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Related papers: SelF-Eval: Self-supervised Fine-grained Dialogue E…

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Dialogue policy learning for task-oriented dialogue systems has enjoyed great progress recently mostly through employing reinforcement learning methods. However, these approaches have become very sophisticated. It is time to re-evaluate it.…

Computation and Language · Computer Science 2020-09-22 Ziming Li , Julia Kiseleva , Maarten de Rijke

We present an evaluation framework for interactive dialogue assessment in the context of English as a Second Language (ESL) speakers. Our framework collects dialogue-level interactivity labels (e.g., topic management; 4 labels in total) and…

Computation and Language · Computer Science 2025-02-05 Rena Gao , Carsten Roever , Jey Han Lau

Learning high-quality dialogue representations is essential for solving a variety of dialogue-oriented tasks, especially considering that dialogue systems often suffer from data scarcity. In this paper, we introduce Dialogue Sentence…

Computation and Language · Computer Science 2022-07-25 Zhihan Zhou , Dejiao Zhang , Wei Xiao , Nicholas Dingwall , Xiaofei Ma , Andrew O. Arnold , Bing Xiang

Like humans, large language models (LLMs) do not always generate the best output on their first try. Motivated by how humans refine their written text, we introduce Self-Refine, an approach for improving initial outputs from LLMs through…

Automatic evaluation is beneficial for open-domain dialog system development. However, standard word-overlap metrics (BLEU, ROUGE) do not correlate well with human judgements of open-domain dialog systems. In this work we propose to use the…

Computation and Language · Computer Science 2022-02-18 Sarik Ghazarian , Behnam Hedayatnia , Alexandros Papangelis , Yang Liu , Dilek Hakkani-Tur

Evaluating the conversational abilities of large language models (LLMs) remains a challenging task. Current mainstream approaches primarily rely on the "LLM-as-a-judge" paradigm, where an LLM is prompted to serve as an evaluator to assess…

Computation and Language · Computer Science 2026-01-07 Yuqi Tang , Kehua Feng , Yunfeng Wang , Zhiwen Chen , Chengfei Lv , Gang Yu , Qiang Zhang , Keyan Ding , Huajun Chen

Recent language models have achieved impressive performance in natural language tasks by incorporating instructions with task input during fine-tuning. Since all samples in the same natural language task can be explained with the same task…

Computation and Language · Computer Science 2023-11-14 Jin Myung Kwak , Minseon Kim , Sung Ju Hwang

Text-based computational approaches for assessing the quality of psychotherapy are being developed to support quality assurance and clinical training. However, due to the long durations of typical conversation based therapy sessions, and…

Computation and Language · Computer Science 2022-03-22 Zhuohao Chen , Nikolaos Flemotomos , Karan Singla , Torrey A. Creed , David C. Atkins , Shrikanth Narayanan

Dialogue policy optimization often obtains feedback until task completion in task-oriented dialogue systems. This is insufficient for training intermediate dialogue turns since supervision signals (or rewards) are only provided at the end…

Computation and Language · Computer Science 2020-05-12 Xinting Huang , Jianzhong Qi , Yu Sun , Rui Zhang

Finding an agreement among diverse opinions is a challenging topic in multiagent systems. Recently, large language models (LLMs) have shown great potential in addressing this challenge due to their remarkable capabilities in comprehending…

Computation and Language · Computer Science 2023-05-22 Shiyao Ding , Takayuki Ito

Dialogue systems without consistent responses are not fascinating. In this study, we build a dialogue system that can respond based on a given character setting (persona) to bring consistency. Considering the trend of the rapidly increasing…

Computation and Language · Computer Science 2022-06-14 Tomohito Kasahara , Daisuke Kawahara , Nguyen Tung , Shengzhe Li , Kenta Shinzato , Toshinori Sato

In cognitive science and linguistic theory, dialogue is not seen as a chain of independent utterances but rather as a joint activity sustained by coherence, consistency, and shared understanding. However, many systems for open-domain and…

Computation and Language · Computer Science 2026-03-24 Tianyi Zhang , David Traum

Human conversations can evolve in many different ways, creating challenges for automatic understanding and summarization. Goal-oriented conversations often have meaningful sub-dialogue structure, but it can be highly domain-dependent. This…

Computation and Language · Computer Science 2022-11-18 Bo-Ru Lu , Yushi Hu , Hao Cheng , Noah A. Smith , Mari Ostendorf

Evaluation of Large Language Models (LLMs) is challenging because instruction-following necessitates alignment with human values and the required set of skills varies depending on the instruction. However, previous studies have mainly…

Computation and Language · Computer Science 2024-04-16 Seonghyeon Ye , Doyoung Kim , Sungdong Kim , Hyeonbin Hwang , Seungone Kim , Yongrae Jo , James Thorne , Juho Kim , Minjoon Seo

Existing approaches for aligning large language models with human preferences face a trade-off that requires a separate reward model (RM) for on-policy learning. In this paper, we present a novel alignment framework, SELF-JUDGE that (1)…

Machine Learning · Computer Science 2024-06-26 Sangkyu Lee , Sungdong Kim , Ashkan Yousefpour , Minjoon Seo , Kang Min Yoo , Youngjae Yu

Multimodal Dialogue Summarization (MDS) is a critical task with wide-ranging applications. To support the development of effective MDS models, robust automatic evaluation methods are essential for reducing both cost and human effort.…

Computation and Language · Computer Science 2025-10-03 Yinhong Liu , Jianfeng He , Hang Su , Ruixue Lian , Yi Nian , Jake Vincent , Srikanth Vishnubhotla , Robinson Piramuthu , Saab Mansour

With the rapid development of artificial intelligence, conversational bots have became prevalent in mainstream E-commerce platforms, which can provide convenient customer service timely. To satisfy the user, the conversational bots need to…

Computation and Language · Computer Science 2021-09-23 Zhenyu Zhang , Tao Guo , Meng Chen

Dialogue systems are a popular natural language processing (NLP) task as it is promising in real-life applications. It is also a complicated task since many NLP tasks deserving study are involved. As a result, a multitude of novel works on…

Computation and Language · Computer Science 2022-03-31 Jinjie Ni , Tom Young , Vlad Pandelea , Fuzhao Xue , Erik Cambria

Large Language Models have demonstrated remarkable capabilities in open-domain dialogues. However, current methods exhibit suboptimal performance in service dialogues, as they rely on noisy, low-quality human conversation data. This…

Computation and Language · Computer Science 2026-05-06 Yuqin Dai , Ning Gao , Wei Zhang , Jie Wang , Zichen Luo , Jinpeng Wang , Yujie Wang , Ruiyuan Wu , Chaozheng Wang

Pre-trained large-scale language models (LLMs) excel at producing coherent articles, yet their outputs may be untruthful, toxic, or fail to align with user expectations. Current approaches focus on using reinforcement learning with human…

Computation and Language · Computer Science 2024-06-06 Dehong Xu , Liang Qiu , Minseok Kim , Faisal Ladhak , Jaeyoung Do
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