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Response diversity has become an important criterion for evaluating the quality of open-domain dialogue generation models. However, current evaluation metrics for response diversity often fail to capture the semantic diversity of generated…

Computation and Language · Computer Science 2022-10-25 Seungju Han , Beomsu Kim , Buru Chang

Automatic evaluation of various text quality criteria produced by data-driven intelligent methods is very common and useful because it is cheap, fast, and usually yields repeatable results. In this paper, we present an attempt to automate…

Computation and Language · Computer Science 2020-06-08 Erion Çano , Ondřej Bojar

Human ratings are one of the most prevalent methods to evaluate the performance of natural language processing algorithms. Similarly, it is common to measure the quality of sentences generated by a natural language generation model using…

Computation and Language · Computer Science 2021-04-13 Jakob Nyberg , Ramesh Manuvinakurike , Maike Paetzel-Prüsmann

Large Language Models (LLMs) have demonstrated impressive performance across diverse domains, yet they still encounter challenges such as insufficient domain-specific knowledge, biases, and hallucinations. This underscores the need for…

Computation and Language · Computer Science 2025-04-07 Hongliu Cao , Ilias Driouich , Robin Singh , Eoin Thomas

Improvements in text generation technologies such as machine translation have necessitated more costly and time-consuming human evaluation procedures to ensure an accurate signal. We investigate a simple way to reduce cost by reducing the…

Computation and Language · Computer Science 2022-04-12 Belén Saldías , George Foster , Markus Freitag , Qijun Tan

Though generative dialogue modeling is widely seen as a language modeling task, the task demands an agent to have a complex natural language understanding of its input text to carry a meaningful interaction with an user. The automatic…

Computation and Language · Computer Science 2020-08-25 Prasanna Parthasarathi , Joelle Pineau , Sarath Chandar

We survey human evaluation in papers presenting work on creative natural language generation that have been published in INLG 2020 and ICCC 2020. The most typical human evaluation method is a scaled survey, typically on a 5 point scale,…

Computation and Language · Computer Science 2021-08-03 Mika Hämäläinen , Khalid Alnajjar

We conduct a large-scale, systematic study to evaluate the existing evaluation methods for natural language generation in the context of generating online product reviews. We compare human-based evaluators with a variety of automated…

Computation and Language · Computer Science 2019-09-09 Cristina Garbacea , Samuel Carton , Shiyan Yan , Qiaozhu Mei

Automatic methods and metrics that assess various quality criteria of automatically generated texts are important for developing NLG systems because they produce repeatable results and allow for a fast development cycle. We present here an…

Computation and Language · Computer Science 2020-06-25 Erion Çano , Ondřej Bojar

Human evaluation for natural language generation (NLG) often suffers from inconsistent user ratings. While previous research tends to attribute this problem to individual user preferences, we show that the quality of human judgements can…

Computation and Language · Computer Science 2018-10-03 Jekaterina Novikova , Ondřej Dušek , Verena Rieser

A major challenge in the field of Text Generation is evaluation: Human evaluations are cost-intensive, and automated metrics often display considerable disagreement with human judgments. In this paper, we propose a statistical model of Text…

Computation and Language · Computer Science 2023-06-07 Jan Deriu , Pius von Däniken , Don Tuggener , Mark Cieliebak

Recent advancements in visual generative models have enabled high-quality image and video generation, opening diverse applications. However, evaluating these models often demands sampling hundreds or thousands of images or videos, making…

Computer Vision and Pattern Recognition · Computer Science 2025-08-22 Fan Zhang , Shulin Tian , Ziqi Huang , Yu Qiao , Ziwei Liu

This paper discusses two existing approaches to the correlation analysis between automatic evaluation metrics and human scores in the area of natural language generation. Our experiments show that depending on the usage of a system- or…

Computation and Language · Computer Science 2021-03-16 Anastasia Shimorina

Human evaluation is increasingly critical for assessing large language models, capturing linguistic nuances, and reflecting user preferences more accurately than traditional automated metrics. However, the resource-intensive nature of this…

Computation and Language · Computer Science 2023-10-24 Meriem Boubdir , Edward Kim , Beyza Ermis , Marzieh Fadaee , Sara Hooker

At the heart of improving conversational AI is the open problem of how to evaluate conversations. Issues with automatic metrics are well known (Liu et al., 2016, arXiv:1603.08023), with human evaluations still considered the gold standard.…

Computation and Language · Computer Science 2022-01-14 Eric Michael Smith , Orion Hsu , Rebecca Qian , Stephen Roller , Y-Lan Boureau , Jason Weston

Reliable human evaluation is critical to the development of successful natural language generation models, but achieving it is notoriously difficult. Stability is a crucial requirement when ranking systems by quality: consistent ranking of…

Computation and Language · Computer Science 2024-04-03 Parker Riley , Daniel Deutsch , George Foster , Viresh Ratnakar , Ali Dabirmoghaddam , Markus Freitag

When developing new large language models (LLMs), a key step is evaluating their final performance, often by computing the win-rate against a reference model based on external feedback. Human feedback is the gold standard, particularly for…

Machine Learning · Computer Science 2025-02-26 Zhaoyi Zhou , Yuda Song , Andrea Zanette

Human evaluation is the gold standard for evaluating text generation models. However, it is expensive. In order to fit budgetary constraints, a random subset of the test data is often chosen in practice for human evaluation. However,…

Computation and Language · Computer Science 2025-06-03 Vilém Zouhar , Peng Cui , Mrinmaya Sachan

Evaluation of open-domain dialogue systems is highly challenging and development of better techniques is highlighted time and again as desperately needed. Despite substantial efforts to carry out reliable live evaluation of systems in…

Computation and Language · Computer Science 2022-03-14 Tianbo Ji , Yvette Graham , Gareth J. F. Jones , Chenyang Lyu , Qun Liu

Modern businesses are increasingly challenged by the time and expense required to generate and assess high-quality content. Human writers face time constraints, and extrinsic evaluations can be costly. While Large Language Models (LLMs)…

Artificial Intelligence · Computer Science 2025-12-10 Thanh Vu , Richi Nayak , Thiru Balasubramaniam
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