Related papers: COCTEAU: an Empathy-Based Tool for Decision-Making
Community engagement processes form a critical foundation of democratic governance, yet frequently struggle with resource constraints, sensemaking challenges, and barriers to inclusive participation. These processes rely on constructive…
Public participation has become increasingly important in collaborative urban design; yet, existing processes often face challenges in achieving efficient and scalable citizen engagement. To address this gap, this study explores how large…
Empathy is a complex cognitive ability based on the reasoning of others' affective states. In order to better understand others and express stronger empathy in dialogues, we argue that two issues must be tackled at the same time: (i)…
The legitimacy of bottom-up democratic processes for the distribution of public funds by policy-makers is challenging and complex. Participatory budgeting is such a process, where voting outcomes may not always be fair or inclusive.…
Prevailing top-down systems in politics and economics struggle to keep pace with the pressing challenges of the 21st century, such as climate change, social inequality and conflict. Bottom-up democratisation and participatory approaches in…
In the early stages of the design process, designers explore opportunities by discovering unmet needs and developing innovative concepts as potential solutions. From a human-centered design perspective, designers must develop empathy with…
The novel research area of computational empathy is in its infancy and moving towards developing methods and standards. One major problem is the lack of agreement on the evaluation of empathy in artificial interactive systems. Even though…
Public deliberation, as in open discussion of issues of public concern, often suffers from scattered and shallow discourse, poor sensemaking, and a disconnect from actionable policy outcomes. This paper introduces BCause, a discussion…
While novel social networks and emerging technologies help us transcend the spatial and temporal constraints inherent to in-person communication, the trade-off is a loss of natural expressivity. While empathetic interaction is already…
In this paper we show the results of our studies carried out in the framework of the European Project SciCafe2.0 in the area of Participatory Engagement models. We present a methodological approach built on participative engagements models…
As data visualization gains popularity and projects become more interdisciplinary, there is a growing need for methods that foster creative collaboration and inform diverse audiences about data visualisation. In this paper, we introduce…
Artificial agents capable of understanding and aligning with others' intentions are essential for safe and socially robust artificial intelligence. We introduce a computational framework for empathy in active inference agents, grounded in…
A fast-paced policy context is characteristic of energy and climate research, which strives to develop solutions to wicked problems such as climate change. Funding agencies in the European Union recognize the importance of linking research…
Dementia care requires healthcare professionals to balance a patient's medical needs with a deep understanding of their personal needs, preferences, and emotional cues. However, current digital tools prioritise quantitative metrics over…
Expressing empathy is important in everyday conversations, and exploring how empathy arises is crucial in automatic response generation. Most previous approaches consider only a single factor that affects empathy. However, in practice,…
Collaborative decision-making is an essential capability for multi-robot systems, such as connected vehicles, to collaboratively control autonomous vehicles in accident-prone scenarios. Under limited communication bandwidth, capturing…
Parenting brings emotional and physical challenges, from balancing work, childcare, and finances to coping with exhaustion and limited personal time. Yet, one in three parents never seek support. AI systems potentially offer stigma-free,…
Community and organizational policies are typically designed in a top-down, centralized fashion, with limited input from impacted stakeholders. This can result in policies that are misaligned with community needs or perceived as…
Empathy, as defined in behavioral sciences, expresses the ability of human beings to recognize, understand and react to emotions, attitudes and beliefs of others. The lack of an operational definition of empathy makes it difficult to…
Previous research on empathetic dialogue systems has mostly focused on generating responses given certain emotions. However, being empathetic not only requires the ability of generating emotional responses, but more importantly, requires…