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As Artificial Intelligence (AI) technology gets more intertwined with every system, people are using AI to make decisions on their everyday activities. In simple contexts, such as Netflix recommendations, or in more complex context like in…

Human-Computer Interaction · Computer Science 2020-03-04 Juliana Jansen Ferreira , Mateus de Souza Monteiro

The rise of AI conversational agents has broadened opportunities to enhance human capabilities across various domains. As these agents become more prevalent, it is crucial to investigate the impact of different affective abilities on their…

Human-Computer Interaction · Computer Science 2023-10-20 Javier Hernandez , Jina Suh , Judith Amores , Kael Rowan , Gonzalo Ramos , Mary Czerwinski

Artificial Intelligence (AI) is becoming ubiquitous in domains such as medicine and natural science research. However, when AI systems are implemented in practice, domain experts often refuse them. Low acceptance hinders effective human-AI…

Human-Computer Interaction · Computer Science 2024-03-26 Auste Simkute , Ewa Luger , Michael Evans , Rhianne Jones

Explanation is necessary for humans to understand and accept decisions made by an AI system when the system's goal is known. It is even more important when the AI system makes decisions in multi-agent environments where the human does not…

Artificial intelligence (AI) technology has been increasingly used in the implementation of advanced Clinical Decision Support Systems (CDSS). Research demonstrated the potential usefulness of AI-powered CDSS (AI-CDSS) in clinical decision…

Human-Computer Interaction · Computer Science 2021-01-14 Dakuo Wang , Liuping Wang , Zhan Zhang , Ding Wang , Haiyi Zhu , Yvonne Gao , Xiangmin Fan , Feng Tian

Generative artificial intelligence (AI) is poised to reshape the way individuals communicate and interact. While this form of AI has the potential to efficiently make numerous human decisions, there is limited understanding of how…

General Economics · Economics 2024-01-24 Fabian Dvorak , Regina Stumpf , Sebastian Fehrler , Urs Fischbacher

In AI-assisted decision-making, effective hybrid (human-AI) teamwork is not solely dependent on AI performance alone, but also on its impact on human decision-making. While prior work studies the effects of model accuracy on humans, we…

Human-Computer Interaction · Computer Science 2022-02-25 Andi Peng , Besmira Nushi , Emre Kiciman , Kori Inkpen , Ece Kamar

"Human-aware" has become a popular keyword used to describe a particular class of AI systems that are designed to work and interact with humans. While there exists a surprising level of consistency among the works that use the label…

Robotics · Computer Science 2024-07-16 Silvia Tulli , Stylianos Loukas Vasileiou , Sarath Sreedharan

The increased use of algorithmic predictions in sensitive domains has been accompanied by both enthusiasm and concern. To understand the opportunities and risks of these technologies, it is key to study how experts alter their decisions…

Computers and Society · Computer Science 2020-02-21 Maria De-Arteaga , Riccardo Fogliato , Alexandra Chouldechova

The adoption of human oversight measures makes it possible to regulate, to varying degrees and in different ways, the decision-making process of Artificial Intelligence (AI) systems, for example by placing a human being in charge of…

Computers and Society · Computer Science 2024-07-26 Marion Ho-Dac , Baptiste Martinez

While AI is often introduced into organizations to drive innovation and efficiency, many adoption efforts fail as workers resist and struggle to integrate these systems. These failures point to a deeper issue: workers, the very people…

Artificial Intelligence · Computer Science 2026-05-06 Christine P. Lee , Min Kyung Lee , Bilge Mutlu

As AI usage becomes more prevalent in social contexts, understanding agent-user interaction is critical to designing systems that improve both individual and group outcomes. We present an online behavioral experiment (N = 243) in which…

Computer Science and Game Theory · Computer Science 2026-02-16 Kehang Zhu , Nithum Thain , Vivian Tsai , James Wexler , Crystal Qian

Artificial Intelligence (AI) has paved the way for revolutionary decision-making processes, which if harnessed appropriately, can contribute to advancements in various sectors, from healthcare to economics. However, its black box nature…

Artificial Intelligence is being employed by humans to collaboratively solve complicated tasks for search and rescue, manufacturing, etc. Efficient teamwork can be achieved by understanding user preferences and recommending different…

Information Retrieval · Computer Science 2023-01-20 Lakshita Dodeja , Pradyumna Tambwekar , Erin Hedlund-Botti , Matthew Gombolay

With the widespread and pervasive use of Artificial Intelligence (AI) for automated decision-making systems, AI bias is becoming more apparent and problematic. One of its negative consequences is discrimination: the unfair, or unequal…

Computers and Society · Computer Science 2021-06-07 Xavier Ferrer , Tom van Nuenen , Jose M. Such , Mark Coté , Natalia Criado

Scientists and philosophers have debated whether humans can trust advanced artificial intelligence (AI) agents to respect humanity's best interests. Yet what about the reverse? Will advanced AI agents trust humans? Gauging an AI agent's…

Artificial Intelligence · Computer Science 2022-12-29 Tim Johnson , Nick Obradovich

Public sector agencies are rapidly deploying AI systems to augment or automate critical decisions in real-world contexts like child welfare, criminal justice, and public health. A growing body of work documents how these AI systems often…

Human-Computer Interaction · Computer Science 2024-03-06 Anna Kawakami , Amanda Coston , Haiyi Zhu , Hoda Heidari , Kenneth Holstein

Older adults are increasingly turning to conversational AI for emotional expression. While prior research has examined general attitudes toward AI companionship, little is known about the specific moments when and why older adults choose AI…

Human-Computer Interaction · Computer Science 2026-03-03 Mengqi Shi , Tianqi Song , Zicheng Zhu , Yi-Chieh Lee

Design optimizations in human-AI collaboration often focus on cognitive aspects like attention and task load. Drawing on work design literature, we propose that effective human-AI collaboration requires broader consideration of human needs…

Human-Computer Interaction · Computer Science 2024-10-11 Cedric Faas , Richard Bergs , Sarah Sterz , Markus Langer , Anna Maria Feit

From school admissions to hiring and investment decisions, the first step behind many high-stakes decision-making processes is "deciding how to decide." Formulating effective criteria to guide decision-making requires an iterative process…

Human-Computer Interaction · Computer Science 2025-04-18 Chance Castañeda , Jessica Mindel , Will Page , Hayden Stec , Manqing Yu , Kenneth Holstein