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Related papers: EmpHi: Generating Empathetic Responses with Human-…

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Empathetic response generation necessitates the integration of emotional and intentional dynamics to foster meaningful interactions. Existing research either neglects the intricate interplay between emotion and intent, leading to suboptimal…

Artificial Intelligence · Computer Science 2025-06-03 Jiahao Yuan , Zixiang Di , Zhiqing Cui , Guisong Yang , Usman Naseem

Evaluating Large Language Models' (LLMs) anthropomorphic capabilities has become increasingly important in contemporary discourse. Utilizing the emotion appraisal theory from psychology, we propose to evaluate the empathy ability of LLMs,…

Computation and Language · Computer Science 2024-10-08 Jen-tse Huang , Man Ho Lam , Eric John Li , Shujie Ren , Wenxuan Wang , Wenxiang Jiao , Zhaopeng Tu , Michael R. Lyu

Previous research has shown that humans are more receptive towards language models that that exhibit empathetic behavior. While empathy is essential for developing helpful dialogue agents, very few large corpora containing empathetic…

Computation and Language · Computer Science 2025-02-26 Run Chen , Jun Shin , Julia Hirschberg

Incorporating empathetic behavior into robots can improve their social effectiveness and interaction quality. In this paper, we present whEE (when and how to express empathy), a framework that enables social robots to detect when empathy is…

Robotics · Computer Science 2025-10-01 Christian Arzate Cruz , Edwin C. Montiel-Vazquez , Chikara Maeda , Randy Gomez

Empathy is fundamental to human interactions, yet it remains unclear whether embodied agents can provide human-like empathetic support. Existing works have studied agents' tasks solving and social interactions abilities, but whether agents…

Computers and Society · Computer Science 2025-03-24 Xinyan Chen , Jiaxin Ge , Hongming Dai , Qiang Zhou , Qiuxuan Feng , Jingtong Hu , Yizhou Wang , Jiaming Liu , Shanghang Zhang

The fields of human-robot interaction (HRI) and embodied conversational agents (ECAs) have long studied how empathy could be implemented in machines. One of the major drivers has been the goal of giving multimodal social and emotional…

Robotics · Computer Science 2026-03-24 Angelica Lim , Ö. Nilay Yalçin

We can usually assume others have goals analogous to our own. This assumption can also, at times, be applied to multi-agent games - e.g. Agent 1's attraction to green pellets is analogous to Agent 2's attraction to red pellets. This…

Artificial Intelligence · Computer Science 2023-06-02 Manisha Senadeera , Thommen Karimpanal George , Sunil Gupta , Stephan Jacobs , Santu Rana

Dialogue systems have been used as conversation partners in English learning, but few have studied whether these systems improve learning outcomes. Student passion and perseverance, or grit, has been associated with language learning…

Computation and Language · Computer Science 2024-10-01 Li Siyan , Teresa Shao , Zhou Yu , Julia Hirschberg

Most chatbot literature that focuses on improving the fluency and coherence of a chatbot, is dedicated to making chatbots more human-like. However, very little work delves into what really separates humans from chatbots -- humans…

Computation and Language · Computer Science 2021-04-26 Hsuan Su , Jiun-Hao Jhan , Fan-yun Sun , Saurav Sahay , Hung-yi Lee

End-to-end Spoken Language Models (SLMs) hold great potential for paralinguistic perception, and numerous studies have aimed to enhance their capabilities, particularly for empathetic dialogue. However, current approaches largely depend on…

Computation and Language · Computer Science 2026-01-27 Yuhang Jia , Pei Liu , Haoqin Sun , Jiaming Zhou , Xuxin Cheng , Cao Liu , Ke Zeng , Xunliang Cai , Yong Qin

Task oriented Dialogue Systems generally employ intent detection systems in order to map user queries to a set of pre-defined intents. However, user queries appearing in natural language can be easily ambiguous and hence such a direct…

Artificial Intelligence · Computer Science 2024-12-09 Kaustubh D. Dhole

Empathy involves understanding other people's situation, perspective, and feelings. In clinical interactions, it helps clinicians establish rapport with a patient and support patient-centered care and decision making. Understanding…

Audio and Speech Processing · Electrical Eng. & Systems 2020-07-03 Zhuohao Chen , James Gibson , Ming-Chang Chiu , Qiaohong Hu , Tara K Knight , Daniella Meeker , James A Tulsky , Kathryn I Pollak , Shrikanth Narayanan

Large Language Model (LLM)-enhanced agents become increasingly prevalent in Human-AI communication, offering vast potential from entertainment to professional domains. However, current multi-modal dialogue systems overlook the acoustic…

Computation and Language · Computer Science 2024-06-19 Haoqiu Yan , Yongxin Zhu , Kai Zheng , Bing Liu , Haoyu Cao , Deqiang Jiang , Linli Xu

The study of multimodal interaction in therapy can yield a comprehensive understanding of therapist and patient behavior that can be used to develop a multimodal virtual agent supporting therapy. This investigation aims to uncover how…

Computation and Language · Computer Science 2024-06-25 Lucie Galland , Catherine Pelachaud , Florian Pecune

Virtual and robotic agents capable of perceiving human empathy have the potential to participate in engaging and meaningful human-machine interactions that support human well-being. Prior research in computational empathy has focused on…

Robotics · Computer Science 2021-08-02 Leena Mathur , Micol Spitale , Hao Xi , Jieyun Li , Maja J Matarić

Empathy is widely used in many disciplines such as philosophy, sociology, psychology, health care. Ability to empathise with software end-users seems to be a vital skill software developers should possess. This is because engineering…

Software Engineering · Computer Science 2023-05-09 Hashini Gunatilake , John Grundy , Ingo Mueller , Rashina Hoda

Human language is colored by a broad range of topics, but existing text analysis tools only focus on a small number of them. We present Empath, a tool that can generate and validate new lexical categories on demand from a small set of seed…

Computation and Language · Computer Science 2016-02-24 Ethan Fast , Binbin Chen , Michael Bernstein

Communication is essential for successful interaction. In human-robot interaction, implicit communication holds the potential to enhance robots' understanding of human needs, emotions, and intentions. This paper introduces a method to…

Robotics · Computer Science 2026-03-10 Haoyang Jiang , Elizabeth A. Croft , Michael G. Burke

While novel social networks and emerging technologies help us transcend the spatial and temporal constraints inherent to in-person communication, the trade-off is a loss of natural expressivity. While empathetic interaction is already…

Human-Computer Interaction · Computer Science 2019-10-08 Sang Won Lee

As artificial intelligence (AI) systems become increasingly embedded in everyday life, the ability of interactive agents to express empathy has become critical for effective human-AI interaction, particularly in emotionally sensitive…

Human-Computer Interaction · Computer Science 2025-12-24 Sung Park , Daeho Yoon , Jungmin Lee
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