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Task-oriented dialogue (TOD) systems are experiencing a revolution driven by Large Language Models (LLMs), yet the evaluation methodologies for these systems remain insufficient for their growing sophistication. While traditional automatic…

Computation and Language · Computer Science 2025-07-17 Emre Can Acikgoz , Carl Guo , Suvodip Dey , Akul Datta , Takyoung Kim , Gokhan Tur , Dilek Hakkani-Tür

In this paper, a novel Generation-Evaluation framework is developed for multi-turn conversations with the objective of letting both participants know more about each other. For the sake of rational knowledge utilization and coherent…

Computation and Language · Computer Science 2019-06-04 Siqi Bao , Huang He , Fan Wang , Rongzhong Lian , Hua Wu

We propose a novel large-scale emotional dialogue dataset, consisting of 1M dialogues retrieved from the OpenSubtitles corpus and annotated with 32 emotions and 9 empathetic response intents using a BERT-based fine-grained dialogue emotion…

Computation and Language · Computer Science 2020-12-29 Anuradha Welivita , Yubo Xie , Pearl Pu

The sequential order of utterances is often meaningful in coherent dialogues, and the order changes of utterances could lead to low-quality and incoherent conversations. We consider the order information as a crucial supervised signal for…

Computation and Language · Computer Science 2019-07-02 Jiawei Wu , Xin Wang , William Yang Wang

As conversational AI-based dialogue management has increasingly become a trending topic, the need for a standardized and reliable evaluation procedure grows even more pressing. The current state of affairs suggests various evaluation…

Computation and Language · Computer Science 2020-06-12 Sarah E. Finch , Jinho D. Choi

Large language models (LLMs) are being increasingly tuned to power complex generation tasks such as writing, fact-seeking, querying and reasoning. Traditionally, human or model feedback for evaluating and further tuning LLM performance has…

Computation and Language · Computer Science 2024-04-09 Yukti Makhija , Priyanka Agrawal , Rishi Saket , Aravindan Raghuveer

Recent advancements in reference-free learned metrics for open-domain dialogue evaluation have been driven by the progress in pre-trained language models and the availability of dialogue data with high-quality human annotations. However,…

Computation and Language · Computer Science 2023-10-16 Chen Zhang , Luis Fernando D'Haro , Chengguang Tang , Ke Shi , Guohua Tang , Haizhou Li

We describe a two-step approach for dialogue management in task-oriented spoken dialogue systems. A unified neural network framework is proposed to enable the system to first learn by supervision from a set of dialogue data and then…

Computation and Language · Computer Science 2016-06-09 Pei-Hao Su , Milica Gasic , Nikola Mrksic , Lina Rojas-Barahona , Stefan Ultes , David Vandyke , Tsung-Hsien Wen , Steve Young

An open challenge in constructing dialogue systems is developing methods for automatically learning dialogue strategies from large amounts of unlabelled data. Recent work has proposed Next-Utterance-Classification (NUC) as a surrogate task…

Computation and Language · Computer Science 2016-07-26 Ryan Lowe , Iulian V. Serban , Mike Noseworthy , Laurent Charlin , Joelle Pineau

Discourse coherence plays an important role in the translation of one text. However, the previous reported models most focus on improving performance over individual sentence while ignoring cross-sentence links and dependencies, which…

Computation and Language · Computer Science 2018-11-15 Hao Xiong , Zhongjun He , Hua Wu , Haifeng Wang

Natural language analysis of human collaborative chat dialogues is an understudied domain with many unique challenges: a large number of dialogue act labels, underspecified and dynamic tasks, interleaved topics, and long-range contextual…

Computation and Language · Computer Science 2023-12-12 Ian Perera , Matthew Johnson , Carson Wilber

We present a method for rewriting an input sentence to match specific values of nontrivial linguistic features, such as dependency depth. In contrast to earlier work, our method uses in-context learning rather than finetuning, making it…

Computation and Language · Computer Science 2024-06-18 Sarubi Thillainathan , Alexander Koller

Personalized dialogue generation aims to leverage persona profiles and dialogue history to generate persona-relevant and consistent responses. Mainstream models typically rely on token-level language model training with persona dialogue…

Computation and Language · Computer Science 2025-11-14 Guanrong Li , Xinyu Liu , Zhen Wu , Xinyu Dai

Speech enhancement attenuates interfering sounds in speech signals but may introduce artifacts that perceivably deteriorate the output signal. We propose a method for controlling the trade-off between the attenuation of the interfering…

Audio and Speech Processing · Electrical Eng. & Systems 2021-07-23 Christian Uhle , Matteo Torcoli , Jouni Paulus

Identifying breakdowns in ongoing dialogues helps to improve communication effectiveness. Most prior work on this topic relies on human annotated data and data augmentation to learn a classification model. While quality labeled dialogue…

Computation and Language · Computer Science 2022-04-20 Qian Lin , Hwee Tou Ng

Large language models (LLMs) are powerful dialogue agents, but specializing them towards fulfilling a specific function can be challenging. Instructing tuning, i.e. tuning models on instruction and sample responses generated by humans…

Computation and Language · Computer Science 2024-01-11 Dennis Ulmer , Elman Mansimov , Kaixiang Lin , Justin Sun , Xibin Gao , Yi Zhang

In this paper, we introduce the task of learning unsupervised dialogue embeddings. Trivial approaches such as combining pre-trained word or sentence embeddings and encoding through pre-trained language models (PLMs) have been shown to be…

Computation and Language · Computer Science 2022-10-28 Che Liu , Rui Wang , Junfeng Jiang , Yongbin Li , Fei Huang

Emotion Recognition in Conversation (ERC) has become a fundamental capability for large language models (LLMs) in human-centric interaction. Beyond accurate recognition, coherent emotional expression is also crucial, yet both are limited by…

Artificial Intelligence · Computer Science 2026-04-21 Shaowei Zhang , Faqiang Qian , Yan Chen , Ziliang Wang , Kang An , Yong Dai , Mengya Gao , Yichao Wu

Automatically evaluating dialogue coherence is a challenging but high-demand ability for developing high-quality open-domain dialogue systems. However, current evaluation metrics consider only surface features or utterance-level semantics,…

Computation and Language · Computer Science 2020-10-09 Lishan Huang , Zheng Ye , Jinghui Qin , Liang Lin , Xiaodan Liang

An intelligent dialogue system in a multi-turn setting should not only generate the responses which are of good quality, but it should also generate the responses which can lead to long-term success of the dialogue. Although, the current…

Computation and Language · Computer Science 2023-01-12 Anant Khandelwal