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The collaboration between humans and artificial intelligence (AI) holds the promise of achieving superior outcomes compared to either acting alone-a phenomenon called human-AI synergy. Nevertheless, our understanding of the conditions that…
Artificial intelligence (AI) has brought benefits, but it may also cause harm if it is not appropriately developed. Current development is mainly driven by a "technology-centered" approach, causing many failures. For example, the AI…
Artificial intelligence (AI) presents new challenges for the user experience (UX) of products and services. Recently, practitioner-facing resources and design guidelines have become available to ease some of these challenges. However,…
Artificial intelligence (AI) is increasingly utilized in synthesizing visuals, texts, and audio. These AI-based works, often derived from neural networks, are entering the mainstream market, as digital paintings, songs, books, and others.…
Although AI holds promise for improving human decision making in societally critical domains, it remains an open question how human-AI teams can reliably outperform AI alone and human alone in challenging prediction tasks (also known as…
Effective human-AI collaboration for physical task completion has significant potential in both everyday activities and professional domains. AI agents equipped with informative guidance can enhance human performance, but evaluating such…
Algorithms frequently assist, rather than replace, human decision-makers. However, the design and analysis of algorithms often focus on predicting outcomes and do not explicitly model their effect on human decisions. This discrepancy…
AI systems are increasingly being adopted across various domains and application areas. With this surge, there is a growing research focus and societal concern for actively involving humans in developing, operating, and adopting these…
As humans increasingly rely on multiround conversational AI for high stakes decisions, principled frameworks are needed to ensure such interactions reliably improve decision quality. We adopt a human centric view governed by two principles:…
In this letter, we propose a control framework for human-in-the-loop systems, in which many human decision makers are involved in the feedback loop composed of a plant and a controller. The novelty of the framework is that the decision…
Advances in artificial intelligence (AI) are enabling systems that augment and collaborate with humans to perform simple, mechanistic tasks like scheduling meetings and grammar-checking text. However, such Human-AI collaboration poses…
With the rapid development of artificial intelligence (AI), machines are increasingly evolving into intelligent agents, and the human-machine relationship is shifting from traditional "human-computer interaction" toward a new paradigm of…
AI systems are often used to make or contribute to important decisions in a growing range of applications, including criminal justice, hiring, and medicine. Since these decisions impact human lives, it is important that the AI systems act…
As artificial intelligence (AI) systems become increasingly complex and ubiquitous, these systems will be responsible for making decisions that directly affect individuals and society as a whole. Such decisions will need to be justified due…
Accessible and inclusive design has gained increased attention in HCI, yet practical implementation remains challenging due to resource-intensive prototyping methods. Traditional approaches such as workshops, A-B tests, and co-design…
This position paper offers a framework to think about how to better involve human influence in algorithmic decision-making of contentious public policy issues. Drawing from insights in communication literature, we introduce a…
Human-Centric NLP often claims to prioritise human needs and values, yet many implementations reveal an underlying AI-centric focus. Through an analysis of case studies in language modelling, behavioural testing, and multi-modal alignment,…
Design optimizations in human-AI collaboration often focus on cognitive aspects like attention and task load. Drawing on work design literature, we propose that effective human-AI collaboration requires broader consideration of human needs…
Human computer interaction is shifting from screen-based systems to multimodal interfaces where artificial intelligence powered systems increasingly interpret user intent through speech, gesture, and gaze. Yet users rarely understand how…
Despite recent advances in the field of explainable artificial intelligence systems, a concrete quantitative measure for evaluating the usability of such systems is nonexistent. Ensuring the success of an explanatory interface in…