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Artificial agents capable of understanding and aligning with others' intentions are essential for safe and socially robust artificial intelligence. We introduce a computational framework for empathy in active inference agents, grounded in…

Empathy is a vital factor that contributes to mutual understanding, and joint problem-solving. In recent years, a growing number of studies have recognized the benefits of empathy and started to incorporate empathy in conversational…

Computation and Language · Computer Science 2023-10-13 Aravind Sesagiri Raamkumar , Yinping Yang

The Metaverse is poised to be a future platform that redefines what it means to communicate, socialize, and interact with each other. Yet, it is important for us to consider avoiding the pitfalls of social media platforms we use today;…

Human-Computer Interaction · Computer Science 2023-11-29 Yun Suen Pai , Mark Armstrong , Kinga Skiers , Anish Kundu , Danyang Peng , Yixin Wang , Tamil Selvan Gunasekaran , Chi-Lan Yang , Kouta Minamizawa

Online peer-to-peer support platforms enable conversations between millions of people who seek and provide mental health support. If successful, web-based mental health conversations could improve access to treatment and reduce the global…

Computation and Language · Computer Science 2021-05-18 Ashish Sharma , Inna W. Lin , Adam S. Miner , David C. Atkins , Tim Althoff

While novel social networks and emerging technologies help us transcend the spatial and temporal constraints inherent to in-person communication, the trade-off is a loss of natural expressivity. While empathetic interaction is already…

Human-Computer Interaction · Computer Science 2019-10-08 Sang Won Lee

Autism Spectrum Disorder (ASD) can profoundly affect reciprocal social communication, resulting in substantial and challenging impairments. One aspect is that for people with ASD conversations in everyday life are challenging due to…

Human-Computer Interaction · Computer Science 2024-07-31 Christian Poglitsch , Johanna Pirker

Managing privacy to reach privacy goals is challenging, as evidenced by the privacy attitude-behavior gap. Mitigating this discrepancy requires solutions that account for both system opaqueness and users' hesitations in testing different…

Human-Computer Interaction · Computer Science 2024-03-22 Chaoran Chen , Weijun Li , Wenxin Song , Yanfang Ye , Yaxing Yao , Toby Jia-jun Li

Beyond conventional productivity metrics, human interaction and collaboration dynamics merit careful consideration in our increasingly digital workspace. This research proposes a conjectural neuro-adaptive room that enhances group…

Neural and Evolutionary Computing · Computer Science 2024-10-30 Adán Flores-Ramírez , Ángel Mario Alarcón-López , Sofía Vaca-Narvaja , Daniela Leo-Orozco

Context. Empathy, a key social skill, is essential for communication and collaboration in SE but remains an under-researched topic. Aims. This study investigates empathy in SE from practitioners' perspectives, aiming to characterize its…

It may be difficult for some individuals to open up and share their thoughts and feelings in front of a mental health expert. For those who are more at ease with a virtual agent, conversational agents can serve as an intermediate step in…

Computation and Language · Computer Science 2021-11-17 Harsh Sakhrani , Saloni Parekh , Shubham Mahajan

EmpathiCH aims at bringing together and blend different expertise to develop new research agenda in the context of "Empathy-Centric Design at Scale". The main research question is to investigate how new technologies can contribute to the…

Human-Computer Interaction · Computer Science 2022-04-14 Andrea Mauri , Yen-Chia Hsu , Marco Brambilla , Aisling Ann O'Kane , Ting-Hao 'Kenneth' Huang , Himanshu Verma

A key trait of daily conversations between individuals is the ability to express empathy towards others, and exploring ways to implement empathy is a crucial step towards human-like dialogue systems. Previous approaches on this topic mainly…

Computation and Language · Computer Science 2023-02-02 Sahand Sabour , Chujie Zheng , Minlie Huang

In empathetic conversations, individuals express their empathy towards others. Previous work has mainly focused on generating empathetic responses by utilizing the speaker's emotion. Besides, external commonsense knowledge has been applied…

Computation and Language · Computer Science 2023-06-09 Hua Cai , Xuli Shen , Qing Xu , Weilin Shen , Xiaomei Wang , Weifeng Ge , Xiaoqing Zheng , Xiangyang Xue

In empathetic conversations, humans express their empathy to others with empathetic intents. However, most existing empathetic conversational methods suffer from a lack of empathetic intents, which leads to monotonous empathy. To address…

Computation and Language · Computer Science 2022-04-27 Mao Yan Chen , Siheng Li , Yujiu Yang

Empathetic dialogue is a human-like behavior that requires the perception of both affective factors (e.g., emotion status) and cognitive factors (e.g., cause of the emotion). Besides concerning emotion status in early work, the latest…

Computation and Language · Computer Science 2023-02-24 Yushan Qian , Bo Wang , Ting-En Lin , Yinhe Zheng , Ying Zhu , Dongming Zhao , Yuexian Hou , Yuchuan Wu , Yongbin Li

Social interactions promote well-being, yet barriers like geographic distance, time limitations, and mental health conditions can limit face-to-face interactions. Emotionally responsive AI systems, such as chatbots, offer new opportunities…

Human-Computer Interaction · Computer Science 2025-10-28 Mahnaz Roshanaei , Rezvaneh Rezapour , Magy Seif El-Nasr

In the era of social media, people frequently share their own opinions online on various issues and also in the way, get exposed to others' opinions. Be it for selective exposure of news feed recommendation algorithms or our own inclination…

Social and Information Networks · Computer Science 2023-04-24 Prithwish Jana , Romit Roy Choudhury , Niloy Ganguly

Collective estimation is a variant of collective decision-making where agents reach consensus on a continuous quantity through social interactions. Achieving precise consensus is complex due to the co-evolution of opinions and the…

Social and Information Networks · Computer Science 2025-08-21 Mohsen Raoufi , Heiko Hamann , Pawel Romanczuk

Empathy is widely recognized as a vital attribute for effective collaboration and communication in the workplace, yet developing empathic skills and fostering it among colleagues remains a challenge. This study explores the potential of a…

Human-Computer Interaction · Computer Science 2025-06-25 Russell Beale , Eugenia Sergueeva

As artificial intelligence (AI) systems become increasingly embedded in everyday life, the ability of interactive agents to express empathy has become critical for effective human-AI interaction, particularly in emotionally sensitive…

Human-Computer Interaction · Computer Science 2025-12-24 Sung Park , Daeho Yoon , Jungmin Lee
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