Related papers: Designing Trustworthy User Interfaces
Prototyping is an important part in research and development of tangible user interfaces (TUIs). On the way from the idea to a working prototype, new hardware prototypes usually have to be crafted repeatedly in numerous iterations. This…
When developing devices to encourage positive change in users, social psychology can offer useful conceptual resources. This article outlines three major theories from the discipline and discusses their implications for designing persuasive…
With Artificial intelligence (AI) to aid or automate decision-making advancing rapidly, a particular concern is its fairness. In order to create reliable, safe and trustworthy systems through human-centred artificial intelligence (HCAI)…
It is essential for startups to quickly experiment business ideas by building tangible prototypes and collecting user feedback on them. As prototyping is an inevitable part of learning for early stage software startups, how fast startups…
The investigation of factors contributing at making humans trust Autonomous Vehicles (AVs) will play a fundamental role in the adoption of such technology. The user's ability to form a mental model of the AV, which is crucial to establish…
Being able to access software in daily life is vital for everyone, and thus accessibility is a fundamental challenge for software development. However, given the number of accessibility issues reported by many users, e.g., in app reviews,…
As technology increasingly aligns with users' personal values, traditional models of usability, focused on functionality and specifically effectiveness, efficiency, and satisfaction, may not fully capture how people perceive and evaluate…
Adolescents heavily rely on social media to build and maintain close relationships, yet current platform designs often make self-disclosure feel risky or uncomfortable. Through a three-part study involving 19 teens aged 13-18, we identify…
Part of what makes the web successful is that anyone can publish content and browsers maintain certain safety guarantees. For example, it's safe to travel between links and make other trust decisions on the web because users can always…
Human-centered explainability has become a critical foundation for the responsible development of interactive information systems, where users must be able to understand, interpret, and scrutinize AI-driven outputs to make informed…
Recent years have seen a sharp increase in the use of open source projects by common novice users; Open Source Software (OSS) is thus no longer a reserved arena for software developers and computer gurus. Although user-centered designs are…
Studies show that interactions with an AI system fosters trust in human users towards AI. An often overlooked element of such interaction dynamics is the (sense of) urgency when the human user is prompted by an AI agent, e.g., for advice or…
To enable human oversight, agentic AI systems often provide a trace of reasoning and action steps. Designing traces to have an informative, but not overwhelming, level of detail remains a critical challenge. In three user studies on a…
A social approach can be exploited for the Internet of Things (IoT) to manage a large number of connected objects. These objects operate as autonomous agents to request and provide information and services to users. Establishing trustworthy…
Pervasive personal communication technologies offer the potential for important social benefits for individual users, but also the potential for significant social difficulties and costs. In research on face-to-face social interaction,…
Trust in robots is widely believed to be imperative for the adoption of robots into people's daily lives. It is, therefore, understandable that the literature of the last few decades focuses on measuring how much people trust robots -- and…
Interactive information dashboards can help both specialists and the general public understand complex datasets; but interacting with these dashboards often presents users with challenges such as understanding and verifying the presented…
Context. Considering the importance of software testing to the development of high quality and reliable software systems, this paper aims to investigate how can work-related factors influence the motivation of software testers. Method. We…
The availability of interaction devices has raised interest in techniques to support the user interface (UI). A UI specification describes the functions that a system provides to its users by capturing the interface details and includes…
Empirical research in creative design deepens our theoretical understanding of design principles and perceptual effects, offering valuable guidance for innovating creation tools. However, how these empirical insights currently influence the…