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As artificial intelligence (AI) regulations evolve and the regulatory landscape develops and becomes more complex, ensuring compliance with ethical guidelines and legal frameworks remains a challenge for AI developers. This paper introduces…

Information Retrieval · Computer Science 2025-05-20 Adam Kovari , Yasin Ghafourian , Csaba Hegedus , Belal Abu Naim , Kitti Mezei , Pal Varga , Markus Tauber

Databases for OLTP are often the backbone for applications such as hotel room or cinema ticket booking applications. However, developing a conversational agent (i.e., a chatbot-like interface) to allow end-users to interact with an…

Chatbot is a machine with the ability to answer automatically through a conversational interface. A chatbot is considered as one of the most exceptional and promising expressions of human computer interaction. Voice-based chatbots or…

Human-Computer Interaction · Computer Science 2022-08-24 Sagina Athikkal , John Jenq

This paper presents the design and evaluation of a novel multi-level LLM interface for supermarket robots to assist customers. The proposed interface allows customers to convey their needs through both generic and specific queries. While…

Robotics · Computer Science 2026-02-17 Chandran Nandkumar , Luka Peternel

Conversational chatbots are Artificial Intelligence (AI)-powered applications that assist users with various tasks by responding in natural language and are prevalent across different industries. Most of the chatbots that we encounter on…

Human-Computer Interaction · Computer Science 2020-12-17 Sarada Devaram

In the era of digital transformation, customer service is of paramount importance to the success of organizations, and to meet the growing demand for immediate responses and personalized assistance 24 hours a day, chatbots have become a…

Computation and Language · Computer Science 2023-10-18 Valderrama Jonatan , Aguilar-Alonso Igor

Chatbots have become one of the main pathways for the delivery of business automation tools. Multi-agent systems offer a framework for designing chatbots at scale, making it easier to support complex conversations that span across multiple…

Computation and Language · Computer Science 2023-12-20 Burak Aksar , Yara Rizk , Tathagata Chakraborti

This paper introduces WASHtsApp, a WhatsApp-based chatbot designed to educate rural African communities on clean water access, sanitation, and hygiene (WASH) principles. WASHtsApp leverages a Retrieval-Augmented Generation (RAG) approach to…

Computers and Society · Computer Science 2025-02-19 Simon Kloker , Alex Cedric Luyima , Matthew Bazanya

Conversational Assistants (CA) are increasingly supporting human workers in knowledge management. Traditionally, CAs respond in specific ways to predefined user intents and conversation patterns. However, this rigidness does not handle the…

Human-Computer Interaction · Computer Science 2024-07-15 Samuel Kernan Freire , Chaofan Wang , Evangelos Niforatos

As the Large-Language-Model-driven (LLM-driven) Artificial Intelligence (AI) bots became popular, people realized their strong potential in Task-Oriented Dialogue (TOD). However, bots relying wholly on LLMs are unreliable in their…

Artificial Intelligence · Computer Science 2025-06-10 Yankai Zeng , Gopal Gupta

In this paper, we delve into the advancement of domain-specific Large Language Models (LLMs) with a focus on their application in software development. We introduce DevAssistLlama, a model developed through instruction tuning, to assist…

Software Engineering · Computer Science 2024-03-19 Somnath Banerjee , Avik Dutta , Sayan Layek , Amruit Sahoo , Sam Conrad Joyce , Rima Hazra

Companies support their customers using live chats and chatbots to gain their loyalty. AFAS is a Dutch company aiming to leverage the opportunity large language models (LLMs) offer to answer customer queries with minimal to no input from…

Computation and Language · Computer Science 2025-11-18 Herman Lassche , Michiel Overeem , Ayushi Rastogi

Modern crop advisory systems exhibit a critical limitation termed \textit{economic blindness}. These systems primarily optimize for biological yield, often overlooking market price, which can lead farmers toward agronomically sound yet…

Machine Learning · Computer Science 2026-05-04 Debasis Dwibedy , Avyay Nishtala , Pranathi Mukku , D Snehaja

Patients must possess the knowledge necessary to actively participate in their care. We present NoteAid-Chatbot, a conversational AI that promotes patient understanding via a novel 'learning as conversation' framework, built on a…

Artificial Intelligence · Computer Science 2025-10-28 Won Seok Jang , Hieu Tran , Manav Mistry , SaiKiran Gandluri , Yifan Zhang , Sharmin Sultana , Sunjae Kown , Yuan Zhang , Zonghai Yao , Hong Yu

Nowadays Digital Personal Assistants (DPA) become more and more popular. DPAs help to increase quality of life especially for elderly or disabled people. In this paper we develop an open source DPA and smart home system as a 3-rd party…

Human-Computer Interaction · Computer Science 2018-02-20 Denis Usachev , Azat Khusnutdinov , Manuel Mazzara , Adil Khan , Ivan Panchenko

The Poultry industry plays a vital role in global food security, yet small- and medium-scale farmers frequently lack timely access to expert-level support for disease diagnosis, nutrition planning, and management decisions. With rising…

Human-Computer Interaction · Computer Science 2025-12-11 Kapalik Khanal , Biswash Khatiwada , Stephen Afrifa , Ranjan Sapkota , Sanjay Shah , Frank Bai , Ramesh Bahadur Bist

The integration of artificial intelligence into agricultural practices, specifically through Consultation on Intelligent Agricultural Machinery Management (CIAMM), has the potential to revolutionize efficiency and sustainability in farming.…

Computation and Language · Computer Science 2024-07-31 Emily Johnson , Noah Wilson

University students often spend a considerable amount of time seeking answers to common questions from administrators or teachers. This can become tedious for both parties, leading to a need for a solution. In response, this paper proposes…

Computers and Society · Computer Science 2026-04-20 Goitom Ybrah Hailu , Hadush Hailu , Shishay Welay

Conversational practice, while crucial for all language learners, can be challenging to get enough of and very expensive. Chatbots are computer programs developed to engage in conversations with humans. They are designed as software avatars…

Human-Computer Interaction · Computer Science 2020-11-17 Jasna Petrovic , Mladjan Jovanovic

Systems powered by artificial intelligence are being developed to be more user-friendly by communicating with users in a progressively human-like conversational way. Chatbots, also known as dialogue systems, interactive conversational…

Human-Computer Interaction · Computer Science 2020-01-03 Kennedy Ralston , Yuhao Chen , Haruna Isah , Farhana Zulkernine
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