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It is often argued that one goal of explaining automated decision systems (ADS) is to facilitate positive perceptions (e.g., fairness or trustworthiness) of users towards such systems. This viewpoint, however, makes the implicit assumption…
Artificial intelligence (AI) provides considerable opportunities to assist human work. However, one crucial challenge of human-AI collaboration is that many AI algorithms operate in a black-box manner where the way how the AI makes…
AI companion chatbots are increasingly used for emotional support, with prior work in the domain predominantly documenting their mixed psychosocial impacts, including both increased emotional expression and heightened loneliness. However,…
Digital Assistants (DAs) can support workers in the workplace and beyond. However, target user needs are not fully understood, and the functions that workers would ideally want a DA to support require further study. A richer understanding…
The rapid advancement of Large Language Models (LLMs), reasoning models, and agentic AI approaches coincides with a growing global mental health crisis, where increasing demand has not translated into adequate access to professional…
The study of cooperation within social dilemmas has long been a fundamental topic across various disciplines, including computer science and social science. Recent advancements in Artificial Intelligence (AI) have significantly reshaped…
In settings where users both need high accuracy and are time-pressured, such as doctors working in emergency rooms, we want to provide AI assistance that both increases decision accuracy and reduces decision-making time. Current literature…
This paper explores the growing presence of emotionally responsive artificial intelligence through a critical and interdisciplinary lens. Bringing together the voices of early-career researchers from multiple fields, it explores how AI…
Prior work has mapped which workplace tasks are exposed to AI, but less is known about whether workers perceive these tasks as meaningful or as busywork. We examined: (1) which dimensions of meaningful work do workers associate with tasks…
Artificial intelligence is already ubiquitous, and is increasingly being used to autonomously make ever more consequential decisions. However, there has been relatively little research into the existing and possible consequences for…
Background: The increasing adoption of AI assistants in programming has led to numerous studies exploring their benefits. While developers consistently report significant productivity gains from these tools, empirical measurements often…
Trust in robots has been gathering attention from multiple directions, as it has special relevance in the theoretical descriptions of human-robot interactions. It is essential for reaching high acceptance and usage rates of robotic…
Information systems (IS) are frequently designed to leverage the negative effect of anchoring bias to influence individuals' decision-making (e.g., by manipulating purchase decisions). Recent advances in Artificial Intelligence (AI) and the…
The concepts of ``human-centered AI'' and ``value-based decision'' have gained significant attention in both research and industry. However, many critical aspects remain underexplored and require further investigation. In particular, there…
Sense of agency is one factor that influences people's preferences for robot assistance and a phenomenon from cognitive science that represents the experience of control over one's environment. However, in assistive robotics literature, we…
Joint human-AI inference holds immense potential to improve outcomes in human-supervised robot missions. Current day missions are generally in the AI-assisted setting, where the human operator makes the final inference based on the AI…
Decision-making is increasingly supported by machine recommendations. In healthcare, for example, a clinical decision support system is used by the physician to find a treatment option for a patient. In doing so, people can rely too much on…
While recent advances in AI-based automated decision-making have shown many benefits for businesses and society, they also come at a cost. It has for long been known that a high level of automation of decisions can lead to various…
In the current era, people and society have grown increasingly reliant on artificial intelligence (AI) technologies. AI has the potential to drive us towards a future in which all of humanity flourishes. It also comes with substantial risks…
In social service, administrative burdens and decision-making challenges often hinder practitioners from performing effective casework. Generative AI (GenAI) offers significant potential to streamline these tasks, yet exacerbates concerns…