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How can we measure whether a natural language generation system produces both high quality and diverse outputs? Human evaluation captures quality but not diversity, as it does not catch models that simply plagiarize from the training set.…

Computation and Language · Computer Science 2019-04-08 Tatsunori B. Hashimoto , Hugh Zhang , Percy Liang

Existing automatic evaluation metrics for open-domain dialogue response generation systems correlate poorly with human evaluation. We focus on evaluating response generation systems via response selection. To evaluate systems properly via…

Computation and Language · Computer Science 2020-04-30 Shiki Sato , Reina Akama , Hiroki Ouchi , Jun Suzuki , Kentaro Inui

The aim of this paper is to mitigate the shortcomings of automatic evaluation of open-domain dialog systems through multi-reference evaluation. Existing metrics have been shown to correlate poorly with human judgement, particularly in…

Computation and Language · Computer Science 2019-09-10 Prakhar Gupta , Shikib Mehri , Tiancheng Zhao , Amy Pavel , Maxine Eskenazi , Jeffrey P. Bigham

Human annotation cost and time remain significant bottlenecks in Natural Language Processing (NLP), with test data annotation being particularly expensive due to the stringent requirement for low-error and high-quality labels necessary for…

Computation and Language · Computer Science 2026-03-24 Antonio Purificato , Maria Sofia Bucarelli , Andrea Bacciu , Amin Mantrach , Fabrizio Silvestri

Natural language generation (NLG) is increasingly deployed in high-stakes domains, yet common intrinsic evaluation methods, such as n-gram overlap or sentence plausibility, weakly correlate with actual decision-making efficacy. We propose a…

Computation and Language · Computer Science 2025-07-04 Yu-Shiang Huang , Chuan-Ju Wang , Chung-Chi Chen

Text evaluation has historically posed significant challenges, often demanding substantial labor and time cost. With the emergence of large language models (LLMs), researchers have explored LLMs' potential as alternatives for human…

Computation and Language · Computer Science 2023-08-15 Chi-Min Chan , Weize Chen , Yusheng Su , Jianxuan Yu , Wei Xue , Shanghang Zhang , Jie Fu , Zhiyuan Liu

Recent advancements in generative AI have significantly increased interest in personalized agents. With increased personalization, there is also a greater need for being able to trust decision-making and action taking capabilities of these…

Information Retrieval · Computer Science 2025-04-10 Chirag Shah , Hideo Joho , Kirandeep Kaur , Preetam Prabhu Srikar Dammu

Human evaluation is critical for validating the performance of text-to-image generative models, as this highly cognitive process requires deep comprehension of text and images. However, our survey of 37 recent papers reveals that many works…

Computer Vision and Pattern Recognition · Computer Science 2023-04-05 Mayu Otani , Riku Togashi , Yu Sawai , Ryosuke Ishigami , Yuta Nakashima , Esa Rahtu , Janne Heikkilä , Shin'ichi Satoh

Building an open-domain conversational agent is a challenging problem. Current evaluation methods, mostly post-hoc judgments of static conversation, do not capture conversation quality in a realistic interactive context. In this paper, we…

Computation and Language · Computer Science 2019-11-05 Asma Ghandeharioun , Judy Hanwen Shen , Natasha Jaques , Craig Ferguson , Noah Jones , Agata Lapedriza , Rosalind Picard

The emergence of powerful LLMs has led to a paradigm shift in Natural Language Understanding and Natural Language Generation. The properties that make LLMs so valuable for these tasks -- creativity, ability to produce fluent speech, and…

Computation and Language · Computer Science 2025-03-10 Kelsey Kraus , Margaret Kroll

Text summarization has a wide range of applications in many scenarios. The evaluation of the quality of the generated text is a complex problem. A big challenge to language evaluation is that there is a clear divergence between existing…

Computation and Language · Computer Science 2023-09-20 Ning Wu , Ming Gong , Linjun Shou , Shining Liang , Daxin Jiang

A number of automatic evaluation metrics have been proposed for natural language generation systems. The most common approach to automatic evaluation is the use of a reference-based metric that compares the model's output with gold-standard…

Computation and Language · Computer Science 2025-01-22 Takumi Ito , Kees van Deemter , Jun Suzuki

Human-annotated labels and explanations are critical for training explainable NLP models. However, unlike human-annotated labels whose quality is easier to calibrate (e.g., with a majority vote), human-crafted free-form explanations can be…

Computation and Language · Computer Science 2023-05-23 Bingsheng Yao , Prithviraj Sen , Lucian Popa , James Hendler , Dakuo Wang

In the context of text classification, the financial burden of annotation exercises for creating training data is a critical issue. Active learning techniques, particularly those rooted in uncertainty sampling, offer a cost-effective…

Computation and Language · Computer Science 2024-06-19 Hamidreza Rouzegar , Masoud Makrehchi

The rapid evolution of large language models (LLMs) has transformed conversational agents, enabling complex human-machine interactions. However, evaluation frameworks often focus on single tasks, failing to capture the dynamic nature of…

Computation and Language · Computer Science 2025-02-10 Pietro Alessandro Aluffi , Patrick Zietkiewicz , Marya Bazzi , Matt Arderne , Vladimirs Murevics

Automatic evaluation metrics capable of replacing human judgments are critical to allowing fast development of new methods. Thus, numerous research efforts have focused on crafting such metrics. In this work, we take a step back and analyze…

Computation and Language · Computer Science 2022-10-10 Pierre Colombo , Maxime Peyrard , Nathan Noiry , Robert West , Pablo Piantanida

Human annotator simulation (HAS) serves as a cost-effective substitute for human evaluation such as data annotation and system assessment. Human perception and behaviour during human evaluation exhibit inherent variability due to diverse…

Computation and Language · Computer Science 2023-10-03 Wen Wu , Wenlin Chen , Chao Zhang , Philip C. Woodland

Data is the engine of modern computer vision, which necessitates collecting large-scale datasets. This is expensive, and guaranteeing the quality of the labels is a major challenge. In this paper, we investigate efficient annotation…

Computer Vision and Pattern Recognition · Computer Science 2021-04-27 Yuan-Hong Liao , Amlan Kar , Sanja Fidler

Human evaluation is viewed as a reliable evaluation method for NLG which is expensive and time-consuming. To save labor and costs, researchers usually perform human evaluation on a small subset of data sampled from the whole dataset in…

Computation and Language · Computer Science 2024-06-13 Jie Ruan , Xiao Pu , Mingqi Gao , Xiaojun Wan , Yuesheng Zhu

Data annotated by humans is a source of knowledge by describing the peculiarities of the problem and therefore fueling the decision process of the trained model. Unfortunately, the annotation process for subjective natural language…

Computation and Language · Computer Science 2023-12-14 Kamil Kanclerz , Julita Bielaniewicz , Marcin Gruza , Jan Kocon , Stanisław Woźniak , Przemysław Kazienko