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Related papers: COCTEAU: an Empathy-Based Tool for Decision-Making

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The paper asserts that emulating empathy in human-robot interaction is a key component to achieve satisfying social, trustworthy, and ethical robot interaction with older people. Following comments from older adult study participants, the…

Human-Computer Interaction · Computer Science 2025-10-03 Isabel Pedersen , Andrea Slane

Robotics and automation have the potential to significantly improve quality of life for people with assistive needs and their carers. Adoption of such technologies at this point in time is far from widespread. This paper presents a novel…

Robotics · Computer Science 2021-08-03 Alexandre Colle , Ronnie Smith , Scott Macleod , Mauro Dragone

The introduction of the AI Act in the European Union presents the AI research and practice community with a set of new challenges related to compliance. While it is certain that AI practitioners will require additional guidance and tools to…

Computers and Society · Computer Science 2025-05-26 Tomasz Hollanek , Yulu Pi , Cosimo Fiorini , Virginia Vignali , Dorian Peters , Eleanor Drage

Empathy indicates an individual's ability to understand others. Over the past few years, empathy has drawn attention from various disciplines, including but not limited to Affective Computing, Cognitive Science, and Psychology. Detecting…

Human-Computer Interaction · Computer Science 2025-08-12 Md Rakibul Hasan , Md Zakir Hossain , Shreya Ghosh , Aneesh Krishna , Tom Gedeon

The first objective of this paper are to introduce a strong theoretical concept as a proposed model that visualizes the process of realizing empathy, based on the ample analysis of the collected work in the survey. Secondly, the intended…

Computers and Society · Computer Science 2020-09-04 Marialejandra Garcia Corretjer , David Miralles , Raquel Ros

Developing artificial intelligence (AI) tools for healthcare is a collaborative effort, bringing data scientists, clinicians, patients and other disciplines together. In this paper, we explore the collaborative data practices of research…

Human-Computer Interaction · Computer Science 2024-01-17 Rafael Henkin , Elizabeth Remfry , Duncan J. Reynolds , Megan Clinch , Michael R. Barnes

How should computer science and social science collaborate to build a common model? How should they proceed to gather data that is really useful to the modelling? How can they design a survey that is tailored to the target model? This paper…

Computers and Society · Computer Science 2020-11-30 Elise Beck , Julie Dugdale , Carole Adam , Christelle Gaïdatzis , Julius Bañgate

Social interactions promote well-being, yet barriers like geographic distance, time limitations, and mental health conditions can limit face-to-face interactions. Emotionally responsive AI systems, such as chatbots, offer new opportunities…

Human-Computer Interaction · Computer Science 2025-10-28 Mahnaz Roshanaei , Rezvaneh Rezapour , Magy Seif El-Nasr

Software engineering (SE) requires developers to collaborate with stakeholders, and understanding their emotions and perspectives is often vital. Empathy is a concept characterising a person's ability to understand and share the feelings of…

Software Engineering · Computer Science 2024-01-18 Hashini Gunatilake , John Grundy , Rashina Hoda , Ingo Mueller

This paper explores the growing presence of emotionally responsive artificial intelligence through a critical and interdisciplinary lens. Bringing together the voices of early-career researchers from multiple fields, it explores how AI…

In higher education, gamification offers the prospect of providing a pivotal shift from traditional asynchronous forms of engagement, to developing methods to foster greater levels of synchronous interactivity and partnership between and…

General Economics · Economics 2021-04-20 Nicholas Dacre , Vasilis Gkogkidis , Peter Jenkins

One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a…

Computation and Language · Computer Science 2019-08-30 Hannah Rashkin , Eric Michael Smith , Margaret Li , Y-Lan Boureau

A good empathetic dialogue system should first track and understand a user's emotion and then reply with an appropriate emotion. However, current approaches to this task either focus on improving the understanding of users' emotion or on…

Computation and Language · Computer Science 2022-08-04 Yuhan Liu , Jun Gao , Jiachen Du , Lanjun Zhou , Ruifeng Xu

The traditional user-centered design process can hardly keep up with the ever faster technical development and increasingly diverse user preferences. As a solution, we propose to augment the tried-and-tested approach of conducting user…

Human-Computer Interaction · Computer Science 2023-02-23 Florian Fischer , Arthur Fleig , Markus Klar , Viktorija Paneva , Jörg Müller

Coimagination method is a novel approach to support interactive communication for activating three (3) cognitive functions: episodic memory, division of attention, and planning. These cognitive functions are known to decline at an early…

Human-Computer Interaction · Computer Science 2020-06-18 John Noel Victorino , Naoto Fukunaga , Tomohiro Shibata

In recent years, latent variable models, such as the Conditional Variational Auto Encoder (CVAE), have been applied to both personalized and empathetic dialogue generation. Prior work have largely focused on generating diverse dialogue…

Computation and Language · Computer Science 2022-02-15 Jing Yang Lee , Kong Aik Lee , Woon Seng Gan

Empathy is widely recognized as a vital attribute for effective collaboration and communication in the workplace, yet developing empathic skills and fostering it among colleagues remains a challenge. This study explores the potential of a…

Human-Computer Interaction · Computer Science 2025-06-25 Russell Beale , Eugenia Sergueeva

Empathy is a crucial factor in open-domain conversations, which naturally shows one's caring and understanding to others. Though several methods have been proposed to generate empathetic responses, existing works often lead to monotonous…

Computation and Language · Computer Science 2023-07-11 Guanqun Bi , Lei Shen , Yanan Cao , Meng Chen , Yuqiang Xie , Zheng Lin , Xiaodong He

The co creativity community is making significant progress in developing more sophisticated and tailored systems to support and enhance human creativity. Design considerations from prior work can serve as a valuable and efficient foundation…

Human-Computer Interaction · Computer Science 2025-06-30 Saloni Singh , Koen Hindriks , Dirk Heylen , Kim Baraka

Social chatbots have gained immense popularity, and their appeal lies not just in their capacity to respond to the diverse requests from users, but also in the ability to develop an emotional connection with users. To further develop and…

Computation and Language · Computer Science 2022-06-01 Avinash Madasu , Mauajama Firdaus , Asif Eqbal