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International migration implies the coexistence of different ethnic and cultural groups in the receiving country. The refugee crisis of 2015 has resulted in critical levels of opinion polarization on the question of whether to welcome…

Multiagent Systems · Computer Science 2018-12-14 Rocco Paolillo , Wander Jager

Most online information sources are text-based and in Western Languages like English. However, many new and first time users of the Internet are in contexts with low English proficiency and are unable to access vital information online.…

Human-Computer Interaction · Computer Science 2021-11-29 Anurag Aribandi , Divyanshu Agrawal , Dipanjan Chakraborty

The communication of potential students with a university department is performed manually and it is a very time consuming procedure. The opportunity to communicate with on a one-to-one basis is highly valued. However with many hundreds of…

Computers and Society · Computer Science 2014-08-29 Nikolaos Polatidis

Residents of developing countries are disproportionately susceptible to displacement as a result of humanitarian crises. During such crises, language barriers impede aid workers in providing services to those displaced. To build resilience,…

Computers and Society · Computer Science 2020-12-07 Divyansh Agarwal , Yuta Baba , Pratik Sachdeva , Tanya Tandon , Thomas Vetterli , Aziz Alghunaim

Translation apps and devices are often presented in the context of providing assistance while traveling abroad. However, the spectrum of needs for cross-language communication is much wider. To investigate these needs, we conducted three…

Human-Computer Interaction · Computer Science 2020-03-02 Daniel J. Liebling , Michal Lahav , Abigail Evans , Aaron Donsbach , Jess Holbrook , Boris Smus , Lindsey Boran

Context: Online collaborative creation of models is becoming commonplace. Collaborative modeling using chatbots and natural language may lower the barriers to modeling for users from different domains. Objective: We compare the perceived…

Human-Computer Interaction · Computer Science 2024-08-27 Ranci Ren , John W. Castro , Santiago R. Acuña , Oscar Dieste , Silvia T. Acuña

A social robot is an autonomous robot that interact with people by engaging in social emotive behaviors, skills, capacities, and rules attached to its collaborative role. In order to achieve these goals we believe that modeling the…

Campus climate surveys play a pivotal role in capturing how students, faculty, and staff experience university life, yet traditional methods frequently suffer from low participation and minimal follow-up. We present TigerGPT, a new AI…

Human-Computer Interaction · Computer Science 2025-04-22 Jinwen Tang , Songxi Chen , Yi Shang

Mental health conversational agents have the potential to deliver valuable therapeutic impact, but low user engagement remains a critical barrier hindering their efficacy. Existing therapeutic approaches have leveraged clients' internal…

Human-Computer Interaction · Computer Science 2025-09-09 Mehrnoosh Sadat Shirvani , Jackie Liu , Thomas Chao , Suky Martinez , Laura Brandt , Ig-Jae Kim , Dongwook Yoon

We describe Facebook's multilingual model submission to the WMT2021 shared task on news translation. We participate in 14 language directions: English to and from Czech, German, Hausa, Icelandic, Japanese, Russian, and Chinese. To develop…

Computation and Language · Computer Science 2021-08-10 Chau Tran , Shruti Bhosale , James Cross , Philipp Koehn , Sergey Edunov , Angela Fan

To build Sounding Board, we develop a system architecture that is capable of accommodating dialog strategies that we designed for socialbot conversations. The architecture consists of a multi-dimensional language understanding module for…

Computation and Language · Computer Science 2020-05-07 Hao Fang

The development of natural language processing algorithms and the explosive growth of conversational data are encouraging researches on the human-computer conversation. Still, getting qualified conversational data on a large scale is…

Computation and Language · Computer Science 2020-02-13 Sihyeon Jo , Seungryong Yoo , Sangwon Im , Seung Hee Yang , Tong Zuo , Hee-Eun Kim , SangWook Han , Seong-Woo Kim

Chatbot has become an important solution to rapidly increasing customer care demands on social media in recent years. However, current work on chatbot for customer care ignores a key to impact user experience - tones. In this work, we…

Human-Computer Interaction · Computer Science 2018-03-16 Tianran Hu , Anbang Xu , Zhe Liu , Quanzeng You , Yufan Guo , Vibha Sinha , Jiebo Luo , Rama Akkiraju

Natural language dialogue systems raise great attention recently. As many dialogue models are data-driven, high-quality datasets are essential to these systems. In this paper, we introduce Pchatbot, a large-scale dialogue dataset that…

Computation and Language · Computer Science 2021-06-01 Hongjin Qian , Xiaohe Li , Hanxun Zhong , Yu Guo , Yueyuan Ma , Yutao Zhu , Zhanliang Liu , Zhicheng Dou , Ji-Rong Wen

Current conversational AI systems often provide generic, one-size-fits-all interactions that overlook individual user characteristics and lack adaptive dialogue management. To address this gap, we introduce \textbf{HumAIne-chatbot}, an…

Human-Computer Interaction · Computer Science 2025-09-25 Georgios Makridis , George Fragiadakis , Jorge Oliveira , Tomaz Saraiva , Philip Mavrepis , Georgios Fatouros , Dimosthenis Kyriazis

The use of chatbots has spread, generating great interest in the industry for the possibility of automating tasks within the execution of their processes. The implementation of chatbots, however simple, is a complex endeavor that involves…

Software Engineering · Computer Science 2021-09-03 Bedilia Estrada-Torres , Adela del-Río-Ortega , Manuel Resinas

The effects of the so-called "refugee crisis" of 2015-16 continue to dominate the political agenda in Europe. Migration flows were sudden and unexpected, leaving governments unprepared and exposing significant shortcomings in the field of…

Applications · Statistics 2022-05-25 Marcello Carammia , Stefano Maria Iacus , Teddy Wilkin

The rapid advancement of Artificial Intelligence has resulted in the advent of Large Language Models (LLMs) with the capacity to produce text that closely resembles human communication. These models have been seamlessly integrated into…

Machine Learning · Computer Science 2025-02-04 Zenon Lamprou , Yashar Moshfeghi

SocialRobot is a collaborative European project, which focuses on providing a practical and interactive solution to improve the quality of life of elderly people. Having this in mind, a state of the art robotic mobile platform has been…

We present TruthBot, an all-in-one multilingual conversational chatbot designed for seeking truth (trustworthy and verified information) on specific topics. It helps users to obtain information specific to certain topics, fact-check…

Social and Information Networks · Computer Science 2021-02-02 Ankur Gupta , Yash Varun , Prarthana Das , Nithya Muttineni , Parth Srivastava , Hamim Zafar , Tanmoy Chakraborty , Swaprava Nath