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As generative AI chatbots become more personalized and emotionally responsive, they increasingly serve as companions, friends, and romantic partners. Yet these relationships are accompanied by significant uncertainty: users question the…
Chatbots are intelligent conversational computer systems designed to mimic human conversation to enable automated online guidance and support. The increased benefits of chatbots led to their wide adoption by many industries in order to…
Social media platforms face an ongoing challenge in combating the proliferation of social bots, automated accounts that are also known to distort public opinion and support the spread of disinformation. Over the years, social bots have…
While personalized recommender systems excel at content discovery, they frequently expose users to undesirable or discomforting information, highlighting the critical need for user-centric filtering tools. Current methods leveraging Large…
Powered by large language models, a new genre of multi-agent social platforms has emerged. Apps such as Social.AI deploy numerous AI agents that emulate human behavior, creating unprecedented bot-centric social networks. Yet, existing…
Moving to a new culture and adapting to a new life, as an international student, can be a stressful experience. In the US, international students face unique overlapping challenges, yet the current support ecosystem, including university…
The greatest challenges in building sophisticated open-domain conversational agents arise directly from the potential for ongoing mixed-initiative multi-turn dialogues, which do not follow a particular plan or pursue a particular fixed…
AI chatbots designed as emotional companions blur the boundaries between interpersonal intimacy and institutional software, creating a complex, multi-dimensional privacy environment. Drawing on Communication Privacy Management theory and…
Background: Bots help automate many of the tasks performed by software developers and are widely used to commit code in various social coding platforms. At present, it is not clear what types of activities these bots perform and…
We present the design, implementation and evaluation of a new cloud-based social chatbot called MyMigrationBot, that is deployed to Facebook. The system asks and answers questions related to user's personality traits and person-job…
In recent research on dialogue systems and corpora, there has been a significant focus on two distinct categories: task-oriented (TOD) and open-domain (chit-chat) dialogues. TOD systems aim to satisfy specific user goals, such as finding a…
We report on experiences with implementing conversational agents in the recruitment domain based on a machine learning (ML) system. Recruitment chatbots mediate communication between job-seekers and recruiters by exposing ML data to…
Digital art portfolios serve as impactful mediums for artists to convey their visions, weaving together visuals, audio, interactions, and narratives. However, without technical backgrounds, design students often find it challenging to…
This Chapter examines the dynamics of conflict and collaboration in human-machine systems, with a particular focus on large-scale, internet-based collaborative platforms. While these platforms represent successful examples of collective…
The research applies AI-driven code assistants to analyze a selection of influential computer code that has shaped modern technology, including email, internet browsing, robotics, and malicious software. The original contribution of this…
In modern data-streaming systems, alongside traditional programs, a new type of entity has emerged that can interact with streaming data: AI agents. Unlike traditional programs, AI agents use LLM reasoning to accomplish high-level tasks…
Increasingly complex and autonomous robots are being deployed in real-world environments with far-reaching consequences. High-stakes scenarios, such as emergency response or offshore energy platform and nuclear inspections, require robot…
Since its viral emergence in early 2024, Comment Robert-a Weibo-launched social chatbot-has gained widespread attention on the Chinese Internet for its unsolicited and unpredictable comments on user posts. Unlike conventional chatbots that…
Knowledge sharing is an important aspect in most meetings. Personal characteristics of some participants, such as their (in)ability or (un)willingness to take the floor, may have a negative effect on the quality of knowledge sharing; some…
Socialbots are software-driven user accounts on social platforms, acting autonomously (mimicking human behavior), with the aims to influence the opinions of other users or spread targeted misinformation for particular goals. As socialbots…