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Predictive process monitoring is a subfield of process mining that aims to estimate case or event features for running process instances. Such predictions are of significant interest to the process stakeholders. However, most of the…

Decisions and the underlying rules are indispensable for driving process execution during runtime, i.e., for routing process instances at alternative branches based on the values of process data. Decision rules can comprise unary data…

Machine Learning · Computer Science 2021-09-16 Beate Scheibel , Stefanie Rinderle-Ma

Process mining is widely used to diagnose processes and uncover performance and compliance problems. It is also possible to see relations between different behavioral aspects, e.g., cases that deviate more at the beginning of the process…

Artificial Intelligence · Computer Science 2021-12-23 Mahnaz Sadat Qafari , Wil van der Aalst

Decision mining enables the discovery of decision rules from event logs or streams, and constitutes an important part of in-depth analysis and optimisation of business processes. So far, decision mining has been merely applied in an ex-post…

Artificial Intelligence · Computer Science 2023-03-08 Beate Scheibel , Stefanie Rinderle-Ma

Process mining provides methods to analyse event logs generated by information systems during the execution of processes. It thereby supports the design, validation, and execution of processes in domains ranging from healthcare, through…

Databases · Computer Science 2024-02-06 Mehdi Acheli , Daniela Grigori , Matthias Weidlich

The data mining process consists of a series of steps ranging from data cleaning, data selection and transformation, to pattern evaluation and visualization. One of the central problems in data mining is to make the mined patterns or…

Databases · Computer Science 2007-05-23 Zengyou He , Xiaofei Xu , Shengchun Deng

Process mining is a technique that performs an automatic analysis of business processes from a log of events with the promise of understanding how processes are executed in an organisation. Several models have been proposed to address this…

Artificial Intelligence · Computer Science 2015-03-26 Catarina Moreira

Modern predictive analytics underpinned by machine learning techniques has become a key enabler to the automation of data-driven decision making. In the context of business process management, predictive analytics has been applied to making…

Machine Learning · Computer Science 2020-06-09 Renuka Sindhgatta , Chun Ouyang , Catarina Moreira

Guided troubleshooting is an inherent task in the domain of technical support services. When a customer experiences an issue with the functioning of a technical service or a product, an expert user helps guide the customer through a set of…

Artificial Intelligence · Computer Science 2018-05-25 Abhirut Gupta , Abhay Khosla , Gautam Singh , Gargi Dasgupta

Process mining on business process execution data has focused primarily on orchestration-type processes performed in a single organization (intra-organizational). Collaborative (inter-organizational) processes, unlike those of orchestration…

Databases · Computer Science 2025-06-27 Daniel Calegari , Andrea Delgado

This paper presents the method of mining the data and which contains the information about the large information about the PR (Panchayat Raj Department)of Orissa.We have focused some of the techniques,approaches and different methodologies…

Databases · Computer Science 2012-11-27 Neelamadhab Padhy , Rasmita Panigrahi

The main aim of decision support systems is to find solutions that satisfy user requirements. Often, this leads to predictability of those solutions, in the sense that having the input data and the model, an adversary or enemy can predict…

Discrete Mathematics · Computer Science 2021-01-18 Daniel Karapetyan , Andrew J. Parkes

Process mining techniques can help organizations to improve their operational processes. Organizations can benefit from process mining techniques in finding and amending the root causes of performance or compliance problems. Considering the…

Machine Learning · Computer Science 2021-08-18 Mahnaz Sadat Qafari , Wil van der Aalst

The overarching goal of Explainable AI is to develop systems that not only exhibit intelligent behaviours, but also are able to explain their rationale and reveal insights. In explainable machine learning, methods that produce a high level…

Artificial Intelligence · Computer Science 2020-05-06 Xiuyi Fan , Siyuan Liu , Thomas C. Henderson

Although a recent shift has been made in the field of predictive process monitoring to use models from the explainable artificial intelligence field, the evaluation still occurs mainly through performance-based metrics, thus not accounting…

Machine Learning · Computer Science 2023-08-01 Alexander Stevens , Johannes De Smedt

In this paper, we address the "black-box" problem in predictive process analytics by building interpretable models that are capable to inform both what and why is a prediction. Predictive process analytics is a newly emerged discipline…

Machine Learning · Computer Science 2022-04-26 Bemali Wickramanayake , Zhipeng He , Chun Ouyang , Catarina Moreira , Yue Xu , Renuka Sindhgatta

The collaborative efforts of large communities in science experiments, often comprising thousands of global members, reflect a monumental commitment to exploration and discovery. Recently, advanced and complex data processing has gained…

Process mining methods allow analysts to use logs of historical executions of business processes in order to gain knowledge about the actual behavior of these processes. One of the most widely studied process mining operations is automated…

Software Engineering · Computer Science 2018-06-11 Fabrizio Maria Maggi , Andrea Marrella , Fredrik Milani , Allar Soo , Silva Kasela

Process mining is a set of techniques that are used by organizations to understand and improve their operational processes. The first essential step in designing any process reengineering procedure is to find process improvement…

Artificial Intelligence · Computer Science 2022-08-30 Christian Kohlschmidt , Mahnaz Sadat Qafari , Wil M. P. van der Aalst

Data-driven optimization uses contextual information and machine learning algorithms to find solutions to decision problems with uncertain parameters. While a vast body of work is dedicated to interpreting machine learning models in the…

Machine Learning · Computer Science 2023-07-21 Alexandre Forel , Axel Parmentier , Thibaut Vidal