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Related papers: Designing Trustworthy User Interfaces

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Individuals lack oversight over systems that process their data. This can lead to discrimination and hidden biases that are hard to uncover. Recent data protection legislation tries to tackle these issues, but it is inadequate. It does not…

Software Engineering · Computer Science 2023-05-22 Valentin Zieglmeier , Alexander Pretschner

Interfaces are recognized as an important mechanism to define contracts governing interactions between semi-independent software modules. Well-designed interfaces significantly reduce software complexity and ease maintainability by…

Software Engineering · Computer Science 2013-10-01 Hani Abdeen , Osama Shata , Abdelkarim Erradi

Despite the importance of viewers' trust in data visualization, there is a lack of research on the viewers' own perspective on their trust. In addition, much of the research on trust remains relatively theoretical and inaccessible for…

Human-Computer Interaction · Computer Science 2025-03-17 Oen McKinley , Saugat Pandey , Alvitta Ottley

Few concepts are as ubiquitous in computational fields as trust. However, in the case of information visualization, there are several unique and complex challenges, chief among them: defining and measuring trust. In this paper, we…

Human-Computer Interaction · Computer Science 2023-08-10 Saugat Pandey , Oen G. McKinley , R. Jordan Crouser , Alvitta Ottley

Introducing in-car health monitoring systems offers substantial potential to improve driver safety. However, camera-based sensing technologies introduce significant privacy concerns. This study investigates the impact of transparent user…

Human-Computer Interaction · Computer Science 2025-04-28 Hauke Sandhaus , Madiha Zahrah Choksi , Wendy Ju

User trust in Artificial Intelligence (AI) enabled systems has been increasingly recognized and proven as a key element to fostering adoption. It has been suggested that AI-enabled systems must go beyond technical-centric approaches and…

Human-Computer Interaction · Computer Science 2023-12-05 Tita Alissa Bach , Amna Khan , Harry Hallock , Gabriela Beltrão , Sonia Sousa

Graphical User Interface (GUI) agents extend large language models from text generation to action execution in real-world digital environments. Unlike conversational systems, GUI agents perform irreversible operations such as submitting…

Machine Learning · Computer Science 2026-02-25 Yucheng Shi , Wenhao Yu , Jingyuan Huang , Wenlin Yao , Wenhu Chen , Ninghao Liu

This study explores whether labeling AI as "trustworthy" or "reliable" influences user perceptions and acceptance of automotive AI technologies. Using a one-way between-subjects design, the research involved 478 online participants who were…

Human-Computer Interaction · Computer Science 2025-07-15 John Dorsch , Ophelia Deroy

Across several branches of conversational interaction research including interactions with social robots, embodied agents, and conversational assistants, users have identified trust as a critical part of those interactions. Nevertheless,…

Human-Computer Interaction · Computer Science 2019-07-04 Justin Edwards , Elaheh Sanoubari

Recently, requirements for the explainability of software systems have gained prominence. One of the primary motivators for such requirements is that explainability is expected to facilitate stakeholders' trust in a system. Although this…

Software Engineering · Computer Science 2021-08-16 Lena Kästner , Markus Langer , Veronika Lazar , Astrid Schomäcker , Timo Speith , Sarah Sterz

Trustworthiness and trust are basic factors in common societies that allow us to interact and enjoy being in crowds without fear. As robotic devices start percolating into our daily lives they must behave as fully trustworthy objects, such…

Computers and Society · Computer Science 2025-04-15 Gerhard P. Fettweis , Patricia Grünberg , Tim Hentschel , Stefan Köpsell

Usability engineering is situated in a much larger social and institutional context than is usually acknowledged by usability professionals in the way that they define their field. The definitions and processes used in the improvement of…

Human-Computer Interaction · Computer Science 2019-04-09 Asad Sayeed

This research report proposes a structured solution to address the need for awareness of cultural and language in user design. It will include evaluated research on established methods that already exist. Discussed ideas about how to…

Computers and Society · Computer Science 2016-05-26 Jason Ross , Jing Gao

Trust is a subjective yet fundamental component of human-computer interaction, and is a determining factor in shaping the efficacy of data visualizations. Prior research has identified five dimensions of trust assessment in visualizations…

Human-Computer Interaction · Computer Science 2024-08-08 R. Jordan Crouser , Syrine Matoussi , Lan Kung , Saugat Pandey , Oen G. McKinley , Alvitta Ottley

Calibrated trust in automated systems (Lee and See 2004) is critical for their safe and seamless integration into society. Users should only rely on a system recommendation when it is actually correct and reject it when it is factually…

Human-Computer Interaction · Computer Science 2025-08-05 Matouš Jelínek , Nadine Schlicker , Ewart de Visser

Usability is a key quality attribute of successful software systems. Unfortunately, there is no common understanding of the factors influencing usability and their interrelations. Hence, the lack of a comprehensive basis for designing,…

Human-Computer Interaction · Computer Science 2016-12-15 Sebastian Winter , Stefan Wagner , Florian Deissenboeck

Open source projects play a significant role in software production. Most of the software projects reuse and build upon the existing open source projects and libraries. While reusing is a time and cost-saving strategy, some of the key…

Software Engineering · Computer Science 2022-08-03 Javad Ghofrani , Paria Heravi , Kambiz A. Babaei , Mohammad Soorati

We present an overview of the literature on trust in AI and AI trustworthiness and argue for the need to distinguish these concepts more clearly and to gather more empirically evidence on what contributes to people s trusting behaviours. We…

Artificial Intelligence · Computer Science 2023-09-20 Andreas Duenser , David M. Douglas

Technology designers often strive to design systems that are flexible enough to be used in a wide range of situations. Software engineers, in particular, are trained to seek general solutions to problems. General solutions can be used not…

Computers and Society · Computer Science 2007-05-23 Lorrie Faith Cranor , Rebecca N. Wright

The most important aspect of any Software is the operability for the intended audience. This factor of operability is encompassed in the user interface, which serves as the only window to the features of the system. It is thus essential…

Human-Computer Interaction · Computer Science 2014-09-16 Rishabh Jain , Rupanta Rwiteej Dutta , Rajat Tandon
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