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Emotion Support Conversation (ESC) is an emerging and challenging task with the goal of reducing the emotional distress of people. Previous attempts fail to maintain smooth transitions between utterances in ESC because they ignore to grasp…

Computation and Language · Computer Science 2023-05-08 Weixiang Zhao , Yanyan Zhao , Shilong Wang , Bing Qin

Emotions play a central role in human communication, shaping trust, engagement, and social interaction. As artificial intelligence systems powered by large language models become increasingly integrated into everyday life, enabling them to…

Audio and Speech Processing · Electrical Eng. & Systems 2026-03-11 Soumya Dutta

Understanding the reason for emotional support response is crucial for establishing connections between users and emotional support dialogue systems. Previous works mostly focus on generating better responses but ignore interpretability,…

Computation and Language · Computer Science 2024-06-18 Tenggan Zhang , Xinjie Zhang , Jinming Zhao , Li Zhou , Qin Jin

Emotion recognition in conversation (ERC), the task of discerning human emotions for each utterance within a conversation, has garnered significant attention in human-computer interaction systems. Previous ERC studies focus on…

Computation and Language · Computer Science 2025-03-04 Yumeng Fu , Junjie Wu , Zhongjie Wang , Meishan Zhang , Lili Shan , Yulin Wu , Bingquan Li

Understanding and predicting the emotional trajectory in multi-party multi-turn conversations is of great significance. Such information can be used, for example, to generate empathetic response in human-machine interaction or to inform…

Computation and Language · Computer Science 2024-01-02 Enas Altarawneh , Ameeta Agrawal , Michael Jenkin , Manos Papagelis

Emotional support plays an important role in dialogue systems, and its success depends on adapting to a user's evolving and implicit needs across multi-turn interactions while leveraging the strong reasoning capacity of large language…

Computation and Language · Computer Science 2026-05-29 Mufan Xu , Kehai Chen , Jiahao Hu , Xinchao Xu , Muyun Yang , Tiejun Zhao , Min Zhang

Knowledge about outcomes is critical for complex event understanding but is hard to acquire. We show that by pre-identifying a participant in a complex event, crowd workers are able to (1) infer the collective impact of salient events that…

Computation and Language · Computer Science 2022-12-07 Sai Vallurupalli , Sayontan Ghosh , Katrin Erk , Niranjan Balasubramanian , Francis Ferraro

Understanding emotions in natural language is inherently a multi-dimensional reasoning problem, where multiple affective signals interact through context, interpersonal relations, and situational cues. However, most existing emotion…

Computation and Language · Computer Science 2026-04-02 Hemanth Kotaprolu , Kishan Maharaj , Raey Zhao , Abhijit Mishra , Pushpak Bhattacharyya

Recent advances in large language models have demonstrated impressive capabilities in task-oriented applications, yet building emotionally intelligent chatbots that can engage in natural, strategic conversations remains a challenge. We…

Computation and Language · Computer Science 2025-07-02 Yizhe Zhang , Navdeep Jaitly

Multi-party dialogues are more difficult for models to understand than one-to-one two-party dialogues, since they involve multiple interlocutors, resulting in interweaving reply-to relations and information flows. To step over these…

Computation and Language · Computer Science 2023-05-25 Yiyang Li , Xinting Huang , Wei Bi , Hai Zhao

Speech Self-Supervised Learning (SSL) has demonstrated considerable efficacy in various downstream tasks. Nevertheless, prevailing self-supervised models often overlook the incorporation of emotion-related prior information, thereby…

Audio and Speech Processing · Electrical Eng. & Systems 2024-06-12 Rui Liu , Zening Ma

Emotion Recognition in Conversations (ERC) is a key step towards successful human-machine interaction. While the field has seen tremendous advancement in the last few years, new applications and implementation scenarios present novel…

Computation and Language · Computer Science 2024-10-22 Patrícia Pereira , Helena Moniz , Joao Paulo Carvalho

Messages in human conversations inherently convey emotions. The task of detecting emotions in textual conversations leads to a wide range of applications such as opinion mining in social networks. However, enabling machines to analyze…

Computation and Language · Computer Science 2019-10-02 Peixiang Zhong , Di Wang , Chunyan Miao

Previous works on emotion recognition in conversation (ERC) follow a two-step paradigm, which can be summarized as first producing context-independent features via fine-tuning pretrained language models (PLMs) and then analyzing contextual…

Computation and Language · Computer Science 2023-01-18 Xiangyu Qin , Zhiyu Wu , Jinshi Cui , Tingting Zhang , Yanran Li , Jian Luan , Bin Wang , Li Wang

Emotion Recognition in Conversation~(ERC) across modalities is of vital importance for a variety of applications, including intelligent healthcare, artificial intelligence for conversation, and opinion mining over chat history. The crux of…

Computation and Language · Computer Science 2023-06-07 Xingwei Liang , You Zou , Ruifeng Xu

Empowerment has the potential to help agents learn large skillsets, but is not yet a scalable solution for training general-purpose agents. Recent empowerment methods learn diverse skillsets by maximizing the mutual information between…

Artificial Intelligence · Computer Science 2024-10-16 Andrew Levy , Alessandro Allievi , George Konidaris

In this work, we introduce the Keep Emotional and Essential Memory (KEEM) dataset, a novel generation-based dataset designed to enhance memory updates in long-term conversational systems. Unlike existing approaches that rely on simple…

Computation and Language · Computer Science 2026-01-12 Jeonghyun Kang , Hongjin Kim , Harksoo Kim

Recognizing emotions in conversations is a challenging task due to the presence of contextual dependencies governed by self- and inter-personal influences. Recent approaches have focused on modeling these dependencies primarily via…

Computation and Language · Computer Science 2020-05-21 Devamanyu Hazarika , Soujanya Poria , Roger Zimmermann , Rada Mihalcea

Posterior collapse plagues VAEs for text, especially for conditional text generation with strong autoregressive decoders. In this work, we address this problem in variational neural machine translation by explicitly promoting mutual…

Computation and Language · Computer Science 2019-09-23 Arya D. McCarthy , Xian Li , Jiatao Gu , Ning Dong

Emotion Recognition in Conversations (ERC) presents unique challenges, requiring models to capture the temporal flow of multi-turn dialogues and to effectively integrate cues from multiple modalities. We propose Mixture of Speech-Text…

Computation and Language · Computer Science 2026-02-27 Soumya Dutta , Smruthi Balaji , Sriram Ganapathy