Related papers: Designing Trustworthy User Interfaces
Trust is fundamental to effective visual data communication between the visualization designer and the reader. Although personal experience and preference influence readers' trust in visualizations, visualization designers can leverage…
The frequency with which people interact with technology means that users may develop interface habits, i.e. fast, automatic responses to stable interface cues. Design guidelines often assume that interface habits are beneficial. However,…
Many decision-making processes have begun to incorporate an AI element, including prison sentence recommendations, college admissions, hiring, and mortgage approval. In all of these cases, AI models are being trained to help human decision…
As AI-powered code generation tools such as GitHub Copilot become popular, it is crucial to understand software developers' trust in AI tools -- a key factor for tool adoption and responsible usage. However, we know little about how…
Trust is a multilayered concept with critical relevance when it comes to introducing new technologies. Understanding how humans will interact with complex vehicle systems and preparing for the functional, societal and psychological aspects…
Artificial Intelligence based systems may be used as digital nudging techniques that can steer or coerce users to make decisions not always aligned with their true interests. When such systems properly address the issues of Fairness,…
To design trustworthy robots, we need to understand the impact factors of trust: people's attitudes, experience, and characteristics; the robot's physical design, reliability, and performance; a task's specification and the circumstances…
As AI systems become increasingly embedded in organizational workflows and consumer applications, ethical principles such as fairness, transparency, and robustness have been widely endorsed in policy and industry guidelines. However, there…
Large-scale AI models such as GPT-4 have accelerated the deployment of artificial intelligence across critical domains including law, healthcare, and finance, raising urgent questions about trust and transparency. This study investigates…
The global audience for software products includes members of different countries, religions, and cultures: people who speak different languages, have different life styles, and have different perceptions and expectations of any given…
Despite the overwhelming quantity of health information that is available online today, finding reliable and trustworthy information is still challenging, even when advanced recommender systems are used. To tackle this challenge and improve…
A current concern in the field of Artificial Intelligence (AI) is to ensure the trustworthiness of AI systems. The development of explainability methods is one prominent way to address this, which has often resulted in the assumption that…
Artificial intelligence (AI) technologies (re-)shape modern life, driving innovation in a wide range of sectors. However, some AI systems have yielded unexpected or undesirable outcomes or have been used in questionable manners. As a…
As artificial intelligence (AI) becomes increasingly embedded in daily life, designing intuitive, trustworthy, and emotionally resonant AI-human interfaces has emerged as a critical challenge. This editorial introduces a Special Issue that…
Smartphones are now ubiquitous, yet our understanding of user interface factors that maximize mobile user experience (UX), is still limited. This work presents a controlled experiment, which investigated factors that affect the usability…
Designing secure information infrastructure is a function of design and usability. However, security is seldom given priority when systems are being developed. Secure design practices should balance between functionality (i.e., proper…
We conduct a systematic literature review on the concept of trust in the worldwide software ecosystem. We acknowledge that trust is something between two actors in the software ecosystem, and we examine what role trust plays in the…
There is a rapidly growing literature on dark patterns, user interface designs -- typically related to shopping or privacy -- that researchers deem problematic. Recent work has been predominantly descriptive, documenting and categorizing…
Designers hold primary responsibility for shaping the user interface (UI) and user experience (UX) of a product. This role goes beyond aesthetics and usability, extending to the privacy outcomes of user experience, which often emerge…
The ever-rising complexity of computer systems presents challenges for maintaining security and trust throughout their lifetime. As hardware forms the foundation of a secure system, we need tools and techniques that support computer…