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The development of AI agents based on large, open-domain language models (LLMs) has paved the way for the development of general-purpose AI assistants that can support human in tasks such as writing, coding, graphic design, and scientific…

Artificial Intelligence · Computer Science 2025-06-03 Mustafa Mert Çelikok , Saptarashmi Bandyopadhyay , Robert Loftin

Good mental health enables individuals to cope with the normal stresses of life. In Germany, approximately one-quarter of the adult population is affected by mental illnesses. Teletherapy and digital health applications are available to…

Human-Computer Interaction · Computer Science 2025-02-04 Christina Lukas

The increasing prevalence of Artificial Intelligence (AI) in safety-critical contexts such as air-traffic control leads to systems that are practical and efficient, and to some extent explainable to humans to be trusted and accepted. The…

Computers and Society · Computer Science 2023-06-28 Sabine Theis , Sophie Jentzsch , Fotini Deligiannaki , Charles Berro , Arne Peter Raulf , Carmen Bruder

The present paper surveys neural approaches to conversational AI that have been developed in the last few years. We group conversational systems into three categories: (1) question answering agents, (2) task-oriented dialogue agents, and…

Computation and Language · Computer Science 2019-09-11 Jianfeng Gao , Michel Galley , Lihong Li

In the rapidly evolving field of artificial intelligence (AI) agents, designing the agent's characteristics is crucial for shaping user experience. This workshop aims to establish a research community focused on AI agent persona design for…

Human-Computer Interaction · Computer Science 2024-10-31 Nima Zargham , Mateusz Dubiel , Smit Desai , Thomas Mildner , Hanz-Joachim Belz

AI agents have been boosted by large language models. AI agents can function as intelligent assistants and complete tasks on behalf of their users with access to tools and the ability to execute commands in their environments. Through…

Cryptography and Security · Computer Science 2024-12-19 Yifeng He , Ethan Wang , Yuyang Rong , Zifei Cheng , Hao Chen

My research centers on the development of context-adaptive AI systems to improve end-user adoption through the integration of technical methods. I deploy these AI systems across various interaction modalities, including user interfaces and…

Human-Computer Interaction · Computer Science 2024-01-25 Christine P Lee

The goal of building dialogue agents that can converse with humans naturally has been a long-standing dream of researchers since the early days of artificial intelligence. The well-known Turing Test proposed to judge the ultimate validity…

Artificial Intelligence · Computer Science 2022-12-13 Tom Young

Conversational agents promise conversational interaction but fail to deliver. Efforts often emulate functional rules from human speech, without considering key characteristics that conversation must encapsulate. Given its potential in…

Remarkable advancements in modern generative foundation models have enabled the development of sophisticated and highly capable autonomous agents that can observe their environment, invoke tools, and communicate with other agents to solve…

Human-Computer Interaction · Computer Science 2024-12-17 Gagan Bansal , Jennifer Wortman Vaughan , Saleema Amershi , Eric Horvitz , Adam Fourney , Hussein Mozannar , Victor Dibia , Daniel S. Weld

Modern conversational agents such as Alexa and Google Assistant represent significant progress in speech recognition, natural language processing, and speech synthesis. But as these agents have grown more realistic, concerns have been…

Human-Computer Interaction · Computer Science 2021-08-05 William Seymour , Max Van Kleek

The ability of a machine to communicate with humans has long been associated with the general success of AI. This dates back to Alan Turing's epoch-making work in the early 1950s, which proposes that a machine's intelligence can be tested…

Computation and Language · Computer Science 2020-02-03 Jiwei Li

The deployment of capable AI agents raises fresh questions about safety, human-machine relationships and social coordination. We argue for greater engagement by scientists, scholars, engineers and policymakers with the implications of a…

Computers and Society · Computer Science 2025-09-15 Iason Gabriel , Geoff Keeling , Arianna Manzini , James Evans

Speech AI Technologies are largely trained on publicly available datasets or by the massive web-crawling of speech. In both cases, data acquisition focuses on minimizing collection effort, without necessarily taking the data subjects'…

Computers and Society · Computer Science 2023-05-04 Orestis Papakyriakopoulos , Alice Xiang

Instructors play a pivotal role in integrating AI into education, yet their adoption of AI-powered tools remains inconsistent. Despite this, limited research explores how to design AI tools that support broader instructor adoption. This…

Human-Computer Interaction · Computer Science 2025-03-10 Si Chen , Reid Metoyer , Khiem Le , Adam Acunin , Izzy Molnar , Alex Ambrose , James Lang , Nitesh Chawla , Ronald Metoyer

Recent research on proactive conversational agents (PCAs) mainly focuses on improving the system's capabilities in anticipating and planning action sequences to accomplish tasks and achieve goals before users articulate their requests. This…

Information Retrieval · Computer Science 2024-04-22 Yang Deng , Lizi Liao , Zhonghua Zheng , Grace Hui Yang , Tat-Seng Chua

With the rapid expansion of large language model (LLM) applications, there is an emerging shift in the role of LLM-based AI chatbots from serving merely as general inquiry tools to acting as professional service agents. However, current…

Human-Computer Interaction · Computer Science 2025-09-01 Wenwen Li , Kangwei Shi , Yidong Chai

Advances in artificial intelligence have renewed interest in conversational agents. So-called chatbots have reached maturity for industrial applications. German insurance companies are interested in improving their customer service and…

Human-Computer Interaction · Computer Science 2021-02-10 Falko Koetter , Matthias Blohm , Monika Kochanowski , Joscha Goetzer , Daniel Graziotin , Stefan Wagner

Despite growing recognition that responsible AI requires domain knowledge, current work on conversational AI primarily draws on clinical expertise that prioritises diagnosis and intervention. However, much of everyday emotional support…

Human-Computer Interaction · Computer Science 2026-04-15 Joel Wester , Samuel Rhys Cox , Henning Pohl , Niels van Berkel

We explore ideas and inclusive practices for designing and testing child-centered artificially intelligent technologies for neurodivergent children. AI is promising for supporting social communication, self-regulation, and sensory…

Human-Computer Interaction · Computer Science 2024-04-10 Emani Dotch , Vitica Arnold