches to XAI have…

Machine Learning · Computer Science 2024-08-15 Dimitry Mindlin , Amelie Sophie Robrecht , Michael Morasch , Philipp Cimiano

Implicit knowledge, such as common sense, is key to fluid human conversations. Current neural response generation (RG) models are trained to generate responses directly, omitting unstated implicit knowledge. In this paper, we present…

Computation and Language · Computer Science 2023-09-13 Pei Zhou , Karthik Gopalakrishnan , Behnam Hedayatnia , Seokhwan Kim , Jay Pujara , Xiang Ren , Yang Liu , Dilek Hakkani-Tur

Deep learning-empowered semantic communication is regarded as a promising candidate for future 6G networks. Although existing semantic communication systems have achieved superior performance compared to traditional methods, the end-to-end…

Artificial Intelligence · Computer Science 2023-11-07 Peng Yi , Yang Cao , Xin Kang , Ying-Chang Liang

Evaluation of open-domain dialogue systems is highly challenging and development of better techniques is highlighted time and again as desperately needed. Despite substantial efforts to carry out reliable live evaluation of systems in…

Computation and Language · Computer Science 2022-03-14 Tianbo Ji , Yvette Graham , Gareth J. F. Jones , Chenyang Lyu , Qun Liu

Task-oriented conversational modeling with unstructured knowledge access, as track 1 of the 9th Dialogue System Technology Challenges (DSTC 9), requests to build a system to generate response given dialogue history and knowledge access.…

Computation and Language · Computer Science 2020-12-23 Chao-Hong Tan , Xiaoyu Yang , Zi'ou Zheng , Tianda Li , Yufei Feng , Jia-Chen Gu , Quan Liu , Dan Liu , Zhen-Hua Ling , Xiaodan Zhu