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We need open platforms driven by specialists, in which queries can be created and collected for long periods and the diagnosis made, based on a rigorous clinical follow-up. In this work, we developed a multi-language robot interface helping…
Large Language Models (LLMs) have unlocked new capabilities and applications; however, evaluating the alignment with human preferences still poses significant challenges. To address this issue, we introduce Chatbot Arena, an open platform…
Chatbot is a machine with the ability to answer automatically through a conversational interface. A chatbot is considered as one of the most exceptional and promising expressions of human computer interaction. Voice-based chatbots or…
Surveys and interviews are widely used for collecting insights on emerging or hypothetical scenarios. Traditional human-led methods often face challenges related to cost, scalability, and consistency. Recently, various domains have begun to…
In this paper we introduce a novel, open domain socialbot for the Amazon Alexa Prize competition, aimed at carrying on friendly conversations with users on a variety of topics. We present our modular system, highlighting our different data…
In January 2025, the U.S. government enacted a nationwide ban on TikTok, prompting a wave of American users -- self-identified as ``TikTok Refugees'' -- to migrate to alternative platforms, particularly the Chinese social media app RedNote…
LGBTQ+ individuals are increasingly turning to chatbots powered by large language models (LLMs) to meet their mental health needs. However, little research has explored whether these chatbots can adequately and safely provide tailored…
Advancements in Multimodal Large Language Models (MLLMs) have improved human motion understanding. However, these models remain constrained by their "instruct-only" nature, lacking interactivity and adaptability for diverse analytical…
Artificial intelligence chatbots are the vanguard in technology-based intervention to change people's behavior. To develop intervention chatbots, the first step is to understand natural language conversation strategies in human…
The surge in global migration patterns underscores the imperative of integrating migrants seamlessly into host communities, necessitating inclusive and trustworthy public services. Despite the Nordic countries' robust public sector…
Large language models offer significant potential for increasing labour productivity, such as streamlining personnel selection, but raise concerns about perpetuating systemic biases embedded into their pre-training data. This study explores…
Large language models (LLMs) have advanced the development of various AI conversational agents, including role-playing conversational agents that mimic diverse characters and human behaviors. While prior research has predominantly focused…
Using chatbots to deliver recommendations is increasingly popular. The design of recommendation chatbots has primarily been taking an information-centric approach by focusing on the recommended content per se. Limited attention is on how…
As we build towards developing interactive systems that can recognize human emotional states and respond to individual needs more intuitively and empathetically in more personalized and context-aware computing time. This is especially…
Conversational agents or chatbots are widely investigated and used across different fields including healthcare, education, and marketing. Still, the development of chatbots for assisting secure coding practices is in its infancy. In this…
Foreign Domestic Workers (FDWs) play a central role in home-based eldercare yet often experience substantial emotional caregiving burden shaped by linguistic barriers, social isolation, and limited access to support. While caregiving burden…
Social media provide access to behavioural data at an unprecedented scale and granularity. However, using these data to understand phenomena in a broader population is difficult due to their non-representativeness and the bias of…
The migration rate and the level of resentments towards migrants are an important issue in modern civilisation. The infamous EU refugee crisis caught many countries unprepared, leading to sporadic and rudimentary containment measures that,…
A recent surge of users migrating from Twitter to alternative platforms, such as Mastodon, raised questions regarding what migration patterns are, how different platforms impact user behaviors, and how migrated users settle in the migration…
The rise of right-wing populism in Europe has brought to the forefront the significance of analysing social media discourse to understand the dissemination of extremist ideologies and their impact on political outcomes. Twitter, as a…