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This study explores the dynamics of trust in artificial intelligence (AI) agents, particularly large language models (LLMs), by introducing the concept of "deferred trust", a cognitive mechanism where distrust in human agents redirects…

Human-Computer Interaction · Computer Science 2025-11-24 Johan Sebastián Galindez-Acosta , Juan José Giraldo-Huertas

Counterfactual explanations are viewed as an effective way to explain machine learning predictions. This interest is reflected by a relatively young literature with already dozens of algorithms aiming to generate such explanations. These…

Machine Learning · Computer Science 2022-12-05 Raphael Mazzine , David Martens

Explainable models in Artificial Intelligence are often employed to ensure transparency and accountability of AI systems. The fidelity of the explanations are dependent upon the algorithms used as well as on the fidelity of the data. Many…

Machine Learning · Computer Science 2019-07-31 Muhammad Aurangzeb Ahmad , Carly Eckert , Ankur Teredesai

This study used XAI, which shows its purposes and attention as explanations of its process, and investigated how these explanations affect human trust in and use of AI. In this study, we generated heat maps indicating AI attention,…

Human-Computer Interaction · Computer Science 2023-07-21 Akihiro Maehigashi , Yosuke Fukuchi , Seiji Yamada

The ubiquity of machine learning based predictive models in modern society naturally leads people to ask how trustworthy those models are? In predictive modeling, it is quite common to induce a trade-off between accuracy and…

Machine Learning · Computer Science 2019-04-05 John Mitros , Brian Mac Namee

Counterfactuals play a pivotal role in the two distinct data science fields of causal inference (CI) and explainable artificial intelligence (XAI). While the core idea behind counterfactuals remains the same in both fields--the examination…

Machine Learning · Statistics 2025-05-20 Galit Shmueli , David Martens , Jaewon Yoo , Travis Greene

Current pre-trained language models have enabled remarkable improvements in downstream tasks, but it remains difficult to distinguish effects of statistical correlation from more systematic logical reasoning grounded on the understanding of…

Computation and Language · Computer Science 2023-05-29 Jiaxuan Li , Lang Yu , Allyson Ettinger

Sophisticated machine models are increasingly used for high-stakes decisions in everyday life. There is an urgent need to develop effective explanation techniques for such automated decisions. Rule-Based Explanations have been proposed for…

Machine Learning · Computer Science 2022-11-01 Zixuan Geng , Maximilian Schleich , Dan Suciu

Understanding the behavior of large language models (LLMs) is crucial for ensuring their safe and reliable use. However, existing explainable AI (XAI) methods for LLMs primarily rely on word-level explanations, which are often…

Computation and Language · Computer Science 2025-08-08 Furui Cheng , Vilém Zouhar , Robin Shing Moon Chan , Daniel Fürst , Hendrik Strobelt , Mennatallah El-Assady

As humans come to rely on autonomous systems more, ensuring the transparency of such systems is important to their continued adoption. Explainable Artificial Intelligence (XAI) aims to reduce confusion and foster trust in systems by…

Artificial Intelligence · Computer Science 2024-04-01 Benjamin Kraske , Zakariya Laouar , Zachary Sunberg

Recently, a groundswell of research has identified the use of counterfactual explanations as a potentially significant solution to the Explainable AI (XAI) problem. It is argued that (a) technically, these counterfactual cases can be…

Artificial Intelligence · Computer Science 2020-05-29 Mark T. Keane , Barry Smyth

Counterfactuals and counterfactual reasoning underpin numerous techniques for auditing and understanding artificial intelligence (AI) systems. The traditional paradigm for counterfactual reasoning in this literature is the interventional…

Artificial Intelligence · Computer Science 2024-01-26 Lucius E. J. Bynum , Joshua R. Loftus , Julia Stoyanovich

Counterfactual explanations provide ways of achieving a favorable model outcome with minimum input perturbation. However, counterfactual explanations can also be leveraged to reconstruct the model by strategically training a surrogate model…

Machine Learning · Computer Science 2024-11-13 Pasan Dissanayake , Sanghamitra Dutta

Counterfactual explanations is one of the post-hoc methods used to provide explainability to machine learning models that have been attracting attention in recent years. Most examples in the literature, address the problem of generating…

Machine Learning · Computer Science 2021-05-11 Guillermo Navas-Palencia

Understanding how humans revise their beliefs in light of new information is crucial for developing AI systems which can effectively model, and thus align with, human reasoning. While theoretical belief revision frameworks rely on a set of…

Artificial Intelligence · Computer Science 2025-06-12 Stylianos Loukas Vasileiou , Antonio Rago , Maria Vanina Martinez , William Yeoh

Neural models for response generation produce responses that are semantically plausible but not necessarily factually consistent with facts describing the speaker's persona. These models are trained with fully supervised learning where the…

Computation and Language · Computer Science 2021-02-16 Mohsen Mesgar , Edwin Simpson , Iryna Gurevych

Trust is a central component of the interaction between people and AI, in that 'incorrect' levels of trust may cause misuse, abuse or disuse of the technology. But what, precisely, is the nature of trust in AI? What are the prerequisites…

Artificial Intelligence · Computer Science 2021-01-21 Alon Jacovi , Ana Marasović , Tim Miller , Yoav Goldberg

Counterfactual explanations offer an intuitive and straightforward way to explain black-box models and offer algorithmic recourse to individuals. To address the need for plausible explanations, existing work has primarily relied on…

Machine Learning · Computer Science 2023-12-19 Patrick Altmeyer , Mojtaba Farmanbar , Arie van Deursen , Cynthia C. S. Liem

We explore trust in a relatively new area of data science: Automated Machine Learning (AutoML). In AutoML, AI methods are used to generate and optimize machine learning models by automatically engineering features, selecting models, and…

Machine Learning · Computer Science 2020-01-22 Jaimie Drozdal , Justin Weisz , Dakuo Wang , Gaurav Dass , Bingsheng Yao , Changruo Zhao , Michael Muller , Lin Ju , Hui Su

In reinforcement learning with human feedback (RLHF), reward models can efficiently learn and amplify latent biases within multimodal datasets, which can lead to imperfect policy optimization through flawed reward signals and decreased…

Machine Learning · Computer Science 2025-08-28 Sheryl Mathew , N Harshit
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