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Automated decision systems increasingly rely on human oversight to ensure accuracy in uncertain cases. This paper presents a practical framework for optimizing such human-in-the-loop classification systems using a double-threshold policy.…
Recent human-computer interaction (HCI) research has revealed a widespread misalignment between how developers design workplace artificial intelligence (AI) systems, and what workers actually need from them. Yet, little research has…
Behavioral interview evaluation using large language models presents unique challenges that require structured assessment, realistic interviewer behavior simulation, and pedagogical value for candidate training. We investigate chain of…
Human perception, memory and decision-making are impacted by tens of cognitive biases and heuristics that influence our actions and decisions. Despite the pervasiveness of such biases, they are generally not leveraged by today's Artificial…
This paper examines some common problems in Human-Robot Interaction (HRI) causing failures and troubles in Chat. A given use case's design decisions start with the suitable robot, the suitable chatting model, identifying common problems…
In human-in-the-loop machine learning, the user provides information beyond that in the training data. Many algorithms and user interfaces have been designed to optimize and facilitate this human--machine interaction; however, fewer studies…
Effective collaboration between humans and AI-based systems requires effective modeling of the human in the loop, both in terms of the mental state as well as the physical capabilities of the latter. However, these models can also open up…
AI agents powered by large language models are increasingly capable of autonomously completing complex, multi-step tasks using external tools. Yet, they still fall short of human-level performance in most domains including computer use,…
While a vast collection of explainable AI (XAI) algorithms have been developed in recent years, they are often criticized for significant gaps with how humans produce and consume explanations. As a result, current XAI techniques are often…
Human-AI co-creativity involves humans and AI collaborating on a shared creative product as partners. In a creative collaboration, communication is an essential component among collaborators. In many existing co-creative systems users can…
Developing and deploying AI applications in organizations is challenging when human decision authority and oversight are underspecified across the system lifecycle. Although Human-in-the-Loop (HITL) and Human-Centered AI (HCAI) principles…
As Generative AI systems increasingly engage in long-term, personal, and relational interactions, human-AI engagements are becoming significantly complex, making them more challenging to understand and govern. These Interactive AI systems…
Placing a human in the loop may abate the risks of deploying AI systems in safety-critical settings (e.g., a clinician working with a medical AI system). However, mitigating risks arising from human error and uncertainty within such…
AI systems are fallible, and humans can make mistakes in deciding whether to trust AI over their own judgment. Thus, improving human-AI collaboration requires understanding when, why, and how humans decide to rely on AI. We study two…
Effective communication between AI and humans is essential for successful human-AI co-creation. However, many current co-creative AI systems lack effective communication, which limits their potential for collaboration. This paper presents…
The field of eXplainable artificial intelligence (XAI) has produced a plethora of methods (e.g., saliency-maps) to gain insight into artificial intelligence (AI) models, and has exploded with the rise of deep learning (DL). However,…
Development of machine learning (ML) workflows is a tedious process of iterative experimentation: developers repeatedly make changes to workflows until the desired accuracy is attained. We describe our vision for a "human-in-the-loop" ML…
The outstanding performance capabilities of large language model have driven the evolution of current AI system interaction patterns. This has led to considerable discussion within the Human-AI Interaction (HAII) community. Numerous studies…
Human-in-the-loop optimization identifies optimal interface designs by iteratively observing user performance. However, it often requires numerous iterations due to the lack of prior information. While recent approaches have accelerated…
Recent works have recognized the need for human-centered perspectives when designing and evaluating human-AI interactions and explainable AI methods. Yet, current approaches fall short at intercepting and managing unexpected user behavior…