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This paper addresses the problem of summarizing decisions in spoken meetings: our goal is to produce a concise {\it decision abstract} for each meeting decision. We explore and compare token-level and dialogue act-level automatic…

Computation and Language · Computer Science 2016-06-28 Lu Wang , Claire Cardie

Automatic summarization with pre-trained language models has led to impressively fluent results, but is prone to 'hallucinations', low performance on non-news genres, and outputs which are not exactly summaries. Targeting ACL 2023's…

Computation and Language · Computer Science 2023-06-21 Yang Janet Liu , Amir Zeldes

Large language models (LLMs) are powerful dialogue agents, but specializing them towards fulfilling a specific function can be challenging. Instructing tuning, i.e. tuning models on instruction and sample responses generated by humans…

Computation and Language · Computer Science 2024-01-11 Dennis Ulmer , Elman Mansimov , Kaixiang Lin , Justin Sun , Xibin Gao , Yi Zhang

Large language models (LLMs) excel at solving problems with clear and complete statements, but often struggle with nuanced environments or interactive tasks which are common in most real-world scenarios. This highlights the critical need…

Multi-role dialogue summarization requires modeling complex interactions among multiple speakers while preserving role-specific information and factual consistency. However, most existing methods optimize for automatic metrics such as ROUGE…

Computation and Language · Computer Science 2026-04-29 Xiaoyong Mei , Tingting Zuo , Da Chen , Guangyu Hu , Xiangyu Wen , Chao Duan , Mingyan Zhang , Fudan Zheng

Embodied dialogue instruction following requires an agent to complete a complex sequence of tasks from a natural language exchange. The recent introduction of benchmarks (Padmakumar et al., 2022) raises the question of how best to train and…

Machine Learning · Computer Science 2022-10-13 So Yeon Min , Hao Zhu , Ruslan Salakhutdinov , Yonatan Bisk

Automatic measures of similarity between utterances are invaluable for training speech synthesizers, evaluating machine translation, and assessing learner productions. While there exist measures for semantic similarity and prosodic…

Computation and Language · Computer Science 2024-03-25 Nigel G. Ward , Divette Marco

Dialogue summarization has been extensively studied and applied, where the prior works mainly focused on exploring superior model structures to align the input dialogue and the output summary. However, for professional dialogues (e.g.,…

Computation and Language · Computer Science 2021-11-08 Leilei Gan , Yating Zhang , Kun Kuang , Lin Yuan , Shuo Li , Changlong Sun , Xiaozhong Liu , Fei Wu

Current summarization systems yield generic summaries that are disconnected from users' preferences and expectations. To address this limitation, we present CTRLsum, a novel framework for controllable summarization. Our approach enables…

Computation and Language · Computer Science 2020-12-09 Junxian He , Wojciech Kryściński , Bryan McCann , Nazneen Rajani , Caiming Xiong

This review gives an extensive overview of evaluation methods for task-oriented dialogue systems, paying special attention to practical applications of dialogue systems, for example for customer service. The review (1) provides an overview…

Computation and Language · Computer Science 2024-04-09 Anouck Braggaar , Christine Liebrecht , Emiel van Miltenburg , Emiel Krahmer

In many instances of online collaboration, ideation and deliberation about what to write happen separately from the synthesis of the deliberation into a cohesive document. However, this may result in a final document that has little…

Human-Computer Interaction · Computer Science 2020-11-03 Sunny Tian , Amy X. Zhang , David Karger

Existing benchmarks for summarization quality evaluation often lack diverse input scenarios, focus on narrowly defined dimensions (e.g., faithfulness), and struggle with subjective and coarse-grained annotation schemes. To address these…

Computation and Language · Computer Science 2024-10-02 Yuho Lee , Taewon Yun , Jason Cai , Hang Su , Hwanjun Song

We investigate evaluation metrics for dialogue response generation systems where supervised labels, such as task completion, are not available. Recent works in response generation have adopted metrics from machine translation to compare a…

Computation and Language · Computer Science 2017-01-04 Chia-Wei Liu , Ryan Lowe , Iulian V. Serban , Michael Noseworthy , Laurent Charlin , Joelle Pineau

In spoken dialogue systems, we aim to deploy artificial intelligence to build automated dialogue agents that can converse with humans. Dialogue systems are increasingly being designed to move beyond just imitating conversation and also…

Computation and Language · Computer Science 2021-11-03 Atharv Singh Patlan , Shiven Tripathi , Shubham Korde

Evaluating the quality of a dialogue system is an understudied problem. The recent evolution of evaluation method motivated this survey, in which an explicit and comprehensive analysis of the existing methods is sought. We are first to…

Computation and Language · Computer Science 2021-08-04 Xinmeng Li , Wansen Wu , Long Qin , Quanjun Yin

Developing language model-based dialogue agents requires effective data to train models that can follow specific task logic. However, most existing data simulation methods focus on increasing diversity in language, topics, or dialogue acts…

Computation and Language · Computer Science 2025-03-04 Wanyu Du , Song Feng , James Gung , Lijia Sun , Yi Zhang , Saab Mansour , Yanjun Qi

With the advancement of telemedicine, both researchers and medical practitioners are working hand-in-hand to develop various techniques to automate various medical operations, such as diagnosis report generation. In this paper, we first…

Computation and Language · Computer Science 2023-09-28 Abhisek Tiwari , Anisha Saha , Sriparna Saha , Pushpak Bhattacharyya , Minakshi Dhar

This paper presents ClinicSum, a novel framework designed to automatically generate clinical summaries from patient-doctor conversations. It utilizes a two-module architecture: a retrieval-based filtering module that extracts Subjective,…

Computation and Language · Computer Science 2024-12-06 Subash Neupane , Himanshu Tripathi , Shaswata Mitra , Sean Bozorgzad , Sudip Mittal , Shahram Rahimi , Amin Amirlatifi

Long document summarization remains a significant challenge for current large language models (LLMs), as existing approaches commonly struggle with information loss, factual inconsistencies, and coherence issues when processing excessively…

Computation and Language · Computer Science 2026-02-06 Weixuan Wang , Minghao Wu , Barry Haddow , Alexandra Birch

Training automatic summary fact verifiers often faces the challenge of a lack of human-labeled data. In this paper, we explore alternative way of leveraging Large Language Model (LLM) generated feedback to address the inherent limitation of…

Computation and Language · Computer Science 2024-12-17 Jihwan Oh , Jeonghwan Choi , Nicole Hee-Yeon Kim , Taewon Yun , Hwanjun Song