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Utilizing Large Language Models (LLMs) facilitates the creation of flexible and natural dialogues, a task that has been challenging with traditional rule-based dialogue systems. However, LLMs also have the potential to produce unexpected…

Recent advancements in Large Language Models (LLMs) have significantly enhanced conversational agents, making them applicable to various fields (e.g., education, entertainment). Despite their progress, the evaluation of the agents often…

Computation and Language · Computer Science 2025-09-29 Jiho Kim , Woosog Chay , Hyeonji Hwang , Daeun Kyung , Hyunseung Chung , Eunbyeol Cho , Yeonsu Kwon , Yohan Jo , Edward Choi

Dialogue systems need to produce responses that realize multiple types of dialogue acts (DAs) with high semantic fidelity. In the past, natural language generators (NLGs) for dialogue were trained on large parallel corpora that map from a…

Computation and Language · Computer Science 2023-07-28 Angela Ramirez , Karik Agarwal , Juraj Juraska , Utkarsh Garg , Marilyn A. Walker

Although people have the ability to engage in vapid dialogue without effort, this may not be a uniquely human trait. Since the 1960's researchers have been trying to create agents that can generate artificial conversation. These programs…

Computation and Language · Computer Science 2021-06-07 Thomas Conley , Jack St. Clair , Jugal Kalita

Due to the migration megatrend, efficient and effective second-language acquisition is vital. One proposed solution involves AI-enabled conversational agents for person-centered interactive language practice. We present results from ongoing…

Software Engineering · Computer Science 2022-03-30 Markus Borg , Johan Bengtsson , Harald Österling , Alexander Hagelborn , Isabella Gagner , Piotr Tomaszewski

Existing automatic evaluation metrics for open-domain dialogue response generation systems correlate poorly with human evaluation. We focus on evaluating response generation systems via response selection. To evaluate systems properly via…

Computation and Language · Computer Science 2020-04-30 Shiki Sato , Reina Akama , Hiroki Ouchi , Jun Suzuki , Kentaro Inui

Creating meaningful visual narratives through human-AI collaboration requires understanding how text-image intertextuality emerges when textual intentions meet AI-generated visuals. We conducted a three-phase qualitative study with 15…

Human-Computer Interaction · Computer Science 2025-11-06 Mengyao Guo , Kexin Nie , Ze Gao , Black Sun , Xueyang Wang , Jinda Han , Xingting Wu

Recent advances in conversational AI have been substantial, but developing real-time systems for perceptual task guidance remains challenging. These systems must provide interactive, proactive assistance based on streaming visual inputs,…

Artificial Intelligence · Computer Science 2025-06-09 Yichi Zhang , Xin Luna Dong , Zhaojiang Lin , Andrea Madotto , Anuj Kumar , Babak Damavandi , Joyce Chai , Seungwhan Moon

Collecting data for training dialog systems can be extremely expensive due to the involvement of human participants and need for extensive annotation. Especially in document-grounded dialog systems, human experts need to carefully read the…

Computation and Language · Computer Science 2021-12-16 Qingyang Wu , Song Feng , Derek Chen , Sachindra Joshi , Luis A. Lastras , Zhou Yu

We present a set of capabilities allowing an agent planning with moral and social norms represented in temporal logic to respond to queries about its norms and behaviors in natural language, and for the human user to add and remove norms…

Computation and Language · Computer Science 2019-11-04 Daniel Kasenberg , Antonio Roque , Ravenna Thielstrom , Matthias Scheutz

Scripted dialogues such as movie and TV subtitles constitute a widespread source of training data for conversational NLP models. However, there are notable linguistic differences between these dialogues and spontaneous interactions,…

Computation and Language · Computer Science 2024-10-04 Ildikó Pilán , Laurent Prévot , Hendrik Buschmeier , Pierre Lison

Argument generation is a challenging task in natural language processing, which requires rigorous reasoning and proper content organization. Inspired by recent chain-of-thought prompting that breaks down a complex task into intermediate…

Computation and Language · Computer Science 2024-09-04 Zhe Hu , Hou Pong Chan , Yu Yin

Neural generative models have been become increasingly popular when building conversational agents. They offer flexibility, can be easily adapted to new domains, and require minimal domain engineering. A common criticism of these systems is…

Computation and Language · Computer Science 2019-07-29 Chinnadhurai Sankar , Sandeep Subramanian , Christopher Pal , Sarath Chandar , Yoshua Bengio

In modern dialogue systems, the ability to implicitly infer user backgrounds from conversations and leverage this information for personalized assistance is crucial. However, the scarcity of high-quality data remains a fundamental challenge…

Computation and Language · Computer Science 2025-06-04 Bo Peng , Zhiheng Wang , Heyang Gong , Chaochao Lu

Generating a game is not the same as making one that can be played. Despite advances in code generation, existing approaches treat game generation as one-shot translation from prompt to artifact, leaving interaction-level failures…

Software Engineering · Computer Science 2026-05-28 Yixu Huang , Bo Li , Na Li , Zhe Wang , Kaijie Chen , Haonan Ge , Qingyi Si , Yuanzhe Shen , Ruihan Yang , Guangjing Wang , Hongcheng Guo

Recent reinforcement learning algorithms for task-oriented dialogue system absorbs a lot of interest. However, an unavoidable obstacle for training such algorithms is that annotated dialogue corpora are often unavailable. One of the popular…

Computation and Language · Computer Science 2019-09-11 Yutai Hou , Meng Fang , Wanxiang Che , Ting Liu

Average hold time is a concern for call centers because it affects customer satisfaction. Contact centers should instruct their agents to use special on-hold scripts to maintain positive interactions with clients. This study presents a…

Computation and Language · Computer Science 2024-07-16 Dmitrii Galimzianov , Viacheslav Vyshegorodtsev

This study investigated effective strategies for developing a custom GPT to code classroom dialogue. While classroom dialogue is widely recognised as a crucial element of education, its analysis remains challenging due to the need for a…

Artificial Intelligence · Computer Science 2026-04-03 Luwei Bai , Dongkeun Han , Sara Hennessy

Large language models (LLMs) are increasingly used to support creative tasks such as research idea generation. While recent work has shown that structured dialogues between LLMs can improve the novelty and feasibility of generated ideas,…

Computation and Language · Computer Science 2025-07-14 Keisuke Ueda , Wataru Hirota , Takuto Asakura , Takahiro Omi , Kosuke Takahashi , Kosuke Arima , Tatsuya Ishigaki

Fact-based dialogue generation is a task of generating a human-like response based on both dialogue context and factual texts. Various methods were proposed to focus on generating informative words that contain facts effectively. However,…

Computation and Language · Computer Science 2020-05-11 Ryota Tanaka , Akinobu Lee