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Evaluating automatically generated text is generally hard due to the inherently subjective nature of many aspects of the output quality. This difficulty is compounded in automatic consultation note generation by differing opinions between…

Computation and Language · Computer Science 2022-11-18 Aleksandar Savkov , Francesco Moramarco , Alex Papadopoulos Korfiatis , Mark Perera , Anya Belz , Ehud Reiter

Recent studies on automatic note generation have shown that doctors can save significant amounts of time when using automatic clinical note generation (Knoll et al., 2022). Summarization models have been used for this task to generate…

Computation and Language · Computer Science 2023-05-30 Asma Ben Abacha , Wen-wai Yim , George Michalopoulos , Thomas Lin

Evaluating user-facing AI applications remains a central challenge, especially in open-ended domains such as travel planning, clinical note generation, or dialogue. The gold standard is user feedback (e.g., thumbs up/down) or behavioral…

Computation and Language · Computer Science 2025-12-22 Michael J. Ryan , Yanzhe Zhang , Amol Salunkhe , Yi Chu , Di Xu , Diyi Yang

Generative Artificial Intelligence (AI) can be used to automatically generate medical reports based on transcripts of medical consultations. The aim is to reduce the administrative burden that healthcare professionals face. The accuracy of…

Computation and Language · Computer Science 2024-01-09 Wouter Faber , Renske Eline Bootsma , Tom Huibers , Sandra van Dulmen , Sjaak Brinkkemper

Automatic summarisation has the potential to aid physicians in streamlining clerical tasks such as note taking. But it is notoriously difficult to evaluate these systems and demonstrate that they are safe to be used in a clinical setting.…

Computation and Language · Computer Science 2021-04-12 Francesco Moramarco , Alex Papadopoulos Korfiatis , Aleksandar Savkov , Ehud Reiter

A growing body of work uses Natural Language Processing (NLP) methods to automatically generate medical notes from audio recordings of doctor-patient consultations. However, there are very few studies on how such systems could be used in…

Automatic evaluation metrics capable of replacing human judgments are critical to allowing fast development of new methods. Thus, numerous research efforts have focused on crafting such metrics. In this work, we take a step back and analyze…

Computation and Language · Computer Science 2022-10-10 Pierre Colombo , Maxime Peyrard , Nathan Noiry , Robert West , Pablo Piantanida

The explosion of open-sourced models and Question-Answering (QA) datasets emphasizes the importance of automated QA evaluation. We studied the statistics of the existing evaluation metrics for a better understanding of their limitations. By…

Computation and Language · Computer Science 2024-10-15 Yun Joon Soh , Jishen Zhao

Is it possible to build a general and automatic natural language generation (NLG) evaluation metric? Existing learned metrics either perform unsatisfactorily or are restricted to tasks where large human rating data is already available. We…

Computation and Language · Computer Science 2022-10-27 Wenda Xu , Yilin Tuan , Yujie Lu , Michael Saxon , Lei Li , William Yang Wang

This paper discusses two existing approaches to the correlation analysis between automatic evaluation metrics and human scores in the area of natural language generation. Our experiments show that depending on the usage of a system- or…

Computation and Language · Computer Science 2021-03-16 Anastasia Shimorina

Evaluation of open-domain dialogue systems is highly challenging and development of better techniques is highlighted time and again as desperately needed. Despite substantial efforts to carry out reliable live evaluation of systems in…

Computation and Language · Computer Science 2022-03-14 Tianbo Ji , Yvette Graham , Gareth J. F. Jones , Chenyang Lyu , Qun Liu

In this study, we analyze automatic evaluation metrics for Natural Language Generation (NLG), specifically task-agnostic metrics and human-aligned metrics. Task-agnostic metrics, such as Perplexity, BLEU, BERTScore, are cost-effective and…

Computation and Language · Computer Science 2023-05-29 Iftitahu Ni'mah , Meng Fang , Vlado Menkovski , Mykola Pechenizkiy

Recent advancements have brought generated music closer to human-created compositions, yet evaluating these models remains challenging. While human preference is the gold standard for assessing quality, translating these subjective…

Machine Learning · Computer Science 2025-06-25 Florian Grötschla , Ahmet Solak , Luca A. Lanzendörfer , Roger Wattenhofer

The state-of-the-art language model-based automatic metrics, e.g. BARTScore, benefiting from large-scale contextualized pre-training, have been successfully used in a wide range of natural language generation (NLG) tasks, including machine…

Computation and Language · Computer Science 2022-12-21 Qingyu Lu , Liang Ding , Liping Xie , Kanjian Zhang , Derek F. Wong , Dacheng Tao

There is growing interest in generating skeleton-based human motions from natural language descriptions. While most efforts have focused on developing better neural architectures for this task, there has been no significant work on…

Computation and Language · Computer Science 2023-09-20 Jordan Voas , Yili Wang , Qixing Huang , Raymond Mooney

Collecting human judgements is currently the most reliable evaluation method for natural language generation systems. Automatic metrics have reported flaws when applied to measure quality aspects of generated text and have been shown to…

Computation and Language · Computer Science 2022-04-29 Thórhildur Thorleiksdóttir , Cedric Renggli , Nora Hollenstein , Ce Zhang

Automatic evaluation of various text quality criteria produced by data-driven intelligent methods is very common and useful because it is cheap, fast, and usually yields repeatable results. In this paper, we present an attempt to automate…

Computation and Language · Computer Science 2020-06-08 Erion Çano , Ondřej Bojar

Topic models are typically evaluated with respect to the global topic distributions that they generate, using metrics such as coherence, but without regard to local (token-level) topic assignments. Token-level assignments are important for…

Information Retrieval · Computer Science 2019-05-31 Jeffrey Lund , Piper Armstrong , Wilson Fearn , Stephen Cowley , Courtni Byun , Jordan Boyd-Graber , Kevin Seppi

A major challenge in the field of Text Generation is evaluation: Human evaluations are cost-intensive, and automated metrics often display considerable disagreement with human judgments. In this paper, we propose a statistical model of Text…

Computation and Language · Computer Science 2023-06-07 Jan Deriu , Pius von Däniken , Don Tuggener , Mark Cieliebak

AI-generated clinical notes are increasingly used in healthcare, but evaluating their quality remains a challenge due to high subjectivity and limited scalability of expert review. Existing automated metrics often fail to align with…

Computation and Language · Computer Science 2025-10-10 Karen Zhou , John Giorgi , Pranav Mani , Peng Xu , Davis Liang , Chenhao Tan
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