Related papers: Imagining Future Digital Assistants at Work: A Stu…
While digital assistants are increasingly used to help with various productivity tasks, less attention has been paid to employing them in the domain of business documents. To build an agent that can handle users' information needs in this…
About 32% of a software practitioners' day involves seeking and using information to support task completion. Although the information needs of software practitioners have been studied extensively, the impact of AI-assisted tools on their…
In the era of digital transformation, new technological foundations and possibilities for collaboration, production as well as organization open up many opportunities to work differently in the future. The digitization of workflows results…
Background: The increasing adoption of AI assistants in programming has led to numerous studies exploring their benefits. While developers consistently report significant productivity gains from these tools, empirical measurements often…
As the world continues to change, more and more knowledge workers are embracing remote work. Yet this comes with its challenges for their productivity, and while many Task Management applications promise to improve the productivity of…
Context. The last several years saw the emergence of AI assistants for code - multi-purpose AI-based helpers in software engineering. As they become omnipresent in all aspects of software development, it becomes critical to understand their…
In this paper we present an analysis of technological and psychological factors of applying artificial intelligence (AI) at the work place. We do so for a number of twelve application cases in the context of a project where AI is integrated…
In the shift towards human-centered manufacturing, our two-year longitudinal study investigates the real-world impact of deploying Cognitive Assistants (CAs) in factories. The CAs were designed to facilitate knowledge sharing among factory…
Work must be reshaped in the upcoming new era characterized by new challenges and the presence of new technologies and computational tools. Over-automation seems to be the driver of the digitalization process. Substitution is the paradigm…
In the task abstraction phase of the visualization design process, including in "design studies", a practitioner maps the observed domain goals to generalizable abstract tasks using visualization theory in order to better understand and…
Prior work has mapped which workplace tasks are exposed to AI, but less is known about whether workers perceive these tasks as meaningful or as busywork. We examined: (1) which dimensions of meaningful work do workers associate with tasks…
Software developers balance a variety of different tasks in a workweek, yet the allocation of time often differs from what they consider ideal. Identifying and addressing these deviations is crucial for organizations aiming to enhance the…
The role of conversational assistants has become more prevalent in helping people increase their productivity. Document-centered assistance, for example to help an individual quickly review a document, has seen less significant progress,…
As robot technology advances, collaboration between humans and robots will become more prevalent in industrial tasks. When humans run into issues in such scenarios, a likely future involves relying on artificial agents or robots for aid.…
Despite the increasing presence of AI assistants in Integrated Development Environments (IDEs), it remains unclear what different groups of developers actually need from these tools and which features are likely to be implemented in…
AI-based decision support tools (ADS) are increasingly used to augment human decision-making in high-stakes, social contexts. As public sector agencies begin to adopt ADS, it is critical that we understand workers' experiences with these…
Providing timely and personalized feedback to large numbers of students is a long-standing challenge in programming courses. Relying on human teaching assistants (TAs) has been extensively studied, revealing a number of potential…
The U.S. Bureau of Labor Statistics projects that by the year 2029, the United States will lose a million jobs in the office and administrative support occupations because technology, automation, and artificial intelligence (AI) have the…
This paper describes some preliminary results from a 20-week study on the use of Compaq iPAQ Personal Digital Assistants (PDAs) by 10 senior developers, analysts, technical managers, and senior organisational managers. The goal of the study…
With the release of Generative AI systems such as ChatGPT, an increasing interest in using Artificial Intelligence (AI) has been observed across domains, including higher education. While emerging statistics show the popularity of using AI…