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Healthcare systems around the world are grappling with issues like inefficient diagnostics, rising costs, and limited access to specialists. These problems often lead to delays in treatment and poor health outcomes. Most current AI and deep…

Artificial Intelligence · Computer Science 2025-12-22 Maliha Tabassum , M Shamim Kaiser

The applicability of common sentiment analysis models to open domain human robot interaction is investigated within this paper. The models are used on a dataset specific to user interaction with the Alana system (a Alexa prize system) in…

Artificial Intelligence · Computer Science 2021-07-19 Mohamad Alissa , Issa Haddad , Jonathan Meyer , Jade Obeid , Nicolas Wiecek , Sukrit Wongariyakavee

We develop a chatbot using Deep Bidirectional Transformer models (BERT) to handle client questions in financial investment customer service. The bot can recognize 381 intents, and decides when to say "I don't know" and escalates…

Computation and Language · Computer Science 2020-03-12 Shi Yu , Yuxin Chen , Hussain Zaidi

The rapid advancement of Artificial Intelligence has resulted in the advent of Large Language Models (LLMs) with the capacity to produce text that closely resembles human communication. These models have been seamlessly integrated into…

Machine Learning · Computer Science 2025-02-04 Zenon Lamprou , Yashar Moshfeghi

Student commitment towards a learning recommendation is not separable from their understanding of the reasons it was recommended to them; and their ability to modify it based on that understanding. Among explainability approaches, chatbots…

Artificial Intelligence · Computer Science 2024-01-25 Hasan Abu-Rasheed , Mohamad Hussam Abdulsalam , Christian Weber , Madjid Fathi

Intelligent Conversational Agent development using Artificial Intelligence or Machine Learning technique is an interesting problem in the field of Natural Language Processing. With the rise of deep learning, these models were quickly…

Computation and Language · Computer Science 2020-06-05 Abonia Sojasingarayar

As AI Agents based on Large Language Models (LLMs) have shown potential in practical applications across various fields, how to quickly deploy an AI agent and how to conveniently expand the application scenario of AI agents has become a…

Artificial Intelligence · Computer Science 2024-03-25 Peng Xu , Haoran Wang , Chuang Wang , Xu Liu

Intelligent Process Automation (IPA) is an emerging technology with a primary goal to assist the knowledge worker by taking care of repetitive, routine and low-cognitive tasks. Conversational agents that can interact with users in a natural…

Computation and Language · Computer Science 2020-05-22 Alena Moiseeva , Dietrich Trautmann , Michael Heimann , Hinrich Schütze

Tool learning with foundation models aims to endow AI systems with the ability to invoke external resources -- such as APIs, computational utilities, and specialized models -- to solve complex tasks beyond the reach of standalone language…

Computer Vision and Pattern Recognition · Computer Science 2026-04-17 Gabriele Mattioli , Evelyn Turri , Sara Sarto , Lorenzo Baraldi , Marcella Cornia , Lorenzo Baraldi , Rita Cucchiara

Software engineering (SE) chatbots are increasingly gaining attention for their role in enhancing development processes. At the core of chatbots are Natural Language Understanding platforms (NLUs), which enable them to comprehend user…

Software Engineering · Computer Science 2025-07-21 Ebube Alor , Ahmad Abdellatif , SayedHassan Khatoonabadi , Emad Shihab

Driven by ongoing improvements in machine learning, chatbots have increasingly grown from experimental interface prototypes to reliable and robust tools for process automation. Building on these advances, companies have identified various…

Human-Computer Interaction · Computer Science 2023-02-02 Alessandro Casadei , Stephan Schlögl , Markus Bergmann

Chatbots are conversational software applications designed to interact dialectically with users for a plethora of different purposes. Surprisingly, these colloquial agents have only recently been coupled with computational models of…

Artificial Intelligence · Computer Science 2024-08-07 Federico Castagna , Nadin Kokciyan , Isabel Sassoon , Simon Parsons , Elizabeth Sklar

Artificial Intelligence (AI) promises new opportunities across many domains, including agriculture. However, the adoption of AI systems in this sector faces several challenges. System complexity can impede trust, as farmers' livelihoods…

Computers and Society · Computer Science 2025-09-23 Mengisti Berihu Girmay , Jakob Droste , Hannah Deters , Joerg Doerr

Religious teachings can sometimes be complex and challenging to grasp, but chatbots can serve as effective assistants in this domain. Large Language Model (LLM) based chatbots, powered by Natural Language Processing (NLP), can connect…

Computation and Language · Computer Science 2025-12-10 Ahmet Yusuf Alan , Enis Karaarslan , Omer Aydin

This paper introduces Med-Bot, an AI-powered chatbot designed to provide users with accurate and reliable medical information. Utilizing advanced libraries and frameworks such as PyTorch, Chromadb, Langchain and Autogptq, Med-Bot is built…

Artificial Intelligence · Computer Science 2024-11-15 Ahan Bhatt , Nandan Vaghela

This paper presents TAMUSA-Chat, a research-oriented framework for building domain-adapted large language model conversational systems. The work addresses critical challenges in adapting general-purpose foundation models to institutional…

Computation and Language · Computer Science 2026-03-12 Izzat Alsmadi , Anas Alsobeh

Digital assistants have become ubiquitous in e-commerce applications, following the recent advancements in Information Retrieval (IR), Natural Language Processing (NLP) and Generative Artificial Intelligence (AI). However, customers are…

Computation and Language · Computer Science 2024-05-06 Nikhita Vedula , Oleg Rokhlenko , Shervin Malmasi

Conventional Voice Assistants (VAs) rely on traditional language models to discern user intent and respond to their queries, leading to interactions that often lack a broader contextual understanding, an area in which Large Language Models…

Human-Computer Interaction · Computer Science 2024-12-02 Amama Mahmood , Junxiang Wang , Bingsheng Yao , Dakuo Wang , Chien-Ming Huang

We present Kissan-Dost, a multilingual, sensor-grounded conversational system that turns live on-farm measurements and weather into plain-language guidance delivered over WhatsApp text or voice. The system couples commodity soil and climate…

Human-Computer Interaction · Computer Science 2026-02-10 Muhammad Saad Ali , Daanish U. Khan , Laiba Intizar Ahmad , Umer Irfan , Maryam Mustafa , Naveed Anwar Bhatti , Muhammad Hamad Alizai

We report technical learnings from five AI-based agricultural advisory MVPs deployed in Kenya and Bihar, India, under the AIEP Initiative. A 800-farmer study found high user satisfaction (NPS ~60). All solutions implement a modular two-part…

Human-Computer Interaction · Computer Science 2026-01-21 Stewart Collis , Florence Kinyua , Vikram Kumar , Howard Lakougna , Christian Merz , Kirti Pandey , Christian Resch