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Developing domain-specific conversational agents (CAs) has been challenged by the need for extensive domain-focused data. Recent advancements in Large Language Models (LLMs) make them a viable option as a knowledge backbone. LLMs behaviour…

Human-Computer Interaction · Computer Science 2025-02-05 Shu Zhong , Elia Gatti , James Hardwick , Miriam Ribul , Youngjun Cho , Marianna Obrist

Conversation interfaces (CIs), or chatbots, are a popular form of intelligent agents that engage humans in task-oriented or informal conversation. In this position paper and demonstration, we argue that chatbots working in dynamic…

Artificial Intelligence · Computer Science 2018-03-28 Biplav Srivastava

As distance learning becomes increasingly important and artificial intelligence tools continue to advance, automated systems for individual learning have attracted significant attention. However, the scarcity of open-source online tools…

The use of chatbots has spread, generating great interest in the industry for the possibility of automating tasks within the execution of their processes. The implementation of chatbots, however simple, is a complex endeavor that involves…

Software Engineering · Computer Science 2021-09-03 Bedilia Estrada-Torres , Adela del-Río-Ortega , Manuel Resinas

Generative artificial intelligence (AI) offers potential for democratizing scientific knowledge and converting this to clear, actionable information, yet its application in agri-food science remains unexplored. Here, we verify the…

Artificial Intelligence · Computer Science 2025-12-15 Kris A. G. Wyckhuys

Access to reliable agricultural advisory remains limited in many developing regions due to a persistent language barrier: authoritative agricultural manuals are predominantly written in English, while farmers primarily communicate in…

Computation and Language · Computer Science 2026-01-06 Md. Asif Hossain , Nabil Subhan , Mantasha Rahman Mahi , Jannatul Ferdous Nabila

Chatbots and AI assistants have claimed their importance in today life. The main reason behind adopting this technology is to connect with the user, understand their requirements, and fulfill them. This has been achieved but at the cost of…

Computation and Language · Computer Science 2021-02-23 Muhammad Hamzah Mushtaq

The insurance industry is undergoing a paradigm shift through the adoption of artificial intelligence (AI) technologies, particularly in the realm of intelligent conversational agents. Chatbots have evolved into sophisticated AI-driven…

Computation and Language · Computer Science 2026-01-27 Adam Bradley , John Hastings , Khandaker Mamun Ahmed

Software development plays a crucial role in driving innovation and efficiency across modern societies. To meet the demands of this dynamic field, there is a growing need for an effective software development assistant. However, existing…

Software Engineering · Computer Science 2023-08-28 Ensheng Shi , Fengji Zhang , Yanlin Wang , Bei Chen , Lun Du , Hongyu Zhang , Shi Han , Dongmei Zhang , Hongbin Sun

In recent years, there has been significant effort to align large language models with human preferences. This work focuses on developing a chatbot specialized in the real estate domain, with an emphasis on incorporating compliant behavior…

Computation and Language · Computer Science 2024-10-16 Navid Madani , Anusha Bagalkotkar , Supriya Anand , Gabriel Arnson , Rohini Srihari , Kenneth Joseph

As spoken dialogue systems and chatbots are gaining more widespread adoption, commercial and open-sourced services for natural language understanding are emerging. In this paper, we explain how we altered the open-source RASA natural…

Computation and Language · Computer Science 2019-07-12 Andrew Rafla , Casey Kennington

Social service programs like the Supplemental Nutrition Assistance Program (SNAP, or food stamps) have eligibility rules that can be challenging to understand. For nonprofit caseworkers who often support clients in navigating a dozen or…

Human-Computer Interaction · Computer Science 2026-03-13 Jennah Gosciak , Eric Giannella , Zhaowen Guo , Michael Chen , Allison Koenecke

With the advent of Large Language Models (LLM), conversational assistants have become prevalent for domain use cases. LLMs acquire the ability to contextual question answering through training, and Retrieval Augmented Generation (RAG)…

Computation and Language · Computer Science 2024-01-17 Mandar Kulkarni , Praveen Tangarajan , Kyung Kim , Anusua Trivedi

Farms produce hundreds of thousands of data points on the ground daily. Farming technique which combines farming practices with the insights uncovered in these data points using AI technology is called precision farming. Precision farming…

Signal Processing · Electrical Eng. & Systems 2023-03-13 Peeyush Kumar , Andrew Nelson , Zerina Kapetanovic , Ranveer Chandra

This pilot study presents the development of the InfoTech Assistant, a domain-specific, multimodal chatbot engineered to address queries in bridge evaluation and infrastructure technology. By integrating web data scraping, large language…

Computation and Language · Computer Science 2025-07-10 Sai Surya Gadiraju , Duoduo Liao , Akhila Kudupudi , Santosh Kasula , Charitha Chalasani

Agricultural decision-making involves complex, context-specific reasoning, where choices about crops, practices, and interventions depend heavily on geographic, climatic, and economic conditions. Traditional large language models (LLMs)…

Enabling farmers to access accurate agriculture-related information in their native languages in a timely manner is crucial for the success of the agriculture field. Publicly available general-purpose Large Language Models (LLMs) typically…

Despite recent advances in natural language understanding and generation, and decades of research on the development of conversational bots, building automated agents that can carry on rich open-ended conversations with humans "in the wild"…

This work presents Retail-GPT, an open-source RAG-based chatbot designed to enhance user engagement in retail e-commerce by guiding users through product recommendations and assisting with cart operations. The system is cross-platform and…

Information Retrieval · Computer Science 2024-08-20 Bruno Amaral Teixeira de Freitas , Roberto de Alencar Lotufo

Task-based chatbots are software, typically embedded in real-world applications, that assist users in completing tasks through a conversational interface. As chatbots are gaining popularity, effectively assessing their quality has become…

Software Engineering · Computer Science 2026-02-16 Diego Clerissi , Elena Masserini , Daniela Micucci , Leonardo Mariani