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Target-oriented dialogue systems, designed to proactively steer conversations toward predefined targets or accomplish specific system-side goals, are an exciting area in conversational AI. In this work, by formulating a <dialogue act,…

Computation and Language · Computer Science 2023-10-16 Jian Wang , Yi Cheng , Dongding Lin , Chak Tou Leong , Wenjie Li

Generative encoder-decoder models offer great promise in developing domain-general dialog systems. However, they have mainly been applied to open-domain conversations. This paper presents a practical and novel framework for building…

Computation and Language · Computer Science 2017-06-27 Tiancheng Zhao , Allen Lu , Kyusong Lee , Maxine Eskenazi

$ $Dialogue systems are evaluated depending on their type and purpose. Two categories are often distinguished: (1) task-oriented dialogue systems (TDS), which are typically evaluated on utility, i.e., their ability to complete a specified…

Information Retrieval · Computer Science 2022-04-27 Clemencia Siro , Mohammad Aliannejadi , Maarten de Rijke

Perceiving multi-modal information and fulfilling dialogues with humans is a long-term goal of artificial intelligence. Pre-training is commonly regarded as an effective approach for multi-modal dialogue. However, due to the limited…

Computation and Language · Computer Science 2023-06-14 Yunshui Li , Binyuan Hui , ZhiChao Yin , Min Yang , Fei Huang , Yongbin Li

We describe a two-step approach for dialogue management in task-oriented spoken dialogue systems. A unified neural network framework is proposed to enable the system to first learn by supervision from a set of dialogue data and then…

Computation and Language · Computer Science 2016-06-09 Pei-Hao Su , Milica Gasic , Nikola Mrksic , Lina Rojas-Barahona , Stefan Ultes , David Vandyke , Tsung-Hsien Wen , Steve Young

Task-oriented dialogue systems aim to help users achieve their goals in specific domains. Recent neural dialogue systems use the entire dialogue history for abundant contextual information accumulated over multiple conversational turns.…

Computation and Language · Computer Science 2021-03-12 Hyunmin Jeon , Gary Geunbae Lee

Dialog systems research has primarily been focused around two main types of applications - task-oriented dialog systems that learn to use clarification to aid in understanding a goal, and open-ended dialog systems that are expected to carry…

Computation and Language · Computer Science 2020-06-29 Aishwarya Padmakumar , Raymond J. Mooney

Task-oriented dialogue systems have garnered significant attention due to their conversational ability to accomplish goals, such as booking airline tickets for users. Traditionally, task-oriented dialogue systems are conceptualized as…

Computation and Language · Computer Science 2025-11-18 Pu-Hai Yang , Heyan Huang , Heng-Da Xu , Fanshu Sun , Xian-Ling Mao , Chaoxu Mu

Building a universal conversational agent has been a long-standing goal of the dialogue research community. Most previous works only focus on a small set of dialogue tasks. In this work, we aim to build a unified dialogue foundation model…

Computation and Language · Computer Science 2022-10-11 Zhi Chen , Jijia Bao , Lu Chen , Yuncong Liu , Da Ma , Bei Chen , Mengyue Wu , Su Zhu , Xin Dong , Fujiang Ge , Qingliang Miao , Jian-Guang Lou , Kai Yu

Task-oriented dialog systems have been applied in various tasks, such as automated personal assistants, customer service providers and tutors. These systems work well when users have clear and explicit intentions that are well-aligned to…

Computation and Language · Computer Science 2018-01-09 Zhou Yu , Alan W Black , Alexander I. Rudnicky

Pre-trained conversation models (PCMs) have demonstrated remarkable results in task-oriented dialogue (TOD) systems. Many PCMs focus predominantly on dialogue management tasks like dialogue state tracking, dialogue generation tasks like…

Computation and Language · Computer Science 2023-12-29 Mingtao Yang , See-Kiong Ng , Jinlan Fu

Recent research in dialogue systems and corpora has focused on two main categories: task-oriented (TOD) and open-domain (chit-chat) dialogues. TOD systems help users accomplish specific tasks, while open-domain systems aim to create…

Computation and Language · Computer Science 2024-04-30 Wen-Yu Chang , Yun-Nung Chen

One of the major drawbacks of modularized task-completion dialogue systems is that each module is trained individually, which presents several challenges. For example, downstream modules are affected by earlier modules, and the performance…

Computation and Language · Computer Science 2018-02-13 Xiujun Li , Yun-Nung Chen , Lihong Li , Jianfeng Gao , Asli Celikyilmaz

Dialog act prediction is an essential language comprehension task for both dialog system building and discourse analysis. Previous dialog act schemes, such as SWBD-DAMSL, are designed for human-human conversations, in which conversation…

Computation and Language · Computer Science 2019-08-28 Dian Yu , Zhou Yu

Knowledge-based dialogue systems with internet retrieval have recently attracted considerable attention from researchers. The dialogue systems overcome a major limitation of traditional knowledge dialogue systems, where the timeliness of…

Information Retrieval · Computer Science 2024-01-17 Zhongtian Hu , Yangqi Chen , Meng Zhao , Ronghan Li , Lifang Wang

Existing goal-oriented dialogue datasets focus mainly on identifying slots and values. However, customer support interactions in reality often involve agents following multi-step procedures derived from explicitly-defined company policies…

Computation and Language · Computer Science 2021-04-05 Derek Chen , Howard Chen , Yi Yang , Alex Lin , Zhou Yu

Neural Chat Translation (NCT) aims to translate conversational text into different languages. Existing methods mainly focus on modeling the bilingual dialogue characteristics (e.g., coherence) to improve chat translation via multi-task…

Computation and Language · Computer Science 2022-05-11 Yunlong Liang , Fandong Meng , Jinan Xu , Yufeng Chen , Jie Zhou

Traditional dialog systems used in goal-oriented applications require a lot of domain-specific handcrafting, which hinders scaling up to new domains. End-to-end dialog systems, in which all components are trained from the dialogs…

Computation and Language · Computer Science 2017-04-03 Antoine Bordes , Y-Lan Boureau , Jason Weston

Task-oriented dialogue (TOD) systems function as digital assistants, guiding users through various tasks such as booking flights or finding restaurants. Existing toolkits for building TOD systems often fall short of in delivering…

Task-oriented semantic communications have achieved significant performance gains. However, the employed deep neural networks in semantic communications have to be updated when the task is changed or multiple models need to be stored for…

Signal Processing · Electrical Eng. & Systems 2024-06-11 Guangyi Zhang , Qiyu Hu , Zhijin Qin , Yunlong Cai , Guanding Yu , Xiaoming Tao
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