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Intent Detection systems in the real world are exposed to complexities of imbalanced datasets containing varying perception of intent, unintended correlations and domain-specific aberrations. To facilitate benchmarking which can reflect…

Computation and Language · Computer Science 2021-03-25 Gaurav Arora , Chirag Jain , Manas Chaturvedi , Krupal Modi

In task-oriented dialogue systems, spoken language understanding (SLU) is a critical component, which consists of two sub-tasks, intent detection and slot filling. Most existing methods focus on the single-intent SLU, where each utterance…

Computation and Language · Computer Science 2026-02-13 Liz Li , Wei Zhu

In the realm of dialogue systems, user simulation techniques have emerged as a game-changer, redefining the evaluation and enhancement of task-oriented dialogue (TOD) systems. These methods are crucial for replicating real user…

Utterance-level intent detection and token-level slot filling are two key tasks for natural language understanding (NLU) in task-oriented systems. Most existing approaches assume that only a single intent exists in an utterance. However,…

Artificial Intelligence · Computer Science 2021-08-27 Fengyu Cai , Wanhao Zhou , Fei Mi , Boi Faltings

Spoken language understanding (SLU) systems are widely used in handling of customer-care calls.A traditional SLU system consists of an acoustic model (AM) and a language model (LM) that areused to decode the utterance and a natural language…

Computation and Language · Computer Science 2018-10-02 Shahab Jalalvand , Andrej Ljolje , Srinivas Bangalore

Spoken language understanding (SLU) tasks involve mapping from speech audio signals to semantic labels. Given the complexity of such tasks, good performance might be expected to require large labeled datasets, which are difficult to collect…

Computation and Language · Computer Science 2022-07-12 Ankita Pasad , Felix Wu , Suwon Shon , Karen Livescu , Kyu J. Han

This paper introduces a natural language understanding (NLU) framework for argumentative dialogue systems in the information-seeking and opinion building domain. The proposed framework consists of two sub-models, namely intent classifier…

Computation and Language · Computer Science 2022-02-22 Waheed Ahmed Abro , Annalena Aicher , Niklas Rach , Stefan Ultes , Wolfgang Minker , Guilin Qi

Where early work on dialogue in Computational Linguistics put much emphasis on dialogue structure and its relation to the mental states of the dialogue participants (e.g., Allen 1979, Grosz & Sidner 1986), current work mostly reduces…

Computation and Language · Computer Science 2019-08-30 David Schlangen

Whereas conventional spoken language understanding (SLU) systems map speech to text, and then text to intent, end-to-end SLU systems map speech directly to intent through a single trainable model. Achieving high accuracy with these…

Audio and Speech Processing · Electrical Eng. & Systems 2019-07-26 Loren Lugosch , Mirco Ravanelli , Patrick Ignoto , Vikrant Singh Tomar , Yoshua Bengio

Conversational Spoken Language Models (SLMs) are emerging as a promising paradigm for real-time speech interaction. However, their capacity of temporal dynamics, including the ability to manage timing, tempo and simultaneous speaking,…

Audio and Speech Processing · Electrical Eng. & Systems 2026-05-04 Kai-Wei Chang , En-Pei Hu , Chun-Yi Kuan , Wenze Ren , Wei-Chih Chen , Guan-Ting Lin , Yu Tsao , Shao-Hua Sun , Hung-yi Lee , James Glass

User simulators (USs) are commonly used to train task-oriented dialogue systems (DSs) via reinforcement learning. The interactions often take place on semantic level for efficiency, but there is still a gap from semantic actions to natural…

Computation and Language · Computer Science 2022-08-24 Hsien-Chin Lin , Christian Geishauser , Shutong Feng , Nurul Lubis , Carel van Niekerk , Michael Heck , Milica Gašić

A major focus of recent research in spoken language understanding (SLU) has been on the end-to-end approach where a single model can predict intents directly from speech inputs without intermediate transcripts. However, this approach…

Computation and Language · Computer Science 2021-06-15 Sujeong Cha , Wangrui Hou , Hyun Jung , My Phung , Michael Picheny , Hong-Kwang Kuo , Samuel Thomas , Edmilson Morais

Prevailing deep models are single-purpose and overspecialize at individual tasks. However, when being extended to new tasks, they typically forget previously learned skills and learn from scratch. We address this issue by introducing…

Computation and Language · Computer Science 2022-05-10 Fan Zhang , Duyu Tang , Yong Dai , Cong Zhou , Shuangzhi Wu , Shuming Shi

The task-oriented spoken dialogue system (SDS) aims to assist a human user in accomplishing a specific task (e.g., hotel booking). The dialogue management is a core part of SDS. There are two main missions in dialogue management: dialogue…

Computation and Language · Computer Science 2020-09-23 Zhi Chen , Lu Chen , Xiaoyuan Liu , Kai Yu

Natural language understanding (NLU) is the task of semantic decoding of human languages by machines. NLU models rely heavily on large training data to ensure good performance. However, substantial languages and domains have very few data…

Computation and Language · Computer Science 2022-08-22 Zihan Liu

Spoken Language Understanding (SLU) is a key component of goal oriented dialogue systems that would parse user utterances into semantic frame representations. Traditionally SLU does not utilize the dialogue history beyond the previous…

Computation and Language · Computer Science 2017-07-11 Ankur Bapna , Gokhan Tur , Dilek Hakkani-Tur , Larry Heck

Goal-oriented conversational interfaces are designed to accomplish specific tasks and typically have interactions that tend to span multiple turns adhering to a pre-defined structure and a goal. However, conventional neural language models…

Computation and Language · Computer Science 2021-06-08 Ashish Shenoy , Sravan Bodapati , Katrin Kirchhoff

Understanding spoken language is a highly complex problem, which can be decomposed into several simpler tasks. In this paper, we focus on Spoken Language Understanding (SLU), the module of spoken dialog systems responsible for extracting a…

Computation and Language · Computer Science 2017-06-22 Marco Dinarelli , Yoann Dupont , Isabelle Tellier

Spoken language understanding (SLU) is a core task in task-oriented dialogue systems, which aims at understanding the user's current goal through constructing semantic frames. SLU usually consists of two subtasks, including intent detection…

Computation and Language · Computer Science 2024-06-03 Xuxin Cheng , Wanshi Xu , Zhihong Zhu , Hongxiang Li , Yuexian Zou

This paper provides a roadmap that explores the question of how to imbue learning agents with the ability to understand and generate contextually relevant natural language in service of achieving a goal. We hypothesize that two key…

Artificial Intelligence · Computer Science 2021-03-19 Prithviraj Ammanabrolu , Mark O. Riedl