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In task-oriented dialogue systems, spoken language understanding, or SLU, refers to the task of parsing natural language user utterances into semantic frames. Making use of context from prior dialogue history holds the key to more effective…
To train a statistical spoken dialogue system (SDS) it is essential that an accurate method for measuring task success is available. To date training has relied on presenting a task to either simulated or paid users and inferring the…
Task-oriented dialogue systems use four connected modules, namely, Natural Language Understanding (NLU), a Dialogue State Tracking (DST), Dialogue Policy (DP) and Natural Language Generation (NLG). A research challenge is to learn each…
In contrast to classical cognitive science which studied brains in isolation, ecological approaches focused on the role of the body and environment in shaping cognition. Similarly, in this thesis we adopt an ecological approach to grounded…
Goal-oriented dialogue systems typically communicate with a backend (e.g. database, Web API) to complete certain tasks to reach a goal. The intents that a dialogue system can recognize are mostly included to the system by the developer…
Intent Recognition and Slot Identification are crucial components in spoken language understanding (SLU) systems. In this paper, we present a novel approach towards both these tasks in the context of low resourced and unwritten languages.…
End-to-end spoken language understanding (SLU) systems that process human-human or human-computer interactions are often context independent and process each turn of a conversation independently. Spoken conversations on the other hand, are…
Natural Language Understanding (NLU) is an established component within a conversational AI or digital assistant system, and it is responsible for producing semantic understanding of a user request. We propose a scalable and automatic…
Despite the fact that data imbalance is becoming more and more common in real-world Spoken Language Understanding (SLU) applications, it has not been studied extensively in the literature. To the best of our knowledge, this paper presents…
Spoken language understanding (SLU) treats automatic speech recognition (ASR) and natural language understanding (NLU) as a unified task and usually suffers from data scarcity. We exploit an ASR and NLU joint training method based on meta…
Chatbots have become one of the main pathways for the delivery of business automation tools. Multi-agent systems offer a framework for designing chatbots at scale, making it easier to support complex conversations that span across multiple…
Spoken dialog systems are slowly becoming and integral part of the human experience due to their various advantages over textual interfaces. Spoken language understanding (SLU) systems are fundamental building blocks of spoken dialog…
Spoken language understanding (SLU) refers to the process of inferring the semantic information from audio signals. While the neural transformers consistently deliver the best performance among the state-of-the-art neural architectures in…
Interaction between learner and feedback-giver has come into focus recently for post-training of Large Language Models (LLMs), through the use of reward models that judge the appropriateness of a model's response. In this paper, we…
Seamless interaction between AI agents and humans using natural language remains a key goal in AI research. This paper addresses the challenges of developing interactive agents capable of understanding and executing grounded natural…
Natural language understanding (NLU) and natural language generation (NLG) are two fundamental and related tasks in building task-oriented dialogue systems with opposite objectives: NLU tackles the transformation from natural language to…
Natural Language Understanding (NLU) is a branch of Natural Language Processing (NLP) that uses intelligent computer software to understand texts that encode human knowledge. Recent years have witnessed notable progress across various NLU…
This paper proposes a deep neural network model for joint modeling Natural Language Understanding (NLU) and Dialogue Management (DM) in goal-driven dialogue systems. There are three parts in this model. A Long Short-Term Memory (LSTM) at…
Spoken Language Understanding (SLU) plays a crucial role in speech-centric multimedia applications, enabling machines to comprehend spoken language in scenarios such as meetings, interviews, and customer service interactions. SLU…
Spoken language understanding (SLU) acts as a critical component in goal-oriented dialog systems. It typically involves identifying the speakers intent and extracting semantic slots from user utterances, which are known as intent detection…