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Existing dialogue corpora and models are typically designed under two disjoint motives: while task-oriented systems focus on achieving functional goals (e.g., booking hotels), open-domain chatbots aim at making socially engaging…
In task-oriented dialogues with symbiotic robots, the robot usually takes the initiative in dialogue progression and topic selection. In such robot-driven dialogue, the user's sense of participation in the dialogue is reduced because the…
The intelligent dialogue system, aiming at communicating with humans harmoniously with natural language, is brilliant for promoting the advancement of human-machine interaction in the era of artificial intelligence. With the gradually…
The research community has traditionally shown a keen interest in emotion modeling, with a notable emphasis on the detection aspect. In contrast, the exploration of emotion generation has received less attention.This study delves into an…
The use of natural language interfaces in the field of human-computer interaction is undergoing intense study through dedicated scientific and industrial research. The latest contributions in the field, including deep learning approaches…
Describing images with text is a fundamental problem in vision-language research. Current studies in this domain mostly focus on single image captioning. However, in various real applications (e.g., image editing, difference interpretation,…
Negotiation is a complex social interaction that encapsulates emotional encounters in human decision-making. Virtual agents that can negotiate with humans are useful in pedagogy and conversational AI. To advance the development of such…
Conversational agents often encounter ambiguous user requests, requiring an effective clarification to successfully complete tasks. While recent advancements in real-world applications favor multi-agent architectures to manage complex…
Trust plays a fundamental role in shaping the willingness of users to engage and collaborate with artificial intelligence (AI) systems. Yet, measuring user trust remains challenging due to its complex and dynamic nature. While traditional…
The use of Large Language Models for dialogue systems is rising, presenting a new challenge: how do we assess users' chat experience in these systems? Leveraging Natural Language Processing (NLP)-powered dialog analyzers to create dialog…
Clarification resolution plays an important role in various information retrieval tasks such as interactive question answering and conversational search. In such context, the user often formulates their information needs as short and…
Task-oriented dialogue systems have garnered significant attention due to their conversational ability to accomplish goals, such as booking airline tickets for users. Traditionally, task-oriented dialogue systems are conceptualized as…
Humans are increasingly interacting with machines through language, sometimes in contexts where the user may not know they are talking to a machine (like over the phone or a text chatbot). We aim to understand how system designers and…
We present a novel framework designed to extend model reconciliation approaches, commonly used in human-aware planning, for enhanced human-AI interaction. By adopting a structured argumentation-based dialogue paradigm, our framework enables…
Developing machine learning algorithms to understand person-to-person engagement can result in natural user experiences for communal devices such as Amazon Alexa. Among other cues such as voice activity and gaze, a person's audio-visual…
With the emergence of conversational artificial intelligence (AI) agents, it is important to understand the mechanisms that influence users' experiences of these agents. We study a common tool in the designer's toolkit: conceptual…
In the last decade, conversational search has attracted considerable attention. However, most research has focused on systems that can support a \emph{single} searcher. In this paper, we explore how systems can support \emph{multiple}…
While we do not always use words, communicating what we want to an AI is a conversation -- with ourselves as well as with it, a recurring loop with optional steps depending on the complexity of the situation and our request. Any given…
Research has shown that trust is an essential aspect of human-computer interaction directly determining the degree to which the person is willing to use the system. An automatic prediction of the level of trust that a user has on a certain…
Wizard of OZ (WOZ) is a well-established method for simulating the functionality and user experience of future systems. Using a human wizard to mimic certain operations of a potential system is particularly useful in situations where…