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Related papers: EmpHi: Generating Empathetic Responses with Human-…

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In the realm of human-AI dialogue, the facilitation of empathetic responses is important. Validation is one of the key communication techniques in psychology, which entails recognizing, understanding, and acknowledging others' emotional…

Computation and Language · Computer Science 2024-02-21 Zi Haur Pang , Yahui Fu , Divesh Lala , Keiko Ochi , Koji Inoue , Tatsuya Kawahara

Emotion expressions serve as important communicative signals and are crucial cues in intuitive interactions between humans. Hence, it is essential to include these fundamentals in robotic behavior strategies when interacting with humans to…

Robotics · Computer Science 2023-11-08 Thorsten Hempel , Laslo Dinges , Ayoub Al-Hamadi

When someone claims to be empathic, it does not necessarily mean they are perceived as empathic by the person receiving it. Empathy promotes supportive communication, yet the relationship between listeners' trait and state empathy and…

Human-Computer Interaction · Computer Science 2025-09-23 Md Rakibul Hasan , Md Zakir Hossain , Aneesh Krishna , Shafin Rahman , Tom Gedeon

Empathy and emotion prediction are key components in the development of effective and empathetic agents, amongst several other applications. The WASSA shared task on empathy and emotion prediction in interactions presents an opportunity to…

Computation and Language · Computer Science 2024-07-08 Patrícia Pereira , Helena Moniz , Joao Paulo Carvalho

Physical Human-Human Interaction (pHHI) involves the use of multiple sensory modalities. Studies of communication through spoken utterances and gestures are well established, but communication through force signals is not well understood.…

Nowadays, touch remains essential for emotional conveyance and interpersonal communication as more interactions are mediated remotely. While many studies have discussed the effectiveness of using haptics to communicate emotions,…

Since the late 1990s when speech companies began providing their customer-service software in the market, people have gotten used to speaking to machines. As people interact more often with voice and gesture controlled machines, they expect…

Computation and Language · Computer Science 2016-05-16 Pascale Fung , Dario Bertero , Yan Wan , Anik Dey , Ricky Ho Yin Chan , Farhad Bin Siddique , Yang Yang , Chien-Sheng Wu , Ruixi Lin

Challenges, such as a lack of information for emergency decision-making, time pressure, and limited knowledge of experts acting as decision-makers (DMs), can result in the generation of poor or inconsistent indirect information regarding…

Optimization and Control · Mathematics 2025-05-28 Simin Shen , Zaiwu Gong , Bin Zhou , Roman Słowiński

As digital social platforms and mobile technologies are becoming more prevalent and robust, the use of Artificial Intelligence (AI) in facilitating human communication will grow. This, in turn, will pave the way for the development of…

Human-Computer Interaction · Computer Science 2021-10-29 Roxana Girju

Conversational agents (CAs) are revolutionizing human-computer interaction by evolving from text-based chatbots to empathetic digital humans (DHs) capable of rich emotional expressions. This paper explores the integration of neural and…

Human-Computer Interaction · Computer Science 2025-08-11 Nastaran Saffaryazdi , Tamil Selvan Gunasekaran , Kate Laveys , Elizabeth Broadbent , Mark Billinghurst

Consistency is one of the major challenges faced by dialogue agents. A human-like dialogue agent should not only respond naturally, but also maintain a consistent persona. In this paper, we exploit the advantages of natural language…

Artificial Intelligence · Computer Science 2021-03-23 Haoyu Song , Wei-Nan Zhang , Jingwen Hu , Ting Liu

Agents are a special kind of AI-based software in that they interact in complex environments and have increased potential for emergent behaviour. Explaining such emergent behaviour is key to deploying trustworthy AI, but the increasing…

Artificial Intelligence · Computer Science 2024-10-02 Victor Gimenez-Abalos , Sergio Alvarez-Napagao , Adrian Tormos , Ulises Cortés , Javier Vázquez-Salceda

Online peer-to-peer support platforms enable conversations between millions of people who seek and provide mental health support. If successful, web-based mental health conversations could improve access to treatment and reduce the global…

Computation and Language · Computer Science 2021-05-18 Ashish Sharma , Inna W. Lin , Adam S. Miner , David C. Atkins , Tim Althoff

As chatbots are becoming increasingly popular, we often wonder what users perceive as natural and socially accepted manners of interacting with them. Some researchers maintain that humans should avoid engaging in emotional conversations…

Human-Computer Interaction · Computer Science 2020-09-18 Ekaterina Svikhnushina , Pearl Pu

Perception and expression of emotion are key factors to the success of dialogue systems or conversational agents. However, this problem has not been studied in large-scale conversation generation so far. In this paper, we propose Emotional…

Computation and Language · Computer Science 2018-06-04 Hao Zhou , Minlie Huang , Tianyang Zhang , Xiaoyan Zhu , Bing Liu

Building a machine learning driven spoken dialog system for goal-oriented interactions involves careful design of intents and data collection along with development of intent recognition models and dialog policy learning algorithms. The…

Computation and Language · Computer Science 2019-12-24 Saurav Sahay , Shachi H Kumar , Eda Okur , Haroon Syed , Lama Nachman

This paper explores the integration of human-like emotions and ethical considerations into Large Language Models (LLMs). We first model eight fundamental human emotions, presented as opposing pairs, and employ collaborative LLMs to…

Computation and Language · Computer Science 2024-06-26 Edward Y. Chang

Modeling empathy is a complex endeavor that is rooted in interpersonal and experiential dimensions of human interaction, and remains an open problem within AI. Existing empathy datasets fall short in capturing the richness of empathy…

Computation and Language · Computer Science 2024-05-27 Jocelyn Shen , Yubin Kim , Mohit Hulse , Wazeer Zulfikar , Sharifa Alghowinem , Cynthia Breazeal , Hae Won Park

Emotional cues frequently arise and shape group dynamics in interactive settings where multiple humans and artificial agents communicate through shared digital channels. While artificial agents lack intrinsic emotional states, they can…

Human-Computer Interaction · Computer Science 2025-07-17 Fernando Koch , Jessica Nahulan , Jeremy Fox , Martin Keen

Based on the WASSA 2022 Shared Task on Empathy Detection and Emotion Classification, we predict the level of empathic concern and personal distress displayed in essays. For the first stage of this project we implemented a Feed-Forward…

Computation and Language · Computer Science 2024-07-29 Manisha Singh , Divy Sharma , Alonso Ma , Nora Goldfine