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Recommendation systems are pervasive in the digital economy. An important assumption in many deployed systems is that user consumption reflects user preferences in a static sense: users consume the content they like with no other…

Computers and Society · Computer Science 2023-02-14 Andreas Haupt , Dylan Hadfield-Menell , Chara Podimata

Training conversational recommender systems (CRS) requires extensive dialogue data, which is challenging to collect at scale. To address this, researchers have used simulated user-recommender conversations. Traditional simulation approaches…

Artificial Intelligence · Computer Science 2026-03-20 Jerome Ramos , Feng Xia , Xi Wang , Shubham Chatterjee , Xiao Fu , Hossein A. Rahmani , Aldo Lipani

In real-world applications, users always interact with items in multiple aspects, such as through implicit binary feedback (e.g., clicks, dislikes, long views) and explicit feedback (e.g., comments, reviews). Modern recommendation systems…

Information Retrieval · Computer Science 2025-08-26 Shuo Yang , Jiangxia Cao , Haipeng Li , Yuqi Mao , Shuchao Pang

Most often, chat-bots are built to solve the purpose of a search engine or a human assistant: Their primary goal is to provide information to the user or help them complete a task. However, these chat-bots are incapable of responding to…

Artificial Intelligence · Computer Science 2018-11-26 Parag Agrawal , Anshuman Suri , Tulasi Menon

Chatbots are conversational software applications designed to interact dialectically with users for a plethora of different purposes. Surprisingly, these colloquial agents have only recently been coupled with computational models of…

Artificial Intelligence · Computer Science 2024-08-07 Federico Castagna , Nadin Kokciyan , Isabel Sassoon , Simon Parsons , Elizabeth Sklar

Most current recommender systems primarily focus on what to recommend, assuming users always require personalized recommendations. However, with the widely spread of ChatGPT and other chatbots, a more crucial problem in the context of…

Information Retrieval · Computer Science 2024-04-09 Zhefan Wang , Weizhi Ma , Min Zhang

How can we design AI tools that effectively support human decision-making by complementing and enhancing users' reasoning processes? Common recommendation-centric approaches face challenges such as inappropriate reliance or a lack of…

Human-Computer Interaction · Computer Science 2025-04-10 Leon Reicherts , Zelun Tony Zhang , Elisabeth von Oswald , Yuanting Liu , Yvonne Rogers , Mariam Hassib

The number of Internet users had grown rapidly enticing companies and cooperations to make full use of recommendation infrastructures. Consequently, online advertisement companies emerged to aid us in the presence of numerous items and…

Information Retrieval · Computer Science 2018-11-30 S. M. Mahdi Seyednezhad , Kailey Nobuko Cozart , John Anthony Bowllan , Anthony O. Smith

ChatGPT has achieved remarkable success in natural language understanding. Considering that recommendation is indeed a conversation between users and the system with items as words, which has similar underlying pattern with ChatGPT, we…

Information Retrieval · Computer Science 2024-04-16 Yabin Zhang , Wenhui Yu , Erhan Zhang , Xu Chen , Lantao Hu , Peng Jiang , Kun Gai

Though recommender systems are defined by personalization, recent work has shown the importance of additional, beyond-accuracy objectives, such as fairness. Because users often expect their recommendations to be purely personalized, these…

Information Retrieval · Computer Science 2021-03-17 Nasim Sonboli , Jessie J. Smith , Florencia Cabral Berenfus , Robin Burke , Casey Fiesler

The ideal conversational recommender system (CRS) acts like a savvy salesperson, adapting its language and suggestions to each user's level of expertise. However, most current systems treat all users as experts, leading to frustrating and…

Information Retrieval · Computer Science 2025-12-16 Ivica Kostric , Ujwal Gadiraju , Krisztian Balog

Recommender systems improve access to relevant products and information by making personalized suggestions based on previous examples of a user's likes and dislikes. Most existing recommender systems use social filtering methods that base…

Digital Libraries · Computer Science 2007-05-23 Raymond J. Mooney , Loriene Roy

Recommender systems have emerged as a new weapon to help online firms to realize many of their strategic goals (e.g., to improve sales, revenue, customer experience etc.). However, many existing techniques commonly approach these goals by…

Information Retrieval · Computer Science 2012-12-11 Shuang-Hong Yang

In this paper, we study collaborative filtering in an interactive setting, in which the recommender agents iterate between making recommendations and updating the user profile based on the interactive feedback. The most challenging problem…

Information Retrieval · Computer Science 2020-07-07 Lixin Zou , Long Xia , Yulong Gu , Xiangyu Zhao , Weidong Liu , Jimmy Xiangji Huang , Dawei Yin

Recommender systems leverage both content and user interactions to generate recommendations that fit users' preferences. The recent surge of interest in deep learning presents new opportunities for exploiting these two sources of…

Information Retrieval · Computer Science 2016-08-23 Jeroen B. P. Vuurens , Martha Larson , Arjen P. de Vries

In this paper we study the personalized book recommender system in a child-robot interactive environment. Firstly, we propose a novel text search algorithm using an inverse filtering mechanism that improves the efficiency. Secondly, we…

Information Retrieval · Computer Science 2023-05-09 Yun Liu , Tianmeng Gao , Baolin Song , Chengwei Huang

A significant remaining challenge for existing recommender systems is that users may not trust the recommender systems for either lack of explanation or inaccurate recommendation results. Thus, it becomes critical to embrace a trustworthy…

Information Retrieval · Computer Science 2020-10-07 Manqing Dong , Feng Yuan , Lina Yao , Xianzhi Wang , Xiwei Xu , Liming Zhu

Recommender systems aim to help users find relevant items more quickly by providing personalized recommendations. Explanations in recommender systems help users understand why such recommendations have been generated, which in turn makes…

Human-Computer Interaction · Computer Science 2024-07-03 Jinfeng Zhong , Elsa Negre

Users in consumption domains, like music, are often able to more efficiently provide preferences over a set of items (e.g. a playlist or radio) than over single items (e.g. songs). Unfortunately, this is an underexplored area of research,…

Information Retrieval · Computer Science 2023-05-09 Arun Tejasvi Chaganty , Megan Leszczynski , Shu Zhang , Ravi Ganti , Krisztian Balog , Filip Radlinski

Making big purchases requires consumers to research or consult a salesperson to gain domain expertise. However, existing conversational recommender systems (CRS) often overlook users' lack of background knowledge, focusing solely on…

Computation and Language · Computer Science 2023-10-30 Lidiya Murakhovs'ka , Philippe Laban , Tian Xie , Caiming Xiong , Chien-Sheng Wu
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