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Related papers: UniDS: A Unified Dialogue System for Chit-Chat and…

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Previous dialogue summarization datasets mainly focus on open-domain chitchat dialogues, while summarization datasets for the broadly used task-oriented dialogue haven't been explored yet. Automatically summarizing such task-oriented…

Computation and Language · Computer Science 2021-10-26 Lulu Zhao , Fujia Zheng , Keqing He , Weihao Zeng , Yuejie Lei , Huixing Jiang , Wei Wu , Weiran Xu , Jun Guo , Fanyu Meng

Robust task-oriented spoken dialogue agents require exposure to the full diversity of how people interact through speech. Building spoken user simulators that address this requires large-scale spoken task-oriented dialogue (TOD) data…

Computation and Language · Computer Science 2026-03-18 Jonggeun Lee , Junseong Pyo , Jeongmin Park , Yohan Jo

In this work we discuss the related challenges and describe an approach towards the fusion of state-of-the-art technologies from the Spoken Dialogue Systems (SDS) and the Semantic Web and Information Retrieval domains. We envision a…

Task-oriented dialogue (TOD) systems enable users to achieve their goals through natural language interactions. Traditionally, these systems have relied on turn-level manually annotated metadata, such as dialogue states and policy…

Computation and Language · Computer Science 2024-11-05 Adib Mosharrof , A. B. Siddique

Dialogue system (DS) attracts great attention from industry and academia because of its wide application prospects. Researchers usually divide the DS according to the function. However, many conversations require the DS to switch between…

Computation and Language · Computer Science 2020-04-30 Longxuan Ma , Wei-Nan Zhang , Mingda Li , Ting Liu

Generating complex multi-turn goal-oriented dialogue agents is a difficult problem that has seen a considerable focus from many leaders in the tech industry, including IBM, Google, Amazon, and Microsoft. This is in large part due to the…

As a recent development, task-oriented dialogues (TODs) have been enriched with chitchat in an effort to make dialogues more diverse and engaging. This enhancement is particularly valuable as TODs are often confined to narrow domains,…

Computation and Language · Computer Science 2024-01-26 Armand Stricker , Patrick Paroubek

Rule-based dialogue management is still the most popular solution for industrial task-oriented dialogue systems for their interpretablility. However, it is hard for developers to maintain the dialogue logic when the scenarios get more and…

Computation and Language · Computer Science 2021-02-18 Jun Quan , Meng Yang , Qiang Gan , Deyi Xiong , Yiming Liu , Yuchen Dong , Fangxin Ouyang , Jun Tian , Ruiling Deng , Yongzhi Li , Yang Yang , Daxin Jiang

Dialogue systems are increasingly integrated into mental health support to help clients facilitate exploration, gain insight, take action, and ultimately heal themselves. A practical and user-friendly dialogue system should be…

Computation and Language · Computer Science 2024-03-21 Huachuan Qiu , Anqi Li , Lizhi Ma , Zhenzhong Lan

Dialogue systems, commonly known as chatbots, have gained escalating popularity in recent times due to their wide-spread applications in carrying out chit-chat conversations with users and task-oriented dialogues to accomplish various user…

Computation and Language · Computer Science 2024-06-18 Sahisnu Mazumder , Bing Liu

Task-oriented dialogue (TOD) systems have been widely used by mobile phone intelligent assistants to accomplish tasks such as calendar scheduling or hotel reservation. Current TOD systems usually focus on multi-turn text/speech interaction,…

Computation and Language · Computer Science 2024-03-04 Liangtai Sun , Xingyu Chen , Lu Chen , Tianle Dai , Zichen Zhu , Kai Yu

This paper presents 'SimpleDS', a simple and publicly available dialogue system trained with deep reinforcement learning. In contrast to previous reinforcement learning dialogue systems, this system avoids manual feature engineering by…

Artificial Intelligence · Computer Science 2021-05-10 Heriberto Cuayáhuitl

Proactive dialogue systems, related to a wide range of real-world conversational applications, equip the conversational agent with the capability of leading the conversation direction towards achieving pre-defined targets or fulfilling…

Computation and Language · Computer Science 2023-05-10 Yang Deng , Wenqiang Lei , Wai Lam , Tat-Seng Chua

Different people have different habits of describing their intents in conversations. Some people tend to deliberate their intents in several successive utterances, i.e., they use several consistent messages for readability instead of a long…

Computation and Language · Computer Science 2021-09-23 Zehao Lin , Shaobo Cui , Guodun Li , Xiaoming Kang , Feng Ji , Fenglin Li , Zhongzhou Zhao , Haiqing Chen , Yin Zhang

Task-oriented dialogue systems are essential for applications ranging from customer service to personal assistants and are widely used across various industries. However, developing effective multi-domain systems remains a significant…

Computation and Language · Computer Science 2024-11-04 Aman Gupta , Anirudh Ravichandran , Ziji Zhang , Swair Shah , Anurag Beniwal , Narayanan Sadagopan

This paper explores the potential of constructing an AI spoken dialogue system that "thinks how to respond" and "thinks how to speak" simultaneously, which more closely aligns with the human speech production process compared to the current…

Computation and Language · Computer Science 2023-09-21 Xinyu Zhou , Delong Chen , Yudong Chen

The goal of building dialogue agents that can converse with humans naturally has been a long-standing dream of researchers since the early days of artificial intelligence. The well-known Turing Test proposed to judge the ultimate validity…

Artificial Intelligence · Computer Science 2022-12-13 Tom Young

Creating a system that can have meaningful conversations with humans to help accomplish tasks is one of the ultimate goals of Artificial Intelligence (AI). It has defined the meaning of AI since the beginning. A lot has been accomplished in…

Most prior work in dialogue modeling has been on written conversations mostly because of existing data sets. However, written dialogues are not sufficient to fully capture the nature of spoken conversations as well as the potential speech…

Computation and Language · Computer Science 2021-09-29 Seokhwan Kim , Yang Liu , Di Jin , Alexandros Papangelis , Karthik Gopalakrishnan , Behnam Hedayatnia , Dilek Hakkani-Tur

Task-oriented dialogue (ToD) systems are designed to help users achieve specific goals through natural language interaction. While recent advances in large language models (LLMs) have significantly improved linguistic fluency and contextual…

Computation and Language · Computer Science 2025-07-03 Shutong Feng , Hsien-chin Lin , Nurul Lubis , Carel van Niekerk , Michael Heck , Benjamin Ruppik , Renato Vukovic , Milica Gašić