Related papers: PoKE: Prior Knowledge Enhanced Emotional Support C…
Emotional Support Conversation (ESC) systems aim to alleviate users' emotional difficulties and provide long-term, systematic support for emotional well-being. However, most large language model (LLM)-based ESC systems rely on predefined…
Background Based Conversations (BBCs) have been developed to make dialogue systems generate more informative and natural responses by leveraging background knowledge. Existing methods for BBCs can be grouped into two categories:…
Emotional support conversation (ESC) helps reduce people's psychological stress and provide emotional value through interactive dialogues. Due to the high cost of crowdsourcing a large ESC corpus, recent attempts use large language models…
Emotional Support Conversation (ESC) aims to provide empathetic and effective emotional assistance through dialogue, addressing the growing demand for mental health support. This paper presents our solution for the NLPCC 2025 Task 8 ESC…
Automatic psychological counseling requires mass of professional knowledge that can be found in online counseling forums. Motivated by this, we propose K-ESConv, a novel prompt learning based knowledge injection method for emotional support…
Designing emotionally intelligent conversational systems to provide comfort and advice to people experiencing distress is a compelling area of research. Recently, with advancements in large language models (LLMs), end-to-end dialogue agents…
Empathy, which is widely used in psychological counselling, is a key trait of everyday human conversations. Equipped with commonsense knowledge, current approaches to empathetic response generation focus on capturing implicit emotion within…
Lack of external knowledge makes empathetic dialogue systems difficult to perceive implicit emotions and learn emotional interactions from limited dialogue history. To address the above problems, we propose to leverage external knowledge,…
Providing Emotional Support (ES) to soothe people in emotional distress is an essential capability in social interactions. Most existing researches on building ES conversation systems only considered single-turn interactions with users,…
Emotion Prediction in Conversation (EPC) aims to forecast the emotions of forthcoming utterances by utilizing preceding dialogues. Previous EPC approaches relied on simple context modeling for emotion extraction, overlooking fine-grained…
With the extensive accumulation of conversational data on the Internet, emotion recognition in conversations (ERC) has received increasing attention. Previous efforts of this task mainly focus on leveraging contextual and speaker-specific…
Emotion Recognition in Conversations (ERC) aims to predict the emotional state of speakers in conversations, which is essentially a text classification task. Unlike the sentence-level text classification problem, the available supervised…
Conversational Causal Emotion Entailment aims to detect causal utterances for a non-neutral targeted utterance from a conversation. In this work, we build conversations as graphs to overcome implicit contextual modelling of the original…
Emotional support conversation (ESC) aims to alleviate the emotional distress of individuals through effective conversations. Although large language models (LLMs) have obtained remarkable progress on ESC, most of these studies might not…
Emotional Support Conversation (ESC) plays a critical role in mental health assistance by providing accessible psychological support in real-world applications. Large Language Models (LLMs) have shown strong empathetic abilities in ESC…
Knowledge editing (KE) methods offer an efficient way to modify knowledge in large language models. Current KE evaluations typically assess editing success by considering only the edited knowledge without any preceding contexts. In…
Knowledge-grounded dialogue is a task of generating an informative response based on both discourse context and external knowledge. As we focus on better modeling the knowledge selection in the multi-turn knowledge-grounded dialogue, we…
The valence analysis of speakers' utterances or written posts helps to understand the activation and variations of the emotional state throughout the conversation. More recently, the concept of Emotion Carriers (EC) has been introduced to…
Emotion Recognition in Conversations (ERC) is an important and active research area. Recent work has shown the benefits of using multiple modalities (e.g., text, audio, and video) for the ERC task. In a conversation, participants tend to…
Though some recent works focus on injecting sentiment knowledge into pre-trained language models, they usually design mask and reconstruction tasks in the post-training phase. In this paper, we aim to benefit from sentiment knowledge in a…