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Counterfactuals operationalised through algorithmic recourse have become a powerful tool to make artificial intelligence systems explainable. Conceptually, given an individual classified as y -- the factual -- we seek actions such that…
Predictive models are being increasingly used to support consequential decision making at the individual level in contexts such as pretrial bail and loan approval. As a result, there is increasing social and legal pressure to provide…
Although the integration of artificial intelligence (AI) into everyday tasks improves efficiency and objectivity, it also risks transmitting bias to human decision-making. In this study, we conducted a controlled experiment that simulated…
We present a randomized controlled trial for a model-in-the-loop regression task, with the goal of measuring the extent to which (1) good explanations of model predictions increase human accuracy, and (2) faulty explanations decrease human…
In AI-assisted decision-making, it is critical for human decision-makers to know when to trust AI and when to trust themselves. However, prior studies calibrated human trust only based on AI confidence indicating AI's correctness likelihood…
The problem of human trust in artificial intelligence is one of the most fundamental problems in applied machine learning. Our processes for evaluating AI trustworthiness have substantial ramifications for ML's impact on science, health,…
Counterfactual explanations are attracting significant attention due to the flourishing applications of machine learning models in consequential domains. A counterfactual plan consists of multiple possibilities to modify a given instance so…
Text-based misinformation permeates online discourses, yet evidence of people's ability to discern truth from such deceptive textual content is scarce. We analyze a novel TV game show data where conversations in a high-stake environment…
While AI algorithms have shown remarkable success in various fields, their lack of transparency hinders their application to real-life tasks. Although explanations targeted at non-experts are necessary for user trust and human-AI…
A variety of methods exist to explain image classification models. However, whether they provide any benefit to users over simply comparing various inputs and the model's respective predictions remains unclear. We conducted a user study…
Machine learning (ML) models play an increasingly prevalent role in many software engineering tasks. However, because most models are now powered by opaque deep neural networks, it can be difficult for developers to understand why the model…
Counterfactual reasoning allows us to explore hypothetical scenarios in order to explain the impacts of our decisions. However, addressing such inquires is impossible without establishing the appropriate mathematical framework. In this…
Counterfactual explanations (CEs) are advocated as being ideally suited to providing algorithmic recourse for subjects affected by the predictions of machine learning models. While CEs can be beneficial to affected individuals, recent work…
We propose a novel training regime termed counterfactual training that leverages counterfactual explanations to increase the explanatory capacity of models. Counterfactual explanations have emerged as a popular post-hoc explanation method…
Providing clear explanations to the choices of machine learning models is essential for these models to be deployed in crucial applications. Counterfactual and semi-factual explanations have emerged as two mechanisms for providing users…
Providing well-calibrated AI confidence can help promote users' appropriate trust in and reliance on AI, which are essential for AI-assisted decision-making. However, calibrating AI confidence -- providing confidence score that accurately…
There are now many explainable AI methods for understanding the decisions of a machine learning model. Among these are those based on counterfactual reasoning, which involve simulating features changes and observing the impact on the…
A multitude of explainability methods and associated fidelity performance metrics have been proposed to help better understand how modern AI systems make decisions. However, much of the current work has remained theoretical -- without much…
With the increasing impact of algorithmic decision-making on human lives, the interpretability of models has become a critical issue in machine learning. Counterfactual explanation is an important method in the field of interpretable…
Trust has emerged as a key factor in people's interactions with AI-infused systems. Yet, little is known about what models of trust have been used and for what systems: robots, virtual characters, smart vehicles, decision aids, or others.…