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This paper presents a systematic literature review (SLR) on the explainability and interpretability of machine learning (ML) models within the context of predictive process mining, using the PRISMA framework. Given the rapid advancement of…

Machine Learning · Computer Science 2024-01-01 Nijat Mehdiyev , Maxim Majlatow , Peter Fettke

Natural language explanations in recommender systems are often framed as a review generation task, leveraging user reviews as ground-truth supervision. While convenient, this approach conflates a user's opinion with the system's reasoning,…

Information Retrieval · Computer Science 2025-08-08 S. M. F. Sani , Asal Meskin , Mohammad Amanlou , Hamid R. Rabiee

Predictive business process monitoring (PBPM) techniques predict future process behaviour based on historical event log data to improve operational business processes. Concerning the next activity prediction, recent PBPM techniques use…

Artificial Intelligence · Computer Science 2020-09-14 Sven Weinzierl , Sebastian Dunzer , Sandra Zilker , Martin Matzner

Predictive process monitoring enables organizations to proactively react and intervene in running instances of a business process. Given an incomplete process instance, predictions about the outcome, next activity, or remaining time are…

Machine Learning · Computer Science 2025-08-26 Martin Käppel , Julian Neuberger , Felix Möhrlein , Sven Weinzierl , Martin Matzner , Stefan Jablonski

Discovering statistically significant patterns from databases is an important challenging problem. The main obstacle of this problem is in the difficulty of taking into account the selection bias, i.e., the bias arising from the fact that…

Machine Learning · Statistics 2016-03-10 Shinya Suzumura , Kazuya Nakagawa , Mahito Sugiyama , Koji Tsuda , Ichiro Takeuchi

In complex inferential tasks like question answering, machine learning models must confront two challenges: the need to implement a compositional reasoning process, and, in many applications, the need for this reasoning process to be…

Computer Vision and Pattern Recognition · Computer Science 2019-03-08 Ronghang Hu , Jacob Andreas , Trevor Darrell , Kate Saenko

Machine learning models are increasingly integrated into societally critical applications such as recidivism prediction and medical diagnosis, thanks to their superior predictive power. In these applications, however, full automation is…

Human-Computer Interaction · Computer Science 2020-03-18 Vivian Lai , Samuel Carton , Chenhao Tan

With the increase of order fulfillment options and business objectives taken into consideration in the deciding process, order fulfillment deciding is becoming more and more complex. For example, with the advent of ship from store retailers…

Machine Learning · Computer Science 2022-01-02 Brian Quanz , Ajay Deshpande , Dahai Xing , Xuan Liu

This paper aims to present the different aspects and characteristics of strategic and operational information and propose a categorization pattern allowing to consider an information as strategic or operational. This categorization is to be…

Computers and Society · Computer Science 2015-02-09 Omar Abahmane , Mohamed Binkkour

Recent advances in AI models have increased the integration of AI-based decision aids into the human decision making process. To fully unlock the potential of AI-assisted decision making, researchers have computationally modeled how humans…

Human-Computer Interaction · Computer Science 2024-11-19 Zhuoyan Li , Ming Yin

Process mining is a scientific discipline that analyzes event data, often collected in databases called event logs. Recently, uncertain event logs have become of interest, which contain non-deterministic and stochastic event attributes that…

Artificial Intelligence · Computer Science 2022-04-05 Marco Pegoraro , Bianka Bakullari , Merih Seran Uysal , Wil M. P. van der Aalst

Considering processes of a business in a recommender system is highly advantageous. Although most studies in the business process analysis domain are of descriptive and predictive nature, the feasibility of constructing a process-aware…

Information Retrieval · Computer Science 2022-09-22 Mansoureh Yari Eili , Jalal Rezaeenour , Mohammadreza Fani Sani

The quality of human capital is crucial for software companies to maintain competitive advantages in knowledge economy era. Software companies recognize superior talent as a business advantage. They increasingly recognize the critical…

Software Engineering · Computer Science 2014-02-12 Sangita Gupta , Suma V

Changes in input distribution can induce shifts in the average predictions of machine learning models. Such prediction shifts may impact downstream business outcomes (e.g. a bank's loan approval rate), so understanding their causes can be…

Machine Learning · Computer Science 2026-04-14 Tom Bewley , Salim I. Amoukou , Emanuele Albini , Saumitra Mishra , Manuela Veloso

Process mining is a new emerging research trend over the last decade which focuses on analyzing the processes using event log and data. The raising integration of information systems for the operation of business processes provides the…

Software Engineering · Computer Science 2019-09-16 B. Kamala

The penultimate goal for developing machine learning models in supply chain management is to make optimal interventions. However, most machine learning models identify correlations in data rather than inferring causation, making it…

Machine Learning · Computer Science 2025-01-31 Mateusz Wyrembek , George Baryannis , Alexandra Brintrup

Explaining how to get from A to B can be challenging. It requires mentally simulating what the listener will do based on what they are told. To capture this process, we propose a computational model that converts utterances into action…

Computation and Language · Computer Science 2026-05-12 Hanqi Zhou , Britt Besch , Charley M. Wu , Tobias Gerstenberg

Many data mining approaches aim at modelling and predicting human behaviour. An important quantity of interest is the quality of model-based predictions, e.g. for finding a competition winner with best prediction performance. In real life,…

Human-Computer Interaction · Computer Science 2017-02-27 Kevin Jasberg , Sergej Sizov

The aim of this project is to develop and test advanced analytical methods to improve the prediction accuracy of Credit Risk Models, preserving at the same time the model interpretability. In particular, the project focuses on applying an…

Machine Learning · Computer Science 2021-08-09 Neus Llop Torrent , Giorgio Visani , Enrico Bagli

Steel production scheduling is typically accomplished by human expert planners. Hence, instead of fully automated scheduling systems steel manufacturers prefer auxiliary recommendation algorithms. Through the suggestion of suitable orders,…

Artificial Intelligence · Computer Science 2024-09-04 Daniel Christopher Merten , Marc-Thorsten Hütt , Yilmaz Uygun