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Generative language models are promising for assisting human writing in various domains. This manuscript aims to build generative language models in the patent domain and evaluate model performance from a human-centric perspective. The…

Computation and Language · Computer Science 2023-06-06 Jieh-Sheng Lee

Plain language summaries (PLSs) are essential for facilitating effective communication between clinicians and patients by making complex medical information easier for laypeople to understand and act upon. Large language models (LLMs) have…

Computation and Language · Computer Science 2025-05-16 Yue Guo , Jae Ho Sohn , Gondy Leroy , Trevor Cohen

Text simplification systems generate versions of texts that are easier to understand for a broader audience. The quality of simplified texts is generally estimated using metrics that compare to human references, which can be difficult to…

Computation and Language · Computer Science 2020-12-24 Reno Kriz , Marianna Apidianaki , Chris Callison-Burch

The quality of automatic metrics for machine translation has been increasingly called into question, especially for high-quality systems. This paper demonstrates that, while choice of metric is important, the nature of the references is…

Computation and Language · Computer Science 2020-10-21 Markus Freitag , David Grangier , Isaac Caswell

AI agents that communicate on behalf of individuals need to capture how each person actually communicates, yet current approaches either require costly per-person fine-tuning, produce generic outputs from shallow persona descriptions, or…

Human-Computer Interaction · Computer Science 2026-03-31 Ruoxi Shang , Dan Marshall , Edward Cutrell , Denae Ford

Retrieval-augmented generation (RAG) systems are increasingly deployed in user-facing applications, yet systematic, human-centered evaluation of their outputs remains underexplored. Building on Gienapp's utility-dimension framework, we…

Artificial Intelligence · Computer Science 2025-10-01 Aline Mangold , Kiran Hoffmann

Generative models have made immense progress in recent years, particularly in their ability to generate high quality images. However, that quality has been difficult to evaluate rigorously, with evaluation dominated by heuristic approaches…

Computer Vision and Pattern Recognition · Computer Science 2019-12-30 Y. Alex Kolchinski , Sharon Zhou , Shengjia Zhao , Mitchell Gordon , Stefano Ermon

Is it possible to train a general metric for evaluating text generation quality without human annotated ratings? Existing learned metrics either perform unsatisfactorily across text generation tasks or require human ratings for training on…

Computation and Language · Computer Science 2023-07-10 Wenda Xu , Xian Qian , Mingxuan Wang , Lei Li , William Yang Wang

We conduct a large-scale, systematic study to evaluate the existing evaluation methods for natural language generation in the context of generating online product reviews. We compare human-based evaluators with a variety of automated…

Computation and Language · Computer Science 2019-09-09 Cristina Garbacea , Samuel Carton , Shiyan Yan , Qiaozhu Mei

This paper investigates the automation of qualitative data analysis, focusing on inductive coding using large language models (LLMs). Unlike traditional approaches that rely on deductive methods with predefined labels, this research…

Computation and Language · Computer Science 2025-12-02 Angelina Parfenova , Andreas Marfurt , Alexander Denzler , Juergen Pfeffer

The rapid advancement of Artificial Intelligence Generated Content (AIGC) technology has propelled audio-driven talking head generation, gaining considerable research attention for practical applications. However, performance evaluation…

Computer Vision and Pattern Recognition · Computer Science 2024-03-12 Weixia Zhang , Chengguang Zhu , Jingnan Gao , Yichao Yan , Guangtao Zhai , Xiaokang Yang

We fine-tune large language models to write natural language critiques (natural language critical comments) using behavioral cloning. On a topic-based summarization task, critiques written by our models help humans find flaws in summaries…

Computation and Language · Computer Science 2022-06-15 William Saunders , Catherine Yeh , Jeff Wu , Steven Bills , Long Ouyang , Jonathan Ward , Jan Leike

Evaluating Natural Language Generation (NLG) is crucial for the practical adoption of AI, but has been a longstanding research challenge. While human evaluation is considered the de-facto standard, it is expensive and lacks scalability.…

Computation and Language · Computer Science 2025-08-20 Maria Paz Oliva , Adriana Correia , Ivan Vankov , Viktor Botev

Understanding the quality of a performance evaluation metric is crucial for ensuring that model outputs align with human preferences. However, it remains unclear how well each metric captures the diverse aspects of these preferences, as…

Computation and Language · Computer Science 2025-03-04 Genta Indra Winata , David Anugraha , Lucky Susanto , Garry Kuwanto , Derry Tanti Wijaya

Automated testing tools typically create test cases that are different from what human testers create. This often makes the tools less effective, the created tests harder to understand, and thus results in tools providing less support to…

Software Engineering · Computer Science 2021-03-09 Eduard Enoiu , Robert Feldt

Chronic disease management requires regular adherence feedback to prevent avoidable hospitalizations, yet clinicians lack time to produce personalized patient communications. Manual authoring preserves clinical accuracy but does not scale;…

Human-Computer Interaction · Computer Science 2026-01-13 Xiaotian Zhang , Jinhong Yu , Pengwei Yan , Le Jiang , Xingyi Shen , Mumo Cheng , Xiaozhong Liu

While often assumed a gold standard, effective human evaluation of text generation remains an important, open area for research. We revisit this problem with a focus on producing consistent evaluations that are reproducible -- over time and…

Computation and Language · Computer Science 2022-11-02 Daniel Khashabi , Gabriel Stanovsky , Jonathan Bragg , Nicholas Lourie , Jungo Kasai , Yejin Choi , Noah A. Smith , Daniel S. Weld

This paper investigates the quality of source code comments automatically generated by Large Language Models (LLMs). While AI-based comment generation has emerged as a promising solution to reduce developers' documentation effort, prior…

Software Engineering · Computer Science 2025-12-02 Ian Guelman , Arthur Gregório Leal , Laerte Xavier , Marco Tulio Valente

In medical dialogue summarization, summaries must be coherent and must capture all the medically relevant information in the dialogue. However, learning effective models for summarization require large amounts of labeled data which is…

Computation and Language · Computer Science 2021-10-15 Bharath Chintagunta , Namit Katariya , Xavier Amatriain , Anitha Kannan

Human evaluation is increasingly critical for assessing large language models, capturing linguistic nuances, and reflecting user preferences more accurately than traditional automated metrics. However, the resource-intensive nature of this…

Computation and Language · Computer Science 2023-10-24 Meriem Boubdir , Edward Kim , Beyza Ermis , Marzieh Fadaee , Sara Hooker
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