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Prompting is central to interaction with AI systems, yet many users struggle to explore alternative directions, articulate creative intent, or understand how variations in prompts shape model outputs. We introduce prompt recommender systems…

Human-Computer Interaction · Computer Science 2026-01-23 Jason Kim , Maria Teleki , James Caverlee

Enterprise conversational AI systems are becoming increasingly popular to assist users in completing daily tasks such as those in marketing and customer management. However, new users often struggle to ask effective questions, especially in…

Computation and Language · Computer Science 2024-12-17 Xiaobin Shen , Daniel Lee , Sumit Ranjan , Sai Sree Harsha , Pawan Sevak , Yunyao Li

Explainable recommendation has attracted much attention from the industry and academic communities. It has shown great potential for improving the recommendation persuasiveness, informativeness and user satisfaction. Despite a lot of…

Information Retrieval · Computer Science 2023-03-02 Xu Chen , Jingsen Zhang , Lei Wang , Quanyu Dai , Zhenhua Dong , Ruiming Tang , Rui Zhang , Li Chen , Ji-Rong Wen

This paper reports on progress towards building an online language learning tool to provide learners with conversational experience by using dialog systems as conversation practice partners. Our system can adapt to users' language…

Computation and Language · Computer Science 2022-08-02 Yu Li , Chun-Yen Chen , Dian Yu , Sam Davidson , Ryan Hou , Xun Yuan , Yinghua Tan , Derek Pham , Zhou Yu

Ubiquitous information access becomes more and more important nowadays and research is aimed at making it adapted to users. Our work consists in applying machine learning techniques in order to bring a solution to some of the problems…

Machine Learning · Computer Science 2014-04-01 Djallel Bouneffouf

Conversational recommender systems (CRS) have advanced with large language models, showing strong results in domains like movies. These domains typically involve fixed content and passive consumption, where user preferences can be matched…

Information Retrieval · Computer Science 2026-02-26 Zheng Hui , Xiaokai Wei , Yexi Jiang , Kevin Gao , Chen Wang , Frank Ong , Se-eun Yoon , Rachit Pareek , Michelle Gong

Sequential recommendations aim to capture users' preferences from their historical interactions so as to predict the next item that they will interact with. Sequential recommendation methods usually assume that all items in a user's…

Information Retrieval · Computer Science 2023-04-24 Yujie Lin , Chenyang Wang , Zhumin Chen , Zhaochun Ren , Xin Xin , Qiang Yan , Maarten de Rijke , Xiuzhen Cheng , Pengjie Ren

Influenced by the great success of deep learning in computer vision and language understanding, research in recommendation has shifted to inventing new recommender models based on neural networks. In recent years, we have witnessed…

Information Retrieval · Computer Science 2022-02-17 Le Wu , Xiangnan He , Xiang Wang , Kun Zhang , Meng Wang

The level of autonomy is increasing in systems spanning multiple domains, but these systems still experience failures. One way to mitigate the risk of failures is to integrate human oversight of the autonomous systems and rely on the human…

Artificial Intelligence · Computer Science 2022-09-28 Dylan M. Asmar , Mykel J. Kochenderfer

One of the key benefits of voice-based personal assistants is the potential to proactively recommend relevant and interesting information. One of the most valuable sources of such information is the News. However, in order for the user to…

Information Retrieval · Computer Science 2020-06-04 Harshita Sahijwani , Jason Ingyu Choi , Eugene Agichtein

Instruments such as eye-tracking devices have contributed to understanding how users interact with screen-based search engines. However, user-system interactions in audio-only channels -- as is the case for Spoken Conversational Search…

Human-Computer Interaction · Computer Science 2024-08-08 Kaixin Ji , Sachin Pathiyan Cherumanal , Johanne R. Trippas , Danula Hettiachchi , Flora D. Salim , Falk Scholer , Damiano Spina

Conversational recommendation frameworks have gained prominence as a dynamic paradigm for delivering personalized suggestions via interactive dialogues. The incorporation of advanced language understanding techniques has substantially…

Computation and Language · Computer Science 2025-03-17 Guanrong Li , Kuo Tian , Jinnan Qi , Qinghan Fu , Zhen Wu , Xinyu Dai

Explainable Recommendation has been gaining attention over the last few years in industry and academia. Explanations provided along with recommendations in a recommender system framework have many uses: particularly reasoning why a…

Information Retrieval · Computer Science 2024-05-06 Sairamvinay Vijayaraghavan , Prasant Mohapatra

In this paper, we present empirical studies on conversational recommendation tasks using representative large language models in a zero-shot setting with three primary contributions. (1) Data: To gain insights into model behavior in…

Information Retrieval · Computer Science 2023-08-22 Zhankui He , Zhouhang Xie , Rahul Jha , Harald Steck , Dawen Liang , Yesu Feng , Bodhisattwa Prasad Majumder , Nathan Kallus , Julian McAuley

The lack of time-efficient and reliable evaluation methods hamper the development of conversational dialogue systems (chatbots). Evaluations requiring humans to converse with chatbots are time and cost-intensive, put high cognitive demands…

Artificial Intelligence · Computer Science 2020-10-06 Jan Deriu , Don Tuggener , Pius von Däniken , Jon Ander Campos , Alvaro Rodrigo , Thiziri Belkacem , Aitor Soroa , Eneko Agirre , Mark Cieliebak

Interactive recommender systems have emerged as a promising paradigm to overcome the limitations of the primitive user feedback used by traditional recommender systems (e.g., clicks, item consumption, ratings). They allow users to express…

Conversational recommender systems (CRS) explicitly solicit users' preferences for improved recommendations on the fly. Most existing CRS solutions count on a single policy trained by reinforcement learning for a population of users.…

Artificial Intelligence · Computer Science 2023-02-17 Zhendong Chu , Hongning Wang , Yun Xiao , Bo Long , Lingfei Wu

A proactive dialogue system has the ability to proactively lead the conversation. Different from the general chatbots which only react to the user, proactive dialogue systems can be used to achieve some goals, e.g., to recommend some items…

Computation and Language · Computer Science 2021-07-20 Yutao Zhu , Jian-Yun Nie , Kun Zhou , Pan Du , Hao Jiang , Zhicheng Dou

Traditional recommender systems present a relatively static list of recommendations to a user where the feedback is typically limited to an accept/reject or a rating model. However, these simple modes of feedback may only provide limited…

Information Retrieval · Computer Science 2019-04-17 Oznur Alkan , Elizabeth M. Daly , Adi Botea

Recommender systems are a vital tool that helps us to overcome the information overload problem. They are being used by most e-commerce web sites and attract the interest of a broad scientific community. A recommender system uses data on…

Information Retrieval · Computer Science 2017-02-22 Fei Yu , An Zeng , Sebastien Gillard , Matus Medo