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Recent advances in the interconnectedness and digitization of industrial machines, known as Industry 4.0, pave the way for new analytical techniques. Indeed, the availability and the richness of production-related data enables new…

Databases · Computer Science 2020-02-27 Fabrizio Albertetti , Hatem Ghorbel

There has been a significant surge of interest recently around the concept of explainable artificial intelligence (XAI), where the goal is to produce an interpretation for a decision made by a machine learning algorithm. Of particular…

Machine Learning · Computer Science 2019-10-31 Zhong Qiu Lin , Mohammad Javad Shafiee , Stanislav Bochkarev , Michael St. Jules , Xiao Yu Wang , Alexander Wong

According to the latest trend of artificial intelligence, AI-systems needs to clarify regarding general,specific decisions,services provided by it. Only consumer is satisfied, with explanation , for example, why any classification result is…

Machine Learning · Computer Science 2025-02-06 Rossi Kamal

Unraveling the causal relationships among the execution of process activities is a crucial element in predicting the consequences of process interventions and making informed decisions regarding process improvements. Process discovery…

Artificial Intelligence · Computer Science 2025-01-15 Fabiana Fournier , Lior Limonad , Inna Skarbovsky , Yuval David

Workflow mining discovers hierarchical process trees from event logs, but it remains unclear why such models satisfy or violate logical properties, or how individual elements contribute to overall behavior. We propose to translate mined…

Software Engineering · Computer Science 2025-12-11 Radoslaw Klimek , Jakub Blazowski

Prescriptive process monitoring is a family of techniques to optimize the performance of a business process by triggering interventions at runtime. Existing prescriptive process monitoring techniques assume that the number of interventions…

Machine Learning · Computer Science 2021-10-12 Mahmoud Shoush , Marlon Dumas

Prediction-oriented machine learning is becoming increasingly valuable to organizations, as it may drive applications in crucial business areas. However, decision-makers from companies across various industries are still largely reluctant…

Software Engineering · Computer Science 2023-06-22 Giacomo Welsch , Peter Kowalczyk

Sales pipeline analysis is fundamental to proactive management of an enterprize's sales pipeline and critical for business success. In particular, win propensity prediction, which involves quantitatively estimating the likelihood that…

Computers and Society · Computer Science 2015-02-24 Junchi Yan , Min Gong , Changhua Sun , Jin Huang , Stephen M. Chu

This paper investigates the prospects of using directive explanations to assist people in achieving recourse of machine learning decisions. Directive explanations list which specific actions an individual needs to take to achieve their…

Machine Learning · Computer Science 2021-02-05 Ronal Singh , Paul Dourish , Piers Howe , Tim Miller , Liz Sonenberg , Eduardo Velloso , Frank Vetere

Process mining (PM) aims to construct, from event logs, process maps that can help discover, automate, improve, and monitor organizational processes. Robotic process automation (RPA) uses software robots to perform some tasks usually…

Software Engineering · Computer Science 2023-09-26 Najah Mary El-Gharib , Daniel Amyot

Business process deviance refers to the phenomenon whereby a subset of the executions of a business process deviate, in a negative or positive way, with respect to its expected or desirable outcomes. Deviant executions of a business process…

Artificial Intelligence · Computer Science 2016-08-31 Hoang Nguyen , Marlon Dumas , Marcello La Rosa , Fabrizio Maria Maggi , Suriadi Suriadi

Business process deviance refers to the phenomenon whereby a subset of the executions of a business process deviate, in a negative or positive way, with respect to {their} expected or desirable outcomes. Deviant executions of a business…

Artificial Intelligence · Computer Science 2021-11-25 Giacomo Bergami , Chiara Di Francescomarino , Chiara Ghidini , Fabrizio Maria Maggi , Joonas Puura

Neural predictive models have achieved remarkable performance improvements in various natural language processing tasks. However, most neural predictive models suffer from the lack of explainability of predictions, limiting their practical…

Computation and Language · Computer Science 2021-06-01 Dongfang Li , Jingcong Tao , Qingcai Chen , Baotian Hu

Financial forecasting plays an important role in making informed decisions for financial stakeholders, specifically in the stock exchange market. In a traditional setting, investors commonly rely on the equity research department for…

Statistical Finance · Quantitative Finance 2024-07-23 Sahar Arshad , Seemab Latif , Ahmad Salman , Rabia Latif

Explanations are used in recommender systems for various reasons. Users have to be supported in making (high-quality) decisions more quickly. Developers of recommender systems want to convince users to purchase specific items. Users should…

Information Retrieval · Computer Science 2021-02-25 A. Felfernig , N. Tintarev , T. N. T. Trang , M. Stettinger

Predicting if passengers in a connecting flight will lose their connection is paramount for airline profitability. We present novel machine learning-based decision support models for the different stages of connection flight management,…

Machine Learning · Computer Science 2021-11-04 Marta Guimaraes , Claudia Soares , Rodrigo Ventura

Machine learning models are routinely integrated into process mining pipelines to carry out tasks like data transformation, noise reduction, anomaly detection, classification, and prediction. Often, the design of such models is based on…

Machine Learning · Computer Science 2024-02-21 Paolo Ceravolo , Sylvio Barbon Junior , Ernesto Damiani , Wil van der Aalst

Modern information systems that support complex business processes generally maintain significant amounts of process execution data, particularly records of events corresponding to the execution of activities (event logs). In this paper, we…

Software Engineering · Computer Science 2025-07-22 Fabrizio Maria Maggi , Chiara Di Francescomarino , Marlon Dumas , Chiara Ghidini

Waiting times in a business process often arise when a case transitions from one activity to another. Accordingly, analyzing the causes of waiting times of activity transitions can help analysts to identify opportunities for reducing the…

Databases · Computer Science 2022-12-06 Katsiaryna Lashkevich , Fredrik Milani , David Chapela-Campa , Ihar Suvorau , Marlon Dumas

Process discovery is one of the primary process mining tasks and starting point for process improvements using event data. Existing process discovery techniques aim to find process models that best describe the observed behavior. The focus…

Databases · Computer Science 2023-02-23 Ali Norouzifar , Wil van der Aalst