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Emotions play a significant role in teamwork and collaborative activities like software development. While researchers have analyzed developer emotions in various software artifacts (e.g., issues, pull requests), few studies have focused on…
With the rise of AI-powered coding assistants, firms and programmers are exploring how to optimize their interaction with them. Research has so far mainly focused on evaluating output quality and productivity gains, leaving aside the…
The conversational nature of chatbots poses challenges to designers since their development is different from other software and requires investigating new practices in the context of human-AI interaction and their impact on user…
Most education and workplace learning takes place in classroom contexts far removed from laboratories or field sites with special arrangements for scientific research. But digital online resources provide a novel opportunity for large scale…
Young people's mental well-being is a global concern, with peer support playing a key role in daily emotional regulation. Conversational agents are increasingly viewed as promising tools for delivering accessible, personalised peer support,…
Using natural language, Conversational Bot offers unprecedented ways to many challenges in areas such as information searching, item recommendation, and question answering. Existing bots are usually developed through retrieval-based or…
The idea that social media platforms like Twitter are inhabited by vast numbers of social bots has become widely accepted in recent years. Social bots are assumed to be automated social media accounts operated by malicious actors with the…
The growing demand for software developers and the increasing development complexity have emphasized the need for support in software engineering projects. This is especially relevant in light of advancements in artificial intelligence,…
Online Social Networks have revolutionized how we consume and share information, but they have also led to a proliferation of content not always reliable and accurate. One particular type of social accounts is known to promote unreputable…
Software development is a complex endeavor that depends on a wide variety of contextual factors involving a large amount of distributed information. This knowledge could include: technology-related tasks, software operating environments and…
Social bots are currently regarded an influential but also somewhat mysterious factor in public discourse and opinion making. They are considered to be capable of massively distributing propaganda in social and online media and their…
In this paper, we present our Alexa Prize Grand Challenge 4 socialbot: Proto. Leveraging diverse sources of world knowledge, and powered by a suite of neural and rule-based natural language understanding modules, state-of-the-art neural…
With the introduction of collaborative robots, humans and robots can now work together in close proximity and share the same workspace. However, this collaboration presents various challenges that need to be addressed to ensure seamless…
Wikidata is a collaborative knowledge graph which has already drawn the attention of practitioners and researchers. It is the work of a community of volunteers, supported by policies, guidelines and automatic programs (bots) which perform a…
News reading helps individuals stay informed about events and developments in society. Local residents and new immigrants often approach the same news differently, prompting the question of how technology, such as LLM-powered chatbots, can…
Most generative AI tools prioritize individual productivity and personalization, with limited support for collaboration. Designed for traditional workplaces, these tools do not fit freelancers' short-term teams or lack of shared…
Isolated silos of scientific research and the growing challenge of information overload limit awareness across the literature and hinder innovation. Algorithmic curation and recommendation, which often prioritize relevance, can further…
Most businesses these days use the web services technology as a medium to allow interaction between a service provider and a service requestor. However, both the service provider and the requestor would be unable to achieve their business…
Human-robot interaction can be regarded as a flow between users and robots. Designing good interaction flows takes a lot of effort and needs to be field tested. Unfortunately, the interaction flow design process is often very disjointed,…
Robots can greatly enhance human capabilities, yet their development presents a range of challenges. This collaborative study, conducted by a team of software engineering and robotics researchers, seeks to identify the challenges…